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Remote Client Services Jobs in Carol Stream, IL (NOW HIRING)

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How much do remote client services jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote client services in Carol Stream, IL is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $25.87 per hour, depending on experience, location, and employer.

What is remote client services?

Remote client services involve assisting customers or clients from a distance, typically through phone, email, chat, or video conferencing. Professionals in this role handle inquiries, resolve issues, and provide support without meeting clients face-to-face. This setup allows companies to offer customer service to clients regardless of location and often includes technical support, account management, or general customer care. Remote client services roles require strong communication skills, problem-solving abilities, and comfort with digital tools.

What are some common challenges faced in a remote client services role and how can they be managed?

Working in Remote Client Services often involves navigating communication barriers, such as time zone differences and the absence of face-to-face interactions. To manage these challenges, it’s important to use clear, consistent communication tools and set expectations with clients regarding response times. Building strong relationships remotely also requires proactive follow-ups and regular check-ins with both clients and team members. Staying organized and leveraging collaborative platforms can help ensure smooth workflows and client satisfaction.

What are the key skills and qualifications needed to thrive as a remote client services professional, and why are they important?

To thrive as a Remote Client Services professional, you need strong customer service skills, problem-solving abilities, and typically a background in business, communications, or a related field. Familiarity with CRM software, help desk platforms, and remote communication tools like Zoom or Slack is often required. Excellent written and verbal communication, active listening, and self-motivation help you stand out in this position. These skills ensure efficient client support, positive customer experiences, and effective collaboration in a remote work environment.

What are the most commonly searched types of Client Services jobs in Carol Stream, IL?

The most popular types of Client Services jobs in Carol Stream, IL are:

What cities near Carol Stream, IL are hiring for Remote Client Services jobs?

Cities near Carol Stream, IL with the most Remote Client Services job openings:

Remote Client Services jobs near you
Infographic showing various Remote Client Services job openings in Carol Stream, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $48,196 per year, or $23.2 per hour.

Medical Client Service Representative

Allied Benefit Systems

Chicago, IL • Remote

$23 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Allied Benefit Systems rating

8.1

Company rating: 8.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

111th of 500 rated business services

Job description

POSITION SUMMARY

The Client Service Representative is responsible for providing excellent client service to Allied members, including HR representatives, brokers, and other various clients. They are the main point of contact for all inquiries and issues and must provide resolution in a timely, professional, and courteous manner.


ESSENTIAL FUNCTIONS

  • Act as the liaison between the client/broker and Allied Executives and Departments involved with the benefit plan.
  • Promptly deliver client complaints to relevant departments, including Claims, Eligibility, and Account Management.
  • Serve as an additional resource for Account Managers as needed
  • Provide communication to clients and brokers regarding claim issue resolution, reporting, industry related and legislative information. 
  • Provide follow up to month end strategy by closing out open claim issues. 
  • Troubleshoot, identify, and improve internal processes with various Allied departments.
  • Work with and foster relationships with other internal teams such as Claims and Eligibility.
  • Help facilitate the renewal of existing cases by management of claim reviews and service level expectations.
  • Other duties as assigned

EDUCATION

  • High School Diploma or GED required.
  • College degree preferred.


EXPERIENCE AND SKILLS

  • 1 to 3 years of Medical Claims experience is required. 
  • Claim processing experience a plus.
  • Customer Service skills.
  • Intermediate level work experience with Microsoft Office, Word, Excel Access, and PowerPoint software applications.   Required
  • RIMS Claim Processing System   Preferred
  • Web Based Applications   Required
  • Excellent verbal and written communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to prioritize tasks and delegate them when appropriate.
  • Ability to function well in a high paced and at times stressful environment.


POSITION COMPETENCIES

  • Accountability
  • Communication
  • Customer Service Orientation
  • Functional/Technical Skills
  • Quality Focus
  • Time and Task Management


PHYSICAL DEMANDS

  • This is a standard desk role requiring extended sitting and computer work.

WORK ENVIRONMENT

  • Remote


Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.

The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.


Compensation is not limited to base salary.  Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.


Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time.  All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process.  It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.

What Allied Benefit Systems employees say

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