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Remote Client Implementation Jobs in Akron, OH (NOW HIRING)

Kimmel & Associates

Senior Energy Engineer

Cleveland, OH · On-site +1

$140K - $150K/yr

About the Company Our client is a leading facility solutions provider dedicated to helping ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Kimmel & Associates

Senior Energy Engineer

Cleveland, OH · On-site +1

$140K - $150K/yr

About the Company Our client is a leading facility solutions provider dedicated to helping ... Remote employees must report to the company's Middleburg Heights headquarters at least once per ...

Novoco

Senior Sales Manager

Cleveland, OH · On-site +1

This position will plan and implement sales strategies, measure and report on results, and adjust ... Maintain and grow the current client base as well as develop new relationships with potential ...

Drips

Solutions Consultant

Cleveland, OH · On-site +1

Remote (U.S.); Drips is headquartered in Akron, OH. Position Summary: We are seeking a strategic ... If you are energized by solving complex client problems, enjoy working at the intersection of ...

Drips

Solutions Consultant

Cleveland, OH · On-site +1

Remote (U.S.); Drips is headquartered in Akron, OH. Position Summary: We are seeking a strategic ... If you are energized by solving complex client problems, enjoy working at the intersection of ...

Imperial Conveying Solutions

Sales Engineer

Canton, OH · On-site +1

Combination of office, remote, and field-based work * Travel required (typically 25-50%) for client ... Ensure customer expectations are met throughout the sales and implementation process Market ...

MGT

Math Content Coach

Cleveland, OH · On-site +1

Through client partnerships, MGT's almost 1,000 employees impact communities for good by managing ... Facilitate the design and implementation of scaffolded, standards-aligned instruction across ...

Pyrovio

Senior Cost Estimator (Remote)

Akron, OH · Remote

... implementation. * Improve coordination of estimates to avoid duplication of estimates, improve ... Have the flexibility to attend client and company meetings as needed. Required Qualifications:

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All JobsClient Implementation JobsRemote Client Implementation JobsRemote Client Implementation Jobs in Akron, OH

Remote Client Implementation information

See Akron, OH salary details

$25

$49

$77

How much do remote client implementation jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote client implementation in Akron, OH is $49.18, according to ZipRecruiter salary data. Most workers in this role earn between $36.78 and $58.41 per hour, depending on experience, location, and employer.

What is the difference between Remote Client Implementation vs Remote Technical Support?

AspectRemote Client ImplementationRemote Technical Support
Required CredentialsTypically requires certifications like PMP, technical expertise, and industry-specific knowledgeOften requires certifications like CompTIA, ITIL, or vendor-specific credentials
Work EnvironmentProject-based, involves onboarding clients, configuring systems, and ensuring successful deploymentHelpdesk or support center, troubleshooting, and resolving technical issues remotely
Employer & Industry UsageUsed by software, technology, and consulting firms during client onboardingCommon across IT, telecom, and software companies providing ongoing support

Remote Client Implementation focuses on deploying and configuring solutions for clients, requiring project management skills and technical expertise. In contrast, Remote Technical Support centers on troubleshooting and resolving technical issues, emphasizing problem-solving skills. Both roles are vital in tech industries but serve different functions in client service and support.

What are some common challenges faced in a remote client implementation role, and how can they be addressed?

Remote client implementation professionals often encounter challenges such as coordinating across different time zones, ensuring clear communication with clients, and managing multiple projects simultaneously. To address these, it’s important to establish structured communication protocols, use project management tools to track progress, and set clear expectations with clients from the outset. Building strong relationships with both internal teams and clients through regular virtual check-ins can also help prevent misunderstandings and keep projects on schedule.

What are the key skills and qualifications needed to thrive as a remote client implementation specialist, and why are they important?

To thrive as a Remote Client Implementation Specialist, you need strong project management abilities, attention to detail, and a background in business, IT, or a related field. Familiarity with CRM software, project tracking tools, and onboarding platforms is typically required, and certifications in project management (like PMP) can be valuable. Excellent communication, problem-solving, and customer service skills help you build client trust and navigate challenges remotely. These skills ensure smooth onboarding experiences, client satisfaction, and successful deployment of products or services in a virtual environment.

What is a remote client implementation specialist?

A Remote Client Implementation Specialist is a professional responsible for onboarding new clients to a company's products or services remotely. They coordinate with clients to understand their needs, configure solutions, provide training, and ensure a smooth transition without needing in-person meetings. Their role involves project management, technical setup, and ongoing support to guarantee client satisfaction and successful adoption of the service. Strong communication and organizational skills are essential for this job, as most interactions happen virtually.
What are popular job titles related to Remote Client Implementation jobs in Akron, OH? For Remote Client Implementation jobs in Akron, OH, the most frequently searched job titles are:
What job categories do people searching Remote Client Implementation jobs in Akron, OH look for? The top searched job categories for Remote Client Implementation jobs in Akron, OH are:
What cities near Akron, OH are hiring for Remote Client Implementation jobs? Cities near Akron, OH with the most Remote Client Implementation job openings:
Remote Client Implementation jobs near you
Infographic showing various Remote Client Implementation job openings in Akron, OH as of July 2026, with employment types broken down into 83% Full Time, 12% Part Time, and 5% Contract. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $102,297 per year, or $49.2 per hour.

Key Account Representative - Medical EDI Software

Quadax, Inc.

Cleveland, OH • On-site, Remote

Full-time

Posted 17 days ago

Quadax rating

7.0

Company rating: 7.0 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

194th of 242 rated software companies

Job description

Purpose:

To enhance the ongoing support and development of key accounts for the assigned service region. The Key Accounts Representative will be directly involved in the daily assistance and support of those accounts flagged as “Key Accounts,” working alongside the regularly assigned Client Experience Account Representatives and Account Managers. This will result in ensuring the highest level of quality service to complex, high-value client accounts. This position will report to the Client Service Executive for the assigned region. Candidates in NE Ohio who can work hybrid at our Middleburg Heights office are preferred. Remote candidates in other areas of OH, PA, MI, IN, and KY can also be considered if open to higher amount of travel.

Key Responsibilities:

  • Participate in support of assigned key accounts to facilitate gap-free support.
  • Maintain relationships with the account stakeholders/decision-makers, traveling to visit on-site along with the assigned Account Representative if requested; otherwise attending meetings remotely for assigned accounts.
  • Review and work to resolve cases, incidents, etc. for key accounts in coordination with the regularly-assigned Account Representative, serving as the “life line” for
  • Representatives attending to other clients.
  • Investigate client issues, edit disputes, XpressBiller/Quickscript logic requests, and more complex situations.
  • Manage new remittance confirmation.
  • Assist the regularly assigned Account Representative manage the client demands and work on creating smart and efficient results/resolutions for various requests, projects, and implementations.
  • Document client interaction in an Account Management Activity Report (AMAR) within 24-48 hours of the activity.
  • Attend internal project, team, and departmental meetings as needed.
  • Facilitate team meetings as needed.
  • Occasionally conduct training sessions, as needed, for internal or external audiences, including (but not limited to) Lunch-n-Learn sessions, Regional User Group meetings, and EDI meetings.
  • Serve as mentor to new Client Experience staff members as requested.
  • Process the weekly New Portal Listing Report, researching and approving/rejecting new Portal logins appropriately.
  • Management and compilation of an enhanced analytics portfolio.
  • Assist in providing phone support coverage as requested.
  • Create and submit a weekly report due each Thursday by 3:00 PM.
  • Other duties as assigned

Education/Experience:

  • Bachelor’s degree and/or healthcare revenue cycle industry experience preferred.
  • Familiarity with Quadax EDI products, services, and policies preferred.
  • Familiarity with ANSI X12 and medical billing required.
  • Above average proficiency in Excel and/or other data tools like MS PowerBI preferred.
  • Must be detail oriented with good investigative and software troubleshooting skills.
  • Must be able to multitask, with good attention to detail, conscientiously meeting time constraints.
  • Must be self-motivated, reliable and punctual, with the ability to work independently and generate ideas.
  • Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication.
  • Sufficient public speaking skills, excellent written communication skills.
  • Team player participating in a positive work environment. Must be respectful of colleagues, not tolerating negativity or gossip. Must have ability to maintain confidentiality.
  • Willingness to travel up to one week per month (at most) to key account locations in OH, IN, IL, MI, and WI.

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