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Remote Client Implementation Jobs in Clayton, NC

Project Manager

Raleigh, NC · Remote

$90K - $115K/yr

... client resources are assigned to the project; manage all implementation teams * Provide advisory ... Remote work The listed salary range for this position is indicative and subject to adjustment based ...

Most roles are fully remote, so you need to be comfortable using technology, be productive in a ... in client database CRM system. * Ensure smooth transition from sales to implementation.

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Remote Client Implementation information

See Clayton, NC salary details

$22

$43

$68

How much do remote client implementation jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote client implementation in Clayton, NC is $43.72, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $51.92 per hour, depending on experience, location, and employer.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.
What cities near Clayton, NC are hiring for Remote Client Implementation jobs? Cities near Clayton, NC with the most Remote Client Implementation job openings:
Infographic showing various Remote Client Implementation job openings in Clayton, NC as of June 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $90,946 per year, or $43.7 per hour.

Project Manager

Strata Information Group

Raleigh, NC • Remote

$90K - $115K/yr

Full-time

Re-posted yesterday


Job description

Strata Information Group (SIG) is a trusted leader in higher‑education technology consulting, supporting colleges and universities with ERP/SIS modernization, digital transformation, CRM, cybersecurity, and strategic advisory services. As a long‑standing and deeply embedded partner within the higher‑education sector, SIG brings together technical depth, operational insight, and a culture rooted in integrity, collaboration, and exceptional client service. Our heritage is built on hands‑on expertise, genuine relationships, and a commitment to delivering value with humility and excellence—values that continue to define us as we scale.

Position Overview

Imagine shaping the future of higher education with your project management expertise focused on ERP and Student Information System (SIS) initiatives. We have an exciting upcoming opening for a strategic-thinking Project Manager ready to join our trailblazing team. Dive into a world of innovation where your skills drive tech-enabled projects that empower colleges and universities nationwide. At SIG, you'll be part of a dynamic remote organization, collaborating with clients across the country and making a tangible impact. Ready for a journey that takes you places? Your path to making a difference starts here. Join us in our mission to solve problems and enable educational institutions to flourish. This is a remote position; qualified candidates must live and be eligible to work in the USA. Some travel is required.

Responsibilities of the Project Manager:

  • Provide overall leadership for ERP/SIS projects
  • Track and report on project budget
  • Establish a project plan that is suitable for the size and scope of each assigned project
  • Schedule and manage SIG resources assigned to projects; collaborate with the Resource Manager
  • Work with the client to ensure appropriate client resources are assigned to the project; manage all implementation teams
  • Provide advisory services to support change management for the organization
  • Track project progress and provide regular status reports to project sponsors and other executives as appropriate
  • Escalate project issues and identify potential setbacks on time
  • Work with the client to develop a risk management plan

Required Qualifications

  • Five+ years of project management experience within Higher Education is a must
  • Experience with SaaS implementation is a must-have
  • Experience managing the development and implementation of software enhancements, maintenance programs, and new releases of these products
  • Exceptional written, oral communication, and critical thinking skills
  • Experience in effectively communicating and reporting at the executive level
  • Experience using project management tools such as Smartsheet to plan and track large, complex projects
  • Ability to organize and lead multiple projects for more than one client simultaneously
  • Proven experience serving as a project lead and motivating teams to action
  • Experience with Ellucian Banner, Colleague, or other ERP and Student Information Systems
  • Ability to travel to client campuses on occasion (up to 25%)

Preferred Qualifications

  • Previous Consulting experience is preferred
  • Ideal candidates will hold a PMP certification

Pay and Benefits

  • The salary range is $90,000 -$115,000 + annual bonus
  • Health, Vision, Dental & Life Insurance
  • Short & Long Term Disability
  • Paid Parental Leave
  • 3 Weeks Vacation, Sick Leave & 10 Paid Holidays
  • 401(K) with a 5% Employer Contribution
  • Pet Insurance
  • Professional Development opportunities
  • Remote work

The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG.

SIG is an Equal Employment Opportunity employer

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