What You'll Do:
As a Regional Property Manager, Student Housing, you'll take on the exciting challenge of overseeing all aspects of a portfolio of assigned student housing properties. You'll play a crucial role in driving the success of each property by spearheading leasing efforts, optimizing financial performance, and fostering strong resident relations. Working closely with senior management, property owners, investors, and other internal departments, you'll be instrumental in setting and achieving ambitious occupancy and revenue targets. Your leadership will empower site associates, providing them with the guidance, support, and resources they need to excel and deliver exceptional resident experiences.
Where You'll Work:
This will be a remote opportunity with required travel to the portfolio quarterly. Additional travel for new acquisitions and site support will be required, as needed.
What You'll Own:
- Effectively lead geographically dispersed teams of property management professionals to operate a portfolio of assigned properties.
- Partner with internal departments, developers, investors, and owners to develop and execute lease up plans.
- Oversee and participate in leasing productions for assigned properties including leasing administration, marketing activities and maintaining product knowledge of community and competitors to maximize rental income and budgeted occupancy.
- Complete regular site visits to each property to engage with the site teams, complete quarterly audits, recommend maintenance and capital improvements, tour the market, and develop relationships with the universities and communities we serve.
- Successfully recruit, train, and develop high-performing associates in all site level roles to maximize the performance of our sites and develop the future leaders of our company.
- Provide performance coaching to under-performing site associates, initiate disciplinary action, and complete approved terminations as necessary.
- Work directly with Property Managers to prepare aggressively achievable site budgets that meet or exceed the goals of the owner/investor.
- Manage the financial performance of each property to ensure compliance with the approved budget, produce accurate financial reports, and provide advance notification of anticipated out of budget expenses.
- Review and approve property invoices, resident refunds, leasing commissions, and monitor the use of credit cards issued to on-site associates.
- Develop, implement, and continually evaluate a unique marketing plan for each property with the assistance of the marketing department and on-site team.
- Continuously evaluate and communicate suggestions for improving site and/or corporate operations and participate in the discussion and decision-making process of enacting positive change.
- Coordinate all construction and rehabilitation projects including planning, vendor engagement and bidding, progress inspections, timeline (scheduling) and approval of completed projects.
- Ensure sites are prepared for hazardous weather situations in order to minimize damage to the property.
- Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates.
- Follow established company policies and complete all work in an ethical, fair, and consistent manner.
- Other duties as directed and assigned.
What You'll Bring:
- Bachelor's degree or equivalent job-related experience required. Degree in Real Estate, Property Management, or Business preferred.
- Must have or be willing to obtain all licenses and/or certifications as required by State and Local jurisdictions.
- At least 3-5 years' experience managing luxury Class A and B properties, and lease-up communities in the student housing industries required.
- At least 1 year of experience managing multiple properties and/or asset types in multiple markets required.
- At least 3 to 5 years of related supervisory experience.
- Experience with Entrata, Onesite, Yieldstar or other property management software strongly preferred.
- Valid driver's license and reliable transportation.
- CAM or NALP certification a plus.
Who You Are:
- A people leader. Let's be real - managing people is hard. Ideally, you've coached, directly managed, and demonstrably moved the effectiveness of other adults before taking this job. You build relationships across lines of difference, inspire and motivate others to buy into your vision, navigate challenging conversations with finesse, make tough calls, invest in the development of your team, communicate effectively in all formats, give and receive feedback fluidly, and model/hold a high bar of excellence.
- Customer service driven. You approach employees, investors, residents, prospects, and vendors with a positive, friendly attitude and take pride in providing top-notch service by building long-term relationships and going above and beyond customer expectations. You take responsibility for and quickly rectify mistakes and respond to complaints in a timely and empathetic manner.
- A courageous problem solver. You keep it cool when things get crazy, approach problems with viable solutions, and know when you need to roll up your sleeves to support the team.
- A masterful executor. You get things done. You fervently plan backwards to meet timelines, achieve big goals, and manage complex projects in a fast-paced environment with many moving pieces and stakeholders and ensure goals reach or surpass the finish line.
- Financially focused. You use a data-driven approach to make decisions that positively impact each property's financials. You find creative ways to move the needle and are focused on driving results that ultimately influence the bottom line.
Our Company:
Built on the foundation of over 20 years of friendships, Coastal Ridge is a vertically integrated multifamily real estate operator, investor, and developer whose unique approach successfully combines data and experience. Supported by over 800 real estate professionals with deep sector expertise, we have quickly grown into a leader in the multifamily industry. Our values are based on relationships and driven by honesty, integrity, and trust.
What You'll Get:
As a Coastal Ridge Real Estate associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. We are committed to providing competitive and comprehensive benefits that align with our culture and the needs of our associates.
