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Remote Collections Jobs in Covington, KY (NOW HIRING)

Relevate Health

Accounts Receivable Coordinator

OH · On-site +1

$19.25 - $24.75/hr

... collections while delivering excellent internal and external customer service. This position ... Remote work available for employees outside the 40-mile radius. * Occasional travel may be required ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Covington, KY

Remote Collections information

See Covington, KY salary details

$12

$20

$29

How much do remote collections jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for remote collections in Covington, KY is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $23.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are popular job titles related to Remote Collections jobs in Covington, KY? For Remote Collections jobs in Covington, KY, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Covington, KY look for? The top searched job categories for Remote Collections jobs in Covington, KY are:
What cities near Covington, KY are hiring for Remote Collections jobs? Cities near Covington, KY with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Covington, KY as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,335 per year, or $20.8 per hour.
Director of Revenue Cycle Management

Director of Revenue Cycle Management

The Healthcare Connection

Cincinnati, OH • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Career Opportunity: Director of Revenue Cycle Management
Reports to: Chief Financial Officer
Organization: The HealthCare Connection (THCC)
Location: Cincinnati, OH - Lincoln Heights (Remote Position)
About The HealthCare Connection:
Founded in 1967, The HealthCare Connection was Ohio's first Federally Qualified Health Center (FQHC). Our mission is to provide quality and accessible primary healthcare services through community responsive approaches that address financial, geographic, and other barriers to care for residents of northern Hamilton County and surrounding areas. THCC is proudly recognized as a Level 3 Patient Centered Medical Home (PCMH), the highest level of recognition attainable for quality care.
We boast two primary care locations and 6 school-based health centers providing quality value-based care for over 20,000 patients. We provide services in Primary Care, Infectious Disease, Substance Use, Integrated Behavioral Health, Dental Services, Women's Health, and Pharmacy.
Benefits:
  • Health Insurance and Rewards Program
  • Dental, and Vision Insurance
  • Free Life & Short-Term Disability Insurance
  • 403(b) Retirement Plan with employer match
  • Comprehensive Paid Time Off (PTO)
  • 10 Paid Holidays

Position Summary:
The Director of Revenue Cycle is responsible for the strategic oversight and operational management of all revenue cycle functions within the FQHC environment. This role leads efforts related to patient revenue optimization, billing operations, coding compliance, risk-adjustment initiatives, claims management, payer relations, and reimbursement performance. The Director collaborates closely with clinical, operational, finance, and third-party billing teams to ensure compliant, efficient, and financially sustainable revenue cycle operations that support access to high-quality patient care.
Key Responsibilities:
  • Direct and oversee all revenue cycle operations including registration, charge capture, coding, billing, claims processing, payment posting, denial management, collections, and reimbursement analysis.
  • Lead revenue cycle strategy and performance improvement initiatives to maximize cash flow, reduce denials, and improve financial outcomes.
  • Monitor and analyze key revenue cycle metrics including A/R trends, denial rates, clean claim rates, payer mix, days in A/R, and collection performance.
  • Ensure compliance with FQHC billing regulations, HRSA requirements, Medicare, Medicaid, commercial payer guidelines, and other applicable regulatory standards.
  • Oversee coding compliance and risk-adjustment capture (HCC) efforts in collaboration with providers and coding staff.
  • Manage relationships and accountability with third-party billing vendors, clearinghouses, and payer representatives.
  • Develop and implement policies, procedures, workflows, and internal controls related to revenue cycle operations.
  • Partner with clinical and operational leadership to improve documentation accuracy, charge integrity, and reimbursement outcomes.
  • Coordinate payer credentialing oversight and support contracting initiatives as needed.
  • Lead audits, payer reviews, repayment responses, and corrective action planning when necessary.
  • Prepare and present revenue cycle reports, financial analyses, and operational updates to executive leadership.
  • Identify opportunities for workflow optimization, automation, EHR improvements, and operational efficiencies.
  • Support annual budgeting, forecasting, and financial planning activities related to patient revenue.
  • Supervise, mentor, and evaluate revenue cycle staff while fostering accountability and professional development.
  • Maintain confidentiality and ensure compliance with HIPAA and organizational policies.

Qualifications:
  • Bachelor's degree in healthcare administration, business, finance, health information management, or related field preferred; equivalent experience may be considered.
  • Minimum of 5 years of progressive revenue cycle experience in healthcare required.
  • Minimum of 2 years of leadership or supervisory experience required.
  • Strong knowledge of CPT, HCPCS, ICD-10, FQHC billing regulations, PPS reimbursement methodologies, Medicare, Medicaid, and commercial payer requirements.
  • Experience managing denials, payer audits, appeals, and reimbursement optimization initiatives.
  • Knowledge of coding compliance and documentation improvement practices.
  • Strong analytical, organizational, communication, and problem-solving skills.
  • Experience working with EHR and practice management systems.
  • Ability to collaborate effectively with clinical, operational, and financial leadership teams.

Preferred:
  • Experience in a Federally Qualified Health Center (FQHC) strongly preferred.
  • Certified Professional Coder (CPC), Certified Revenue Cycle Representative (CRCR), Certified Coding Specialist (CCS), or related certification preferred.
  • Experience overseeing outsourced billing vendors.
  • Familiarity with NextGen, EPIC, or similar healthcare systems.
  • Experience with value-based care, quality incentive programs, and risk-adjustment methodologies.

Equal Employment Opportunity/Drug-Free Workplace:
The HealthCare Connection is focused on creating a community that promotes dignity and respect for employees, patients and other community members. THCC is an Equal Opportunity Employer and a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, military status or other characteristics protected by law and will not be discriminated against based on disability.
THCC will only employ those who are legally authorized to work in the United States. Any offer of employment is conditioned upon the successful completion of a background check and a drug screen.

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