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Remote Client Relations Jobs in Lancaster, NY (NOW HIRING)

APR

Commercial Lines Account Manager | Farm/Ag

Batavia, NY · On-site +1

$60K - $85K/yr

Batavia, NY | Hybrid or Remote About Our Agency: We are an independent insurance agency committed ... Client Consultation & Support: Respond to client inquiries regarding policy and coverage, ensuring ...

AP Professionals

CLIENT SERVICE REPRESENTATIVE

Buffalo, NY · Remote

$15.50 - $21.25/hr

Client Services Representative: -15-hr. -Temporary to Possible Permanent · Work with clients to resolve debts; set up payment plans · Answer questions related to invoices, contracts · Located ...

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All JobsClient Relations JobsRemote Client Relations JobsRemote Client Relations Jobs in Lancaster, NY

Remote Client Relations information

See Lancaster, NY salary details

$27.8K

$55K

$94K

How much do remote client relations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote client relations in Lancaster, NY is $55,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $62,300.00 per year, depending on experience, location, and employer.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What job categories do people searching Remote Client Relations jobs in Lancaster, NY look for?

The top searched job categories for Remote Client Relations jobs in Lancaster, NY are:

What cities near Lancaster, NY are hiring for Remote Client Relations jobs?

Cities near Lancaster, NY with the most Remote Client Relations job openings:

Remote Client Relations jobs near you
Infographic showing various Remote Client Relations job openings in Lancaster, NY as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, 6% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $55,019 per year, or $26.5 per hour.

Remote Licensed Mental Health Counselor at Neuroscience Psychiatric Center

Neuroscience Psychiatric Center

Tonawanda, NY • Remote

Full-time

Medical, Dental, Vision

Posted 4 days ago

Key responsibilities

  • Conduct comprehensive evaluations and assessments of client needs to develop tailored therapy plans that are evidence-based.

  • Deliver a variety of therapeutic modalities, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychodynamic therapy, and solution-focused brief therapy, according to client preferences and needs.

  • Facilitate both individual and group therapy sessions, promoting engagement and providing a supportive environment for healing.

Job description

Position Overview

Neuroscience Psychiatric Center is seeking a dedicated and compassionate Licensed Mental Health Counselor (LMHC) to join our innovative team in providing remote mental health services. This full-time position enables you to work from the comfort of your home while making a significant impact in the lives of individuals and families facing mental health challenges. Our mission is to foster personal development and emotional well-being through exceptional care and support.

About the Organization

Neuroscience Psychiatric Center is a pioneering organization devoted to delivering comprehensive mental health services to those in need. Based in Tonawanda, New York, we emphasize a client-centered approach that prioritizes accessible care for underserved populations. Our team of skilled professionals is committed to providing personalized support tailored to individual needs, ensuring each client receives the highest standard of mental health care.

Work Environment

The role operates in a flexible, remote work environment, utilizing telehealth technologies to connect with clients. Our telehealth platform allows for seamless interactions and real-time therapy sessions, breaking down geographical barriers to provide timely care. Here, you will work on flexible schedules that facilitate a healthy work-life balance, allowing you to manage your time while supporting your clients effectively.

Key Responsibilities
  • Conduct comprehensive evaluations and assessments of client needs to develop tailored therapy plans that are evidence-based.
  • Deliver a variety of therapeutic modalities, including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), psychodynamic therapy, and solution-focused brief therapy, according to client preferences and needs.
  • Facilitate both individual and group therapy sessions, promoting engagement and providing a supportive environment for healing.
  • Collaborate with multidisciplinary teams, including psychologists, psychiatrists, and case managers, to provide holistic care to clients.
  • Maintain accurate, up-to-date clinical records that comply with legal and ethical standards to ensure quality and continuity of care.
  • Participate in ongoing professional development and workshops to stay informed on the latest advancements in mental health treatment and therapies.
Patient Population / Client Focus

You will work with a diverse range of clients, including individuals and families with limited access to mental health services. Your caseload may include clients dealing with anxiety, depression, trauma, and substance misuse, requiring a compassionate approach and cultural competence. Your role will be crucial in empowering clients to develop coping strategies, enhance their emotional resilience, and pursue personal growth.

Qualifications
  • A Bachelor's Degree in Counseling, Psychology, or a related field is required, though advanced degrees (Master's or Doctoral) are preferred.
  • Current and unrestricted licensure as a Licensed Mental Health Counselor (LMHC) in New York State is mandatory.
  • At least two years of counseling experience, ideally in a clinical setting, is essential for this role.
  • A strong grasp of ethical and legal standards in mental health practice is critical.
  • Demonstrated ability to build rapport with clients, ensuring a trusting therapeutic relationship.
  • Proficiency in using Electronic Medical Records (EMR) software and telehealth platforms.
Preferred Experience
  • Specialization in areas such as family therapy, couples therapy, trauma-informed care, or substance misuse treatment is highly preferred.
  • Experience working with diverse populations and addressing social determinants of health is a plus.
Compensation and Benefits
  • Salary ranging from USD 80,000 to 100,000 per year, commensurate with experience and qualifications.
  • Comprehensive benefits package including health, dental, and vision insurance.
  • Provision of malpractice insurance to safeguard your professional practice.
  • Access to an abundance of client referrals, enhancing your practice stability.
  • Support in billing and documentation to reduce administrative burdens, allowing you to focus on client care.
  • A sign-on bonus available for qualified Licensed Mental Health Counselors joining our team.
Career Growth Opportunities

At Neuroscience Psychiatric Center, your professional development is important to us. We encourage ongoing education and training through workshops and conferences, allowing you to stay current in the rapidly evolving mental health landscape. Additionally, there are opportunities for advancement within our organization, including leadership roles and specialized therapy training.

Why Join Our Team

Joining the Neuroscience Psychiatric Center means becoming part of a compassionate community dedicated to improving lives through mental health care. You'll be supported by a collaborative team environment that values diversity, innovation, and excellence. We pride ourselves on delivering quality care and sustaining a workplace culture that fosters personal and professional growth.

Application Information

If you are ready to take the next step in your counseling career, we invite you to apply today! Submit your resume and cover letter detailing your experience and passion for mental health. Together, let's make a difference in the lives of those we serve.

Apply