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Remote Collections Jobs in Chelsea, AL (NOW HIRING)

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$11

$19

$27

How much do remote collections jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote collections in Chelsea, AL is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $21.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What cities near Chelsea, AL are hiring for Remote Collections jobs? Cities near Chelsea, AL with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Chelsea, AL as of May 2026, with employment types broken down into 51% Full Time, 44% Part Time, and 5% Contract. Highlights an 16% Physical, 1% Hybrid, and 83% Remote job distribution, with an average salary of $40,483 per year, or $19.5 per hour.

Remote Debt Resolution Specialist

HighPoint Law Offices, LLC

Birmingham, AL • Remote

$16 - $18/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 17 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off

Benefits/Perks
  • Competitive Compensation
  • Great Work Environment
  • Career Advancement Opportunities
  • Continuous training
Job Summary
We are looking for exceptional people who want opportunities to grow and thrive in a small business environment. We are looking for someone with 3-5 years of legal collections experience, with CLS experience preferred. This position will report directly to the Collections Manager.
Our law firm specializes in representing clients in creditors rights cases throughout eight different states. Our main location is in Brookfield, Wisconsin. Our firm is proud of our culture, transparent communication, and teamwork. As a new member, you should be looking for a challenge in a business that is quickly expanding.
Responsibilities
Debt Resolution specialist will have the following responsibilities:
Handling outgoing and inbound calls from customers to resolve delinquent accounts.
Assisting customers with time a sensitive matter and providing follow-up
Ability to listen, negotiate and provide solutions for consumers based upon their financial situation.
Updating of customer accounts with accurate information.
Follow all policies and procedures as well as complying with all federal and state regulations that govern the collection industry (included the Fair Debt Collection Practices Act).
Maintain accounts assigned calling effort
- Maintain excellent records of customer interactions
- Payment processing
Qualifications
  • Excellent customer service skills
  • Must have recent and prior Legal collection experience
  • Vast understanding of the FDCPA
  • Excellent communication skills
  • The ability to work well in a fast-paced environment
  • Familiarity with computer programs including the Microsoft Office suite
  • Outstanding compliance and attention to detail
  • Competitive attitude

This is a remote position.