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Remote Client Relations Jobs in Worcester, MA (NOW HIRING)

Sanofi EU

Oncology Account Manager

Worcester, MA · Remote

$125K - $208K/yr

Remote, US About the Job The Oncology Area Business Manager (ABM) is accountable for achieving annual sales objectives for a defined territory through the development, maintenance and enhancement of ...

LGC Group

Account Manager

Milford, MA · On-site +1

$105K/yr

VT, NH, MA, RI, CT, NY, PR Core Competencies * Sales & Engagement: uncovering needs, demand generation, persuasion & negotiation, account management * Product Knowledge: value propositions, solution ...

ZoomInfo Technologies LLC

Account Manager, SMB

Waltham, MA · On-site +1

$112K - $120K/yr

Be the epitome of preparation in all client meetings - well-researched, knowledgeable, professional, and kind. What You Bring: * 2+ year of successful Account Management experience with consistent ...

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Showing results 21-28

All JobsClient Relations JobsRemote Client Relations JobsRemote Client Relations Jobs in Worcester, MA

Remote Client Relations information

See Worcester, MA salary details

$28.9K

$57.3K

$97.8K

How much do remote client relations jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote client relations in Worcester, MA is $57,258.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $64,900.00 per year, depending on experience, location, and employer.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What are the most commonly searched types of Client Relations jobs in Worcester, MA?

The most popular types of Client Relations jobs in Worcester, MA are:

What are popular job titles related to Remote Client Relations jobs in Worcester, MA?

For Remote Client Relations jobs in Worcester, MA, the most frequently searched job titles are:

What job categories do people searching Remote Client Relations jobs in Worcester, MA look for?

The top searched job categories for Remote Client Relations jobs in Worcester, MA are:

What cities near Worcester, MA are hiring for Remote Client Relations jobs?

Cities near Worcester, MA with the most Remote Client Relations job openings:

Remote Client Relations jobs near you
Infographic showing various Remote Client Relations job openings in Worcester, MA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 12% Part Time, and 7% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $57,258 per year, or $27.5 per hour.

Customer Service Representative as 100% Remote

Amicis Global

Woonsocket, RI • Remote

$20/hr

Contractor

Re-posted 16 days ago

Job description

Title: Customer Service Representative
Location: Remote
Duration: 06 Months
Shift Timing: 09:00 AM – 06:00 PM EST (Training - Monday – Friday)
10:00 AM – 07:00 PM EST (Post‐Training - Monday – Friday)
 
Pay Rate: $20.00/- on W2
 
 
Kindly share your most updated resume.
 
 
Roles and Responsibilities:
This Customer Service Representative will perform inbound and outbound calls to members that need help in finding local community resources to meet their social needs.
There is a strong preference for finding candidates that have lived or cared for someone with similar experiences of our members.
This Customer Service Representative role is a call‐center position supporting members with Social Determinants of Health (SDoH) by helping them identify and access local community resources.
Representatives handle both inbound and outbound calls and work closely with members who may be experiencing urgent needs related to food, housing, utilities, or finances.
Make outbound phone calls to members.
Locate resources to provide members with assistance for needs, such as food, utility, housing, and finances.
Provide timely follow-up as needed.
Display a high level of empathy, understanding, and patience, while helping to address the member's needs.
Utilize several systems, in addition to the regular usage of more than one monitor.
Required Qualifications
1+ year of customer service experience, with proven customer service skills.
Excellent computer skills, including typing proficiency, multi-tasking between online applications, and multiple screens. Working knowledge of Microsoft© products (Outlook, Excel, folders)
Ability to regularly access a designated workspace free from noise and other distractions.
High-speed internet with the ability to hardwire via ethernet from cable modem to PC.
Preferred Qualifications
Bilingual preferred and able to pass language certification, if bilingual.
1+ year of experience in a call center setting, specifically related to inbound/outbound calls.
Knowledge of Medicaid, specifically related to communicate source navigation.
Strong communication skills (oral and written).
Strong analytical and problem-solving skills.
Active listening proficiency.
Ability to be receptive to feedback and to embrace continuous improvement.
Positive attitude and strong interpersonal skills.
Ability to display empathy towards customers' needs and concerns
Desire to contribute to building a positive team spirit.
Remote position: preferred that candidates reside in one of the following states: Tx, FL, Ok, VA, WV, KY, IL,MI
Education:
High school diploma or GED.
 
 
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