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Remote Collections Jobs in Crestview, FL (NOW HIRING)

Nuvei

Back Office Advisor

Fort Walton Beach, FL · On-site +1

... and Remote Deposit Capture transactions. Collaborates within a team responsible for ensuring ... Collections staff for returned consumer debit transactions Communication efforts via phone and ...

Nuvei

Back Office Advisor

Fort Walton Beach, FL · On-site +1

... and Remote Deposit Capture transactions. Collaborates within a team responsible for ensuring ... Collections staff for returned consumer debit transactions Communication efforts via phone and ...

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Crestview, FL

Remote Collections information

See Crestview, FL salary details

$10

$18

$25

How much do remote collections jobs pay per hour?

As of Jul 12, 2026, the average hourly pay for remote collections in Crestview, FL is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Crestview, FL? For Remote Collections jobs in Crestview, FL, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Crestview, FL look for? The top searched job categories for Remote Collections jobs in Crestview, FL are:
What cities near Crestview, FL are hiring for Remote Collections jobs? Cities near Crestview, FL with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Crestview, FL as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $37,737 per year, or $18.1 per hour.

Back Office Advisor

Nuvei

Fort Walton Beach, FL • On-site, Remote

Other

Posted 8 days ago

Job description

Back Office Advisor

Fort Walton Beach, FL - United States

Hybrid

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

Meet Nuvei, the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 50 markets, 150 currencies and 700 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Delivers customer satisfaction by addressing financial concerns, maintaining merchant profiles, and resolving transaction issues, while responding to informational inquiries related to Automated Clearing House (ACH) Network and Remote Deposit Capture transactions. Collaborates within a team responsible for ensuring customers comply with processing agreements in accordance with National Automated Clearing House Association (NACHA) Rules and Regulations.

Responsibilities:

Research, corrects and maintains transactions to successfully process consumer debits through the ACH Network and/or Remote Deposit Capture

Request time sensitive proof of authorizations, originating from the ODFI

Complete merchant maintenance request, address change, points of contact additions, email updates, etc.

Inputs essential data and documentation from received authorization documentation of the Electronic Funds Transaction (EFT) or equivalent to provide to Collections staff for returned consumer debit transactions

Communication efforts via phone and email to contact our Merchants (Nuvei Services Customers) to request authorization documentation, electronic funds transaction receipt (EFT), or equivalent for ACH Network transactions when consumer debit transactions return.

Reviews and requests merchant debit/consumer credit requests as applicable.

Merchant (Nuvei Services Customers) maintenance for the purposes of successfully processing consumer debits or credits; merchant credit or debits; merchant fees; also, to include ISO payouts in relation to transactions processed through the ACH Network and or/Remote Deposit Capture.

Analyzes consumer and Merchant (Nuvei Services Customers) issues to identify problem areas and take appropriate corrective action. Requests for approval from management when applicable.

Reviews, calculates, and requests refunds as manual ACH credits to ISOs, merchants, or consumers due to processing problems (i.e. duplication of charges, incorrect charges, or to salvage relations).

Makes outbound communication attempts on all returned merchant fees, debits or credit transactions that were received from the bank as rejected.

Completes cancellations of merchants at the end of the month for returned fees and/or debits, and process standard incoming cancellation request.

Complete or verify incoming bank change requests for partners and merchants

Posts adjustments (cash entries) within our operating system, for reconciliation purposes, dual verification required to ensure strong internal cash controls.

Set up merchant reporting upon request by Partner or merchant

Ensures compliance with internal documentation requirements by maintaining desktop procedures and/or checklists

Contributes to change initiatives and seeks out opportunities to automate manual functions for efficiency or ways to use AI to streamline processes.

Participates in task/project groups across department lines, as needed

Protects company proprietary and confidential information.

Other duties as assigned.

Qualifications:

High School diploma or equivalent experience.

1-2 years of related Finance or Banking experience

Knowledge of modern office procedures and methods including telephone communications, office systems, and record keeping.

Knowledge and competence in using Microsoft Word and Microsoft Excel or similar office software products.

Ability to effectively communicate with peers and management to present ideas and concerns through verbal and non-verbal methods.

Ability to remain attentive to details while working in a fast-paced, multi-task environment.

Ability to establish priorities, work independently, and proceed with objectives with little supervision of self and staff members.

Ability to effectively manage time to meet and exceed goals and expectations.

Ability to work extra hours, holidays, and weekends as requested by manager.

Flexibility in accepting assignments and special projects.

Benefits

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they're empowered to be their true, authentic selves. So, please come as you are. We can't wait to meet you.

Working Language
English (written and spoken) is the language used most of the time, as work colleagues, clients, and strategic suppliers are geographically dispersed.

Our recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.

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