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Remote Client Implementation Jobs in Birmingham, AL

... implementation projects in a client-facing consulting role * 2+ years of experience gathering ... This compensation range is specific to a Remote role and takes into account the wide range of ...

... client personnel, and 2+ full lifecycle ServiceNow implementations delivered from initiation ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Partner with implementation for smooth handoffs and referenceable launches * Maintain rigorous CRM ... Willing to travel ~30% for client on-sites and industry conferences Nice to have * Experience ...

Birmingham, AL (HYBRID/REMOTE) Duration: 1 Year Client: Southern Company Position Overview The ... Conduct code reviews and implement updates as required * Maintain alignment with regulatory and ...

Partner with implementation for smooth handoffs and referenceable launches * Maintain rigorous CRM ... Willing to travel ~30% for client on-sites and industry conferences Nice to have * Experience ...

Partner with implementation for smooth handoffs and referenceable launches * Maintain rigorous CRM ... Willing to travel ~30% for client on-sites and industry conferences Nice to have * Experience ...

Tax Manager - Private Client Tax

Birmingham, AL · On-site +1

$104K - $136K/yr

Developing and implementing tax strategies. This will involve staying up-to-date with changing tax ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Affordable Housing Tax Manager

Birmingham, AL · On-site +1

$104K - $136K/yr

... client service and developing and implementing intelligent strategies that can reduce our clients ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

Treas Mgt Cust Prod & Tech Training Spec

Hoover, AL · On-site +1

$39K - $50K/yr

Determines what products and services are best suited for the client for additional cross sell ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Showing results 21-40

Remote Client Implementation information

See Birmingham, AL salary details

$25

$48

$75

How much do remote client implementation jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote client implementation in Birmingham, AL is $48.18, according to ZipRecruiter salary data. Most workers in this role earn between $36.06 and $57.21 per hour, depending on experience, location, and employer.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What cities near Birmingham, AL are hiring for Remote Client Implementation jobs?

Cities near Birmingham, AL with the most Remote Client Implementation job openings:

Senior Customer Success Manager

Transform9

Birmingham, AL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago


Job description

Calling your doctor shouldn't be harder than seeing your doctor. But at most practices, patients wait on hold, front-office staff drown in ring queues, and revenue walks out the door with every missed call.
Transform9 builds AI agents that answer every call for physician practices - scheduling appointments, routing callers, and resolving routine requests in seconds, around the clock. Our agents integrate directly with each practice's EHR, practice management, and phone systems, and adapt to how their front office actually works.
Our agents have handled millions of patient calls for thousands of providers, cut average hold times by 90%, and decreased call abandonment by 80%. We're headquartered in Birmingham, AL, and growing fast.
About the role
Our product answers the phone for medical practices - which means our clients feel our performance every single day. You'll own a portfolio of 5-10 enterprise platform accounts representing 30-50 practices: driving adoption, proving ROI in their own numbers, and growing each account. You're the client's advocate inside Transform9 and the person they trust when something needs fixing.
What you'll do
  • Own renewals and expansion for a portfolio of 5-10 enterprise platform accounts (30-50 practices)
  • Lead onboarding alongside implementation and drive fast time-to-value
  • Run quarterly business reviews with practice leadership using their own metrics: answer rates, hold times, schedule utilization
  • Monitor account health and intervene early on risk signals
  • Identify expansion opportunities - new locations, new specialties, new workflows
  • Channel structured client feedback to product
Location
Remote (US) with approximately 25% travel to client practices. If you're in the Birmingham, AL area, this role is hybrid from our office (3 days in office / 2 remote).
Requirements
  • 3+ years in account management or customer success at a B2B SaaS company
  • Comfort with data - you can build the usage and ROI story from platform metrics
  • Strong executive-level communication; calm and structured under escalation
  • Fluency with CRM and customer success tooling
Nice to have
  • Experience serving healthcare providers
  • Experience with land-and-expand account growth

Benefits
  • Top-tier health coverage: medical, dental & vision
  • 401(k)
  • Paid time off + holidays, and paid parental leave

If you want to fix the front door of healthcare, we'd love to hear from you.
Transform9 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Note: the Transform9 team will only email you from a transform9.com email address.