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Research and Documentation Analyst

Natick, MA, or Remote Environment

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer's core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! 

Chenega IT Enterprise Services (CITES) offers forward-thinking technology solutions to federal agencies and the DoD. Formed in 2016 to serve federal customers CONUS, CITES has grown quickly into a best practices leader for the modern federal enterprise. 

The Research and Documentation Analyst supports project execution by leading research, documentation, and sustainment activities aligned with software user interface development and lifecycle management. This role ensures that system functionality, documentation, and sustainment strategies are fully integrated with operational requirements, regulatory guidance, and stakeholder expectations, particularly within military systems environments.

• Support project planning and execution by researching policies, procedures, and technical documentation to inform user interface design, development, and testing activities.
• Translate regulatory, policy, and technical requirements into actionable inputs that shape system functional requirements and user experience.
• Coordinate with cross-functional stakeholders-including contractors, system users, and maintainers-to gather requirements, document sustainment needs, and support the development of operational and sustainment strategies.
• Conduct analysis of equipment and system data to inform lifecycle management decisions and ensure alignment with project objectives.
• Lead the development, review, validation, and continuous improvement of project documentation, ensuring compliance with applicable standards and accuracy of technical content.
• Contribute to deliverables such as operations manuals, maintenance manuals, and technical instructions, ensuring readiness for publication and implementation.
• Other duties as assigned.

• High school diploma or GED and 10+ years' experience OR
• Bachelor's degree and 6+ years' experience working with, sustaining, and supporting military equipment like aerial delivery, weapons, organizational clothing, chemical/biological equipment, and other soldier-related items.
  • Experience conducting documentation research activities (e.g., policies, procedures, regulations, etc.) to benefit the sustainment and/or enhancement of a software user interface.
  • Experience developing business process workflows and wire diagrams in support of a software solution (e.g., application, website, etc.)
• Background check with the potential of obtaining a Secret clearance.
• Successfully pass background and drug screening

Knowledge, Skills, and Abilities:

• Strong proficiency in project support tools, including Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook).
• Ability to manage multiple tasks, prioritize deliverables, and meet project deadlines in a dynamic environment.
• Effective stakeholder engagement, communication, and coordination skills across technical and operational teams.
• Strong organizational and documentation management capabilities, with attention to detail and quality assurance.
• Ability to work both independently and collaboratively within a project team structure.
• Willingness to travel as required to support project objectives and stakeholder engagement.
• Demonstrated professionalism, integrity, and ability to handle sensitive information in compliance with organizational standards.

How you'll grow 

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there's always room to learn. 

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. 

Benefits 

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. 

Learn more about what working at Chenega MIOS can mean for you. 

Chenega MIOS's culture 

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. 

Corporate citizenship 

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. 

Learn more about Chenega's impact on the world. 

Chenega MIOS News- https://chenegamios.com/news/ 

Tips from your Talent Acquisition Team 

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: 

Chenega MIOS web site - www.chenegamios.com 

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm 

LinkedIn - https://www.linkedin.com/company/1472684/ 

Facebook - https://www.facebook.com/chenegamios/ 

#Chenega IT Enterprise Services, LLC