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Remote Claims Trainee Jobs in Waterloo, ON (NOW HIRING)

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Remote Claims Trainee information

How does a remote claims trainee typically collaborate with team members and supervisors while working from home?

As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.

What skills and qualifications are needed to thrive as a remote claims trainee?

To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.

What is a remote claims trainee?

Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.

What is the difference between Remote Claims Trainee vs Remote Claims Processor?

AspectRemote Claims TraineeRemote Claims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentTraining period, supervised, learning-focusedFull-time, independent, task-oriented
Employer & Industry UsageInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare insurers

The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.

What are popular job titles related to Remote Claims Trainee jobs in Waterloo, ON? For Remote Claims Trainee jobs in Waterloo, ON, the most frequently searched job titles are:
What job categories do people searching Remote Claims Trainee jobs in Waterloo, ON look for? The top searched job categories for Remote Claims Trainee jobs in Waterloo, ON are:
What cities near Waterloo, ON are hiring for Remote Claims Trainee jobs? Cities near Waterloo, ON with the most Remote Claims Trainee job openings:
Remote Claims Trainee jobs near you
Infographic showing various Remote Claims Trainee job openings in Waterloo, ON as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Accident and Health Claims Adjudicator - Level 2

Crawford and Company

Waterloo, ON • On-site, Remote

Full-time

Medical, Life

Re-posted 2 days ago

Job description

We are currently recruiting for an Accident and Health Adjudicator to join our team in Canada. The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements.

Salary Range from 54,000 to 82,000.

Why Crawford?

Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.

At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.

We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com

Our total compensation plans provide each of our employees with far more than just a great salary

Pay and incentive plans that recognize performance excellence

Benefit programs that empower financial, physical, and mental wellness

Training programs that promote continuous learning and career progression while enhancing job performance

Sustainability programs that give back to the communities in which we live and work

A culture of respect, collaboration, entrepreneurial spirit and inclusion

  • Minimum 3-5 years Accident and Health Adjudication experience
  • Experience in disability, critical illness and life benefits
  • Full Provincial Adjusting License or CIP designation is required 
  • Post Secondary education in an insurance related field considered an asset
  • Experience in adjusting including the investigation and detailed reporting of multi-line claims
  • Excellent ability to interact with clients, claimants, and field staff for the exchange of information often requiring analysis
  • Excellent interpersonal abilities are required to enable effective interaction and communication in both oral and written format with employees, policyholders, employers and other insurance/medical/legal professionals
  • The ability and willingness to learn multiple computer systems
  • Strong analytical and decision making skills
  • Ability to multi task
  • Ability to effectively manage change
  • Strong computer and reporting skills including Office 360 and Windows10
  • Must be a team player with outstanding customer service skills
  • Willingness to work in a dynamic environment with opportunity for career growth

#LI-CD1

  • Assess low-complexity Affinity claims (travel, baggage, simple reimbursements).
  • Determine benefit entitlement according to policy and claims handling processes.
  • Collect and analyze additional data (e.g., medical information).
  • Resolve inquiries promptly and maintain client/referral relations.
  • Make timely first contact on new claims and gather additional information to expedite decisions.
  • Prepare verbal and written reports supporting decisions.
  • Record detailed progress notes and prepare correspondence using approved templates.
  • Ensure accurate eligibility determination and adherence to turnaround timelines.
  • Maintain reserves, obtain necessary authority, and process payments promptly.
  • Submit accurate billing and expense reports on time.
  • Provide timely responses to claimants and stakeholders.
  • Document all communications in the system.

Apply