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Remote Cleaning Service Jobs in California (NOW HIRING)

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

... clean closeout. * Onsite follow-up: Recap service visits before and after dispatch, confirm with ... Remote Work Requirements * Reliable high-speed internet (minimum 100 Mbps down / 20 Mbps up ...

Tawk

Customer Service

Los Angeles, CA · On-site +1

$17.25 - $23.50/hr

Booking cleaning jobs for cleaning technicians - when a customer calls, connecting them to the ... Remote Job ONLY * 8:30 AM to 5:00 PM EST (New York Time) * We offer competitive salary starting Php ...

Atlas Copco

Service Technician

Santa Ana, CA · On-site +1

$34 - $42/hr

As a Service Technician, you are an important part of this mission. You will be close to your ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

Atlas Copco

Service Technician

Santa Ana, CA · Remote

$34 - $42/hr

As a Service Technician, you are an important part of this mission. You will be close to your ... remote monitoring, and air audits. * You will pressure wash and clean the customer's entire ...

IbrokerPower Capital

Remote office administrator

San Diego, CA · On-site +1

$19 - $26.25/hr

Ensure a safe and clean work environment. Provide regular office operations reports to management ... Provides excellent customer service. Comfortable tracking office budgets, expenses, and supplies.

Diebold Nixdorf

Field Service Technician

Burbank, CA · Remote

$22 - $26/hr

Provides scheduled inspection, cleaning and other services and performs minor product repairs ... Paid Time Off The application window is expected to close September 30th 2026. #LI-DC1 #LI-Remote

Casa

Remote Estimator, Home Services

San Francisco, CA · Remote

$25/hr

About the Role We're hiring a Remote Estimator to define and scope handyman jobs before they reach ... Maintain clean documentation of scopes, notes, and assumptions * Support operations with queue ...

Diebold Nixdorf

Field Service Technician

Sacramento, CA · Remote

$22 - $28/hr

Provides scheduled inspection, cleaning and other services and performs minor product repairs ... Paid Time Off The application window is expected to close August 30th, 2026. #LI-DC1 #LI-Remote

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Remote Cleaning Service information

How does a remote cleaning service professional typically coordinate with on-site staff and clients to ensure quality service?

As a remote cleaning service professional, you will often rely on digital tools—like scheduling apps, video calls, and instant messaging—to communicate with on-site staff and clients. Regular check-ins, clear documentation, and photo updates help ensure that cleaning standards are met and client expectations are addressed. Building strong relationships remotely requires proactive communication and the ability to quickly resolve issues as they arise. This collaborative approach helps maintain service quality and client satisfaction, even when you are not physically present.

What is the difference between Remote Cleaning Service vs Janitorial Technician?

AspectRemote Cleaning ServiceJanitorial Technician
CredentialsTypically no formal certifications requiredMay require basic cleaning certifications or training
Work EnvironmentPrimarily remote planning, scheduling, and customer supportOn-site cleaning at commercial or residential locations
Employer & Industry UsageUsed by cleaning companies offering remote managementHands-on cleaning staff in cleaning industry
Search & Comparison IntentUnderstanding remote management vs on-site cleaning rolesComparing remote coordination vs physical cleaning jobs

Remote Cleaning Service roles focus on managing cleaning operations remotely, including scheduling and customer support, while Janitorial Technicians perform on-site cleaning tasks. Both roles are essential in the cleaning industry but differ in work environment and responsibilities.

What is a remote cleaning service?

Remote cleaning services refer to professional cleaning companies that operate primarily through digital platforms. They allow clients to book, schedule, and manage cleaning appointments online or via mobile apps, without the need for in-person meetings to arrange services. The actual cleaning is performed on-site by vetted professionals, while communication, payments, and customer support are handled remotely. This model offers convenience, flexibility, and often, contactless transactions for both clients and cleaning teams.

What are the key skills and qualifications needed to thrive as a remote cleaning service professional, and why are they important?

To thrive as a Remote Cleaning Service professional, you need strong knowledge of cleaning protocols, attention to detail, and the ability to follow safety and sanitation standards, often supported by previous experience in the cleaning industry. Familiarity with scheduling software, remote communication tools, and potentially eco-friendly cleaning product certifications is typically beneficial. Excellent time management, reliability, and effective communication with clients and team members are standout soft skills in this role. These skills and qualities are crucial for maintaining high service quality, meeting client expectations, and efficiently managing cleaning operations from a distance.
What are the most commonly searched types of Cleaning Service jobs in California? The most popular types of Cleaning Service jobs in California are:
What are popular job titles related to Remote Cleaning Service jobs in California? For Remote Cleaning Service jobs in California, the most frequently searched job titles are:
What job categories do people searching Remote Cleaning Service jobs in California look for? The top searched job categories for Remote Cleaning Service jobs in California are:
What cities in California are hiring for Remote Cleaning Service jobs? Cities in California with the most Remote Cleaning Service job openings:
Remote Cleaning Service jobs near you

Remote Service Support Specialist

Daisy Co.

Costa Mesa, CA • On-site, Remote

$96K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Training & development
  • Vision insurance

About Daisy
Daisy is a national leader in smart space installation and services, dedicated to simplifying smart home and office technology. Our mission is to resolve technology challenges effectively, enhancing our clients' daily lives through innovative and personalized solutions.
Position Summary
The Service Support Specialist is the first voice clients reach when something is not working in their smart space, and the person who owns what happens next. Working remotely as part of the Daisy Call Center team, you diagnose and resolve audio-visual, networking, control, lighting, and surveillance issues remotely, and when an issue cannot be closed over the phone you coordinate the full path to resolution: work order creation and assignment, scheduling, technician briefing, parts and repair tracking, client confirmation, and closeout.
This is a combined technical and coordination role. Roughly half the day is live client and technician support; the other half is disciplined case ownership in Dynamics, ensuring nothing sits idle and no branch technician arrives onsite without full context. You partner closely with branch service, sales, and trade partners to keep client systems running seamlessly.
Key Responsibilities
Remote technical support
  • Client troubleshooting: Diagnose and resolve client issues across AV, networking, control, lighting, and surveillance platforms using remote management tools.
  • Technician support: Provide expert remote support to Daisy Technicians while they are in the field.
  • Escalation point: Act as the escalation point for advanced troubleshooting before a truck roll is committed, including remote reboots and system resets across multiple software platforms.
  • Proactive monitoring: Use remote monitoring and web resource tools to identify client needs from active alerts, system health, and service history before the client calls.

Case and service coordination
  • Case ownership: Open a case in Dynamics for every material interaction and either resolve and close it, or assign it to a branch with full context.
  • Work orders and scheduling: When a truck roll is required, create the work order, schedule the booking against branch capacity, and confirm date, access, and point of contact with the client.
  • Technician handoff: Brief the assigned technician with accurate notes on the issue, what has already been ruled out, and what is required onsite.
  • Queue discipline: Actively manage case status and aging so every client is responded to promptly and no case stalls; drive each case through to a clean closeout.
  • Onsite follow-up: Recap service visits before and after dispatch, confirm with the client that the issue is resolved, and schedule return visits where needed.
  • Repairs and RMAs: Track equipment repairs and replacements, then schedule reinstallation and update the case with current status.
  • Approvals and billing: Capture client approval for product and labor, collect payment over the phone using Daisy payment links, and review completed service orders for the accounting team.

Client and commercial
  • Client engagement: Build trust on every call, with a calm and clear phone presence that de-escalates difficult situations.
  • DaisyCare and membership: Enroll clients in ongoing support programs and explain the value clearly.
  • Lead handling: Pre-qualify leads against the documented lead-management process and route them to the appropriate branch sales contact.
  • Contracts and upgrades: Recognize service-agreement and upgrade opportunities and transfer them to the sales team.
  • Client records: Keep contacts, access details, credentials, and VIP client information accurate and current in Dynamics.

Documentation and improvement
  • Documentation: Capture clear, accurate notes on every case so the next person picking it up loses no context.
  • Continuous improvement: Surface gaps in process, systems, and training, and help refine call-center and service-coordination processes as the function scales.

Systems You Will Support
You should be confident learning and supporting the platforms Daisy clients rely on. Deep expertise across every system is not required at hire, but a strong base in networking and at least one major control platform is essential.
  • Control and automation: Control4, Savant, Crestron, URC, Josh.ai, Elan
  • Networking: routing, switching, and Wi-Fi on Araknis, Ubiquiti, eero, Fortinet, Cisco, or Ruckus
  • Audio-video distribution: matrix switching, HDMI and fiber extenders, video over IP, and IR, RS-232, and IP control
  • Lighting and shades, and IP surveillance platforms
  • Daisy business systems: Dynamics 365, RingCentral, Beetexting, and Daisy payment links

Qualifications
  • High school diploma or equivalent required; bachelor's degree a plus.
  • 3 to 5 years in AV, networking, or technology integration, with meaningful time spent troubleshooting remotely or by phone.
  • Experience in a client-service environment serving high-end clientele; call center experience strongly preferred.
  • Working knowledge of at least one major control platform (Control4, Savant, Crestron, URC, Josh.ai, or Elan); Control4 Certification preferred.
  • Solid networking fundamentals across routing, switching, and Wi-Fi.
  • Demonstrated experience owning a service queue, including scheduling, dispatch coordination, and follow-through to closure.
  • Comfort with CRM-based case management (Dynamics 365 a plus) and telephony and messaging tools (RingCentral, Beetexting).
  • Professional phone etiquette, strong written communication, and the ability to run several communication channels at once.

Preferred Attributes
  • Strong accountability and ownership; closes the loop without being chased.
  • Client-centric and innovative mindset in every client interaction.
  • Effective proactive problem-solving; comfortable working through ambiguity over the phone.
  • Attention to detail, strong organizational skills, and the ability to juggle multiple urgent requests against tight timelines.
  • Disciplined use of CRM systems and aptitude for working across multiple software platforms.
  • Collaborative across branch and central teams; an over-communicator by instinct.
  • Commitment to continuous learning and adaptability to new technologies.

Remote Work Requirements
  • Reliable high-speed internet (minimum 100 Mbps down / 20 Mbps up recommended) and a quiet, dedicated workspace.
  • Ability to work scheduled shifts within Daisy Call Center hours, including rotating coverage as the function scales.
  • Daisy provides the computer, headset, and required software.

Compensation & Benefits
  • Competitive compensation based on experience.
  • Health insurance (medical, vision, dental).
  • 401(k) retirement plan.
  • Paid vacation and sick leave.
  • Opportunities for professional growth and industry certification, including manufacturer training pathways.

Work Environment
Fully remote role.
Daisy maintains a strict smoke, alcohol, and drug-free policy across all buildings, vehicles, job sites, and whenever representing the brand. The same expectation applies during scheduled remote work hours.
Daisy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
This is a remote position.
Compensation: $96,000.00 - $120,000.00 per year
Join the Team that's Simplifying Smart Technology
Daisy is the first national brand to help people easily use and enjoy technology, fostering a sense of security, comfort, and happiness in their spaces. As we expand across the country, we're looking for passionate, driven, and innovative team members eager to contribute to our mission. While we have various open opportunities, we're always welcoming new Technicians!
The Daisy Difference for Technicians
We empower our Technicians as critical thinkers who provide exceptional service to our valued clients every day. Whether you aspire to advance your technical mastery, expand your role to leadership, or even own a Daisy branch one day, we provide the training resources and support to help you get there.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

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