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Remote Client Relations Jobs in Augusta, GA (NOW HIRING)

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Remote Client Relations information

See Augusta, GA salary details

$27.3K

$53.9K

$92.1K

How much do remote client relations jobs pay per year?

As of Sep 13, 2026, the average yearly pay for remote client relations in Augusta, GA is $53,941.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $61,100.00 per year, depending on experience, location, and employer.

What is a remote client relations?

A Remote Client Relations job involves managing and maintaining relationships with clients while working remotely. Responsibilities typically include responding to customer inquiries, addressing concerns, providing support, and ensuring client satisfaction. Strong communication skills, problem-solving abilities, and responsiveness are essential for success in this role. It often requires using digital tools such as email, chat, and video conferencing to interact with clients effectively.

What are the typical daily tasks for someone working in remote client relations?

In a Remote Client Relations role, your daily tasks often include responding to client inquiries via email, phone, or chat, addressing any concerns, and ensuring clients are satisfied with the company's services or products. You may also assist with onboarding new clients, coordinate with internal teams to resolve issues, and update client records in CRM systems. Regular meetings or check-ins with clients to review accounts and gather feedback are common as well. This dynamic role requires balancing multiple client needs, prioritizing urgent requests, and maintaining clear, professional communication at all times.

What are the key skills and qualifications needed to thrive in remote client relations?

To thrive as a Remote Client Relations professional, you need strong interpersonal communication, problem-solving abilities, and experience in customer service or account management, often backed by a relevant degree. Familiarity with CRM software, collaboration tools like Slack or Zoom, and ticketing systems is typically required. Exceptional organizational skills, empathy, and proactive responsiveness distinguish top performers in this role. These competencies are vital for building lasting client relationships, resolving issues efficiently, and contributing to overall client satisfaction in a remote work environment.

What are the most commonly searched types of Client Relations jobs in Augusta, GA?

The most popular types of Client Relations jobs in Augusta, GA are:

What are popular job titles related to Remote Client Relations jobs in Augusta, GA?

For Remote Client Relations jobs in Augusta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Client Relations jobs in Augusta, GA look for?

The top searched job categories for Remote Client Relations jobs in Augusta, GA are:

What cities near Augusta, GA are hiring for Remote Client Relations jobs?

Cities near Augusta, GA with the most Remote Client Relations job openings:

Remote Client Relations jobs near you

Customer Service Representative (Remote)

Augusta, GA • Remote

Balance Staffing - Austin
See more jobs at Balance Staffing - Austinexternal

$14 - $14.50/hr

Full-time

Medical, Dental, Vision

Re-posted 9 days ago

Job description

Job Description:

Customer Service Representative (Remote)

Pay:

  • $14.00/hour during training
  • $14.50/hour once in production

Position Overview

In this role, you will use your excellent customer service skills, patience, and compassion to answer inbound calls from members regarding their healthcare benefits. You will assist customers by answering questions, providing accurate information, and delivering a positive customer experience.

In addition to your hourly pay, you may have opportunities to earn performance-based incentives. Benefits include medical, dental, vision, 401(k), and paid time off (PTO).

Key Responsibilities

  • Professionally handle a high volume of inbound customer calls.
  • Gather customer information accurately and efficiently.
  • Assess customer needs and provide appropriate solutions.
  • Educate customers on products, services, and healthcare benefits.
  • Navigate multiple computer systems simultaneously.
  • Meet attendance, productivity, and performance expectations.
  • Resolve customer concerns whenever possible using one-call resolution.
  • Follow company policies while maintaining a customer-focused approach.
  • Document customer interactions accurately.
  • Identify opportunities to improve processes and customer experience.
  • Adapt to changes in procedures and business needs.
  • Be available to work weekends, holidays, and overtime as needed.

Qualifications

  • High school diploma or GED required.
  • Ability to pass a background check and drug screening.
  • Healthcare or medical terminology experience is a plus.
  • Strong customer service and communication skills.
  • Excellent problem-solving and decision-making abilities.
  • Comfortable working with senior citizens.
  • Ability to identify customer needs and explain available services.
  • Reliable attendance and dependability.
  • Team-oriented with a positive attitude.
  • Flexible schedule, including evenings, weekends, holidays, and occasional overtime.
  • Dedicated home workspace that is quiet and free from distractions.

Work-from-Home Requirements

Internet

  • Wired Ethernet connection required (wireless is not permitted).
  • Minimum internet speed:
    • 50 Mbps download
    • 10 Mbps upload
  • DSL, Cable, or Fiber Optic internet only.
  • Satellite, microwave, and cellular hotspot internet are not permitted.

Equipment

You will provide:

  • One (1) 21" monitor
  • Compatible wired headset (approved models will be shared during the interview process)

Company will provide:

  • One (1) 21" monitor
  • Keyboard
  • Mouse
  • Webcam

If you're passionate about helping others and delivering outstanding customer service, we'd love to hear from you!

Company Description

Balance Staffing is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other characteristic protected by federal or state law.