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Remote Collections Jobs in Oneonta, AL (NOW HIRING)

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All JobsRemote Collections JobsRemote Collections Jobs in Oneonta, AL

Remote Collections information

See Oneonta, AL salary details

$10

$17

$24

How much do remote collections jobs pay per hour?

As of Jun 24, 2026, the average hourly pay for remote collections in Oneonta, AL is $17.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What cities near Oneonta, AL are hiring for Remote Collections jobs? Cities near Oneonta, AL with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Oneonta, AL as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $35,701 per year, or $17.2 per hour.
Trilingual Customer Service Representative

Trilingual Customer Service Representative

Guideway Care

Birmingham, AL • Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 3 days ago

Job description

Salary: $18-21 Hourly

About Guideway Care*

Guideway Care is The Patient Activation Company. We don't just "engage" patients; weactivate them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."


Job Summary:

We are seeking motivated individuals who are eager to join the healthcare industry. As a member of our Trilingual Contact Center Team, you will have the opportunity to deliver one-on-one customer service support to patients all over the United States. The key tasks include telephone interactions with patients, documentation of patient interactions, and the ability to work well with the patients and providers to optimize patient care.


We seek individuals that not only can perform work independently but also enjoy being part of a team and like to continuously learn and grow!


Shift Available:

11:30 AM - 8:00 PM CST


Essential Functions:

  • Answer telephone promptly and in a polite and professional manner
  • Obtain and enter accurate demographic information into electronic medical record
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization
  • Seeks and supports changes in call flow processes and communication services. Suggests improvements and participates in organized efforts to improve service levels
  • Meets and exceeds call volume standards
  • Adheres to all HIPAA policies
  • Adheres to all Sequence Health policies
  • Direct calls to other departments as needed
  • Use sound judgment in handling calls, especially with upset patients
  • Understanding of when to escalate calls to physicians/practice manager/triage nurse
  • Make reminder calls as requested
  • Make calls to reschedule appointments when necessary
  • Provide assistance with call backs and other projects as call volume permits
  • Any other duties necessary to drive our values, fulfill our mission, and abide by our company values
  • Excellent customer services skills
  • Capable of multi-tasking in a fast-paced environment
  • Remain calm and courteous under pressure
  • Proficient with computers and navigating web-based applications
  • This role requires regular, reliable attendance during scheduled hours, as consistent presence is essential to performing the core duties of the position.


Required Skills/Abilities:

  • 1+ years of healthcare, sales, or customer service experience - preferably in a contact center environment
  • 1+ years experience working in a call center preferred
  • 1+ years experience working in a medical or healthcare environment preferred
  • Previous medical scheduling experience preferred
  • Proficient using Microsoft Office Suite (Excel, Word, and Outlook) and Internet
  • Ability to handle confidential and sensitive information
  • Ability to handle a "call center" environment: work quickly and multi-task
  • Ability to multi-task using several systems and multiple monitors at the same time
  • Proficient with technology, software applications, and phone systems
  • Exceptional verbal and written communication skills - positive and proactive, works collaboratively with others to identify opportunities to improve results
  • Trilingual in English, Spanish, and Brazilian Portuguese



Supervisory Responsibilities: None


Travel Requirements: 0% REMOTE


Work Authorization:

  • Guideway Care does not offer Immigration or work visa sponsorship


Total Rewards:

The target salary range for this role is $18 - $21 per hour. An individuals salary within this range is based on multiple factors including but not limited to skills, experiences, licensure, certifications, and other business and organizational considerations.


In addition, team members enjoy

Benefits package including:

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Flexible Spending Account (FSA),
  • Company paid short- and long-term disability,
  • Employee Assistance Program,
  • Life Insurance,
  • Accident insurance,
  • and other voluntary benefit programs for employees and their eligible dependents.
  • 401(k) retirement plan with a company match


Essential Duties and Responsibilities

  • Able to work remotely at home in a private HIPAA compliant workspace
  • Able to house company equipment needed to perform job
  • Broadband Internet Access
    • Internet download speed must be at least 24 mbps and upload speed at least 4 mbps
  • Immigration or work visa sponsorship will not be provided
  • Physical Demands:
    • Ability to hear in normal range and wear a headset / earpiece
    • Good visual acuity to read computer screens, scripts, forms etc.
    • May sit 100% of the time when taking calls
  • Access to the electronic medical record (EMR) system may require the use of your personal mobile device for authentication purposes.


We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.


Guideway Care requires all candidates to successfully complete a background check, drug screening, and identity verification process, including third-party checks and real-time confirmation, prior to employment to ensure a secure and consistent candidate experience.


* Guideway Care is the parent company of Sequence Health. This position is employed by Sequence Health.