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Remote Collections Jobs in Santa Fe, NM (NOW HIRING)

Closeout Billing Specialist

Santa Fe, NM · Remote

$18.75 - $25.50/hr

We are looking for a Remote GOV CON Closeout Billing Specialist. This role calls for a well-rounded ... Strong collections experience * Knowledge of Account Analysis and Reconciliation * Strong ...

Closeout Billing Specialist

Santa Fe, NM · Remote

$18.75 - $25.50/hr

We are looking for a Remote GOV CON Closeout Billing Specialist. This role calls for a well-rounded ... Strong collections experience * Knowledge of Account Analysis and Reconciliation * Strong ...

Remote Collections information

See Santa Fe, NM salary details

$12

$21

$29

How much do remote collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote collections in Santa Fe, NM is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $23.61 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Santa Fe, NM?

The most popular types of Collections jobs in Santa Fe, NM are:

What are popular job titles related to Remote Collections jobs in Santa Fe, NM?

For Remote Collections jobs in Santa Fe, NM, the most frequently searched job titles are:

What cities near Santa Fe, NM are hiring for Remote Collections jobs?

Cities near Santa Fe, NM with the most Remote Collections job openings:

Infographic showing various Remote Collections job openings in Santa Fe, NM as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $43,826 per year, or $21.1 per hour.

PFS Government A/R Specialist

Santa Fe, NM • On-site, Remote


Presbyterian Healthcare Services
Hospitals • 10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

344th of 895 rated healthcare providers

Great coworkers

People enjoy working here

Good employer


$16.66 - $26.70/hr

Full-time

Medical, Dental, Vision, Life

Posted 10 days ago


Job description

Location Address:
Remote OfficeSanta Fe, NM 87501
Compensation Pay Range:
Minimum Offer $16.66Maximum Offer $26.70Now Hiring: PFS Government A/R Specialist
Summary:
Build your Career. Make a Difference. Presbyterian is hiring a skilled PFS Government A/R Specialist.Type of Opportunity: Full timeJob Exempt: NoJob is based: Remote Workers New MexicoWork Shift: Days (United States of America)
Responsibilities:
This position will adhere to compliance and regulatory rules as mandated by CMS, state and federal regulations, payer contracts and established Presbyterian Healthcare Services (PHS) department policies and procedures.
  • Prepare, process, and submit accurate insurance claims for all payer types
  • Resolve claim edits, billing issues, and denials to ensure clean claim submission
  • Perform A/R follow-up, appeals, and reconsiderations in compliance with payer and CMS regulations
  • Communicate with insurance companies, patients, and employers to obtain required information
  • Manage and document work queues to meet performance targets
  • Provide requested medical records or documentation to support claim processing
  • Stay informed of billing and reimbursement procedure changes; identify trends and escalate issues
  • Maintain compliance with HIPAA, confidentiality, and PHS policies
  • Collaborate with team members and leadership to support continuous process improvement

This evergreen posting supports ongoing and future hiring needs
Qualifications:
  • High school degree or GED required, short-term training on insurance collections and claims processing. Minimum one years experience in insurance follow-up, billing, and collections.
  • Demonstrated ability to communicate effectively via telephone and in writing and be computer literate.
  • Must be passionate about contributing to an organization focused on continuously improving patient experiences and the health of our community.
  • Experience working in patient accounting billing system or claims clearinghouse, such as Epic or Thrive are preferred.
  • Proficient with Microsoft Office Suite products required. Excellent organizational, problem-solving, verbal and written communication skills, along with, attention to detail and the ability to interact effectively with other functional areas and management teams are required.
  • Must have a strong work ethic and demonstrated ability to work effectively in a team environment.
  • Must be able to prioritize and manage a high-volume, workload.
  • Must be able to work in a fast-paced environment and contend with continually changing payer regulations and requirements.
  • Proficient knowledge of ICD-10, HCPCS, CPT codes, Revenue Codes, UB04 and HCFA 1500 claim forms and an understanding of electronic processing of 837 and 835.
  • Proficient knowledge of Coordination of benefits and the Medicare MSPQ.
  • Must have proficient knowledge of various payer requirements, claim submission processes for major insurances carriers and intermediaries.
  • Must have basic knowledge of the revenue cycle processes.
  • Must have the ability to provide a high-speed DSL or cable modem for a home office. A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required.
  • Must be able to provide a confidential workspace that is HIPPA compliant and free from distractions.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

Presbyterian Healthcare Services logo

About Presbyterian Healthcare Services

Sourced by ZipRecruiter

Presbyterian Healthcare Services exists to improve the health of patients, members and the communities we serve. We are a locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1,600 providers and nearly 4,700 nurses.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Albuquerque, NM, US

Year founded

1908

Social media


What Presbyterian Healthcare Services employees say

Pay

Benefits

Hours and flexibility

Workplace

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