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Remote Client Relations Jobs in Augusta, GA (NOW HIRING)

Amteck, LLC

Low Voltage Electrical Estimator

Aiken, SC · On-site +1

This position is eligible to be fully remote and will report to the Preconstruction Manager ... Attend site surveys, pr-bid meetings, and project management meetings as needed * Recognize and ...

All JobsClient Relations JobsRemote Client Relations JobsRemote Client Relations Jobs in Augusta, GA

Remote Client Relations information

See Augusta, GA salary details

$27.3K

$53.9K

$92.1K

How much do remote client relations jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote client relations in Augusta, GA is $53,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $61,100.00 per year, depending on experience, location, and employer.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What are the most commonly searched types of Client Relations jobs in Augusta, GA? The most popular types of Client Relations jobs in Augusta, GA are:
What are popular job titles related to Remote Client Relations jobs in Augusta, GA? For Remote Client Relations jobs in Augusta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Client Relations jobs in Augusta, GA look for? The top searched job categories for Remote Client Relations jobs in Augusta, GA are:
What cities near Augusta, GA are hiring for Remote Client Relations jobs? Cities near Augusta, GA with the most Remote Client Relations job openings:
Remote Client Relations jobs near you

Scheduling and Authorization Coordinator

Elevate Patient Financial Solutions

Augusta, GA • On-site, Remote

$17 - $22.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 hours ago

Elevate Patient Financial Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as a Scheduling and Authorization Coordinator. This position will be remote. Candidate must live within a 3-hour radius of Augusta, GA The Full Time schedule for this role will be ­­­Monday- Friday 8am-5pm.
Job Summary
The Scheduling and Authorization Coordinator delivers exceptional customer service when communicating with patients over the phone to provide the necessary information for applicable scheduling and imaging. They request information related to the coordination and scheduling of diagnostic imaging and other procedures and treatments for hospitals contracted with ElevatePFS®. The Scheduling and Authorization Coordinator interacts directly with the patients, referring physicians, Hospital Services
, and internal company associates to guarantee smooth coordination of procedures and exams.
Essential Duties and Responsibilities
Insurance Authorization/Verification
  • Thoroughly completes the insurance verification process to ensure the accuracy of insurance information.
  • Obtains insurance authorizations, referral, and treatment consults as needed for all scheduled patients prior to receiving services.
  • Obtains benefit coverage from insurance companies and accurately enters information into the appropriate computer system.
  • Obtains diagnosis information and/or CPT code from the physician/office or the outpatient department, as necessary for completing the insurance authorization process.
  • Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.
  • Monitors appropriate work lists to ensure timely insurance verification processing.
  • Maintains documentation necessary for compliance with state, federal, and other regulatory agency requirements.
  • Maintains proficiency in the various systems utilized during insurance verification and authorization process including various on-line payor eligibility programs.
Scheduling
  • Schedules all types of complex exams with attention to detail.
  • Ability to manage high outbound and inbound calls to schedule patients for imaging services to ensure the best possible customer service by properly educating the patient on exam preparation and answering questions.
  • Screens and verifies all HIPPA information to ensure accuracy with scheduling and speaking with patients, patients approved representatives and or physicians.
  • Schedules and documents notes in hospital and ElevatePFS® operating systems.
Clerical
  • Monitors and manages the e-mail inbox or fax machine for assigned practices throughout the day.
  • Works any requests received via e-mailed or fax.
  • Checks and responds to voicemails.
  • Creates, maintains and monitors log of patients and procedures scheduled for assigned physician practices.
  • Monitors appropriate work lists to ensure timely insurance verification processing.
  • Utilizes multiple commuter application, scheduling software, network, drives to schedule multiple exams within multiple modalities and entities across the hospitals system.
Additional Responsibilities
  • Effectively communicates operational activities and issues with Supervisor and Manager.
  • Interfaces courteously and effectively with internal and external customers. Must consistently present a positive departmental and organizational image, as well as commitment to departmental goals, objectives, standards, policies and procedures.
  • Demonstrates proficiency within assigned area of responsibility and a general understanding of the entire Patient Access process.
  • Adheres to the hospitals and until level policies and procedures and safeguards set forth by each facility.
  • Identifies and recommends process improvements for RMA services.
  • Other duties as assigned.
Qualifications and Requirements
  • High school diploma or GED
  • Associate degree or 2+ years in patient scheduling, registration, or healthcare billing is preferred
  • Over one (1) year working in a customer service or client relations type role
  • Office or hospital environment experience is preferred
  • High volume call center experience is preferred
  • Strong Literacy (grammar, spelling, math)
  • Strong Microsoft Products experience, including word, excel, outlook, windows
  • Familiarity with HCA/Parallon IT systems is preferred
  • Strong sales and customer service skills
  • Excellent interviewing and telephone communication skills
  • Outstanding interpersonal and people‑oriented skills
  • Excellent written and verbal communication abilities
  • Ability to communicate assertively and professionally while maintaining confidence and credibility.
  • Strong analytical, problem‑solving, and decision‑making skills
  • High level of organization, attention to detail, and time management
  • Ability to multitask and prioritize effectively in a fast‑paced environment
  • Proven ability to work independently with minimal supervision
  • Strong stress management and adaptability skills
  • Goal‑driven with a strong action and results orientation
  • Demonstrates initiative, persistence, and a strong work ethic
  • Team‑oriented with the ability to collaborate effectively
  • Flexible and adaptable to changing priorities
  • High standards of honesty, integrity, and professionalism
  • Profit‑ and performance‑oriented mindset
  • Remote and hybrid positions require internet connectivity that meet the Company’s upload and download requirements.

Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental amp; Vision Insurance
  • 401K (100% match for the first 3% amp; 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Elevate, PFS is an Equal Opportunity Employer

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