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Remote Claims Trainee Jobs in Sumter, SC (NOW HIRING)

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Remote Claims Trainee information

What is a remote claims trainee?

Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.

What skills and qualifications are needed to thrive as a remote claims trainee?

To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.

How does a remote claims trainee typically collaborate with team members and supervisors while working from home?

As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.

What is the difference between Remote Claims Trainee vs Remote Claims Processor?

AspectRemote Claims TraineeRemote Claims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentTraining period, supervised, learning-focusedFull-time, independent, task-oriented
Employer & Industry UsageInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare insurers

The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.

What are popular job titles related to Remote Claims Trainee jobs in Sumter, SC?

For Remote Claims Trainee jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Remote Claims Trainee jobs in Sumter, SC look for?

The top searched job categories for Remote Claims Trainee jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Remote Claims Trainee jobs?

Cities near Sumter, SC with the most Remote Claims Trainee job openings:

Remote Claims Trainee jobs near you
Infographic showing various Remote Claims Trainee job openings in Sumter, SC as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Field Claims Adjuster - South Carolina

American Integrity Insurance Company of Florida, Inc.

Columbia, SC • Remote

Full-time

Posted 3 days ago

New

Job description

Our Company

About Us:

American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, South Carolina, and North Carolina. Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.

A Day in the Life:

Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun. As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners

insurance and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.

Learn more about American Integrity Insurance and our job opportunities at https://careers.aii.com.


Brief Summary

Title: Field Claims Adjuster

You'll Report To: Field Claims Director

As a Field Claims Adjuster, you will investigate and evaluate field claims reported on our policies to determine coverage and extent of damage in an attempt to reach an appropriate and negotiated settlement in accordance with statutory requirements, policy provisions and customary and reasonable mitigation techniques. We are looking for a Field Claims Adjuster to cover the entirety of South Carolina. 


What You'll Do
  • Confirm coverage and identifies / resolves coverage issues.  Contacts insured same day as claim is assigned.
  • Conduct proper investigations on cause of loss and procures proper documentation and supporting reports utilizing vendors appropriately.  Continually evaluate vendor performance and techniques.  Identify and recommend subrogation opportunities.
  • Utilize peer review as needed.
  • Review and process correspondence and takes appropriate action.  Maintain up-to-date claim file diary.
  • Complete assigned claims promptly with full required documentation.  Process payment and / or denial based on policy coverage.
  • Assess exposure and sets proper reserves.  Notify management of large losses promptly.
  • Communicate with customers, agents, and other partners verbally and in writing in a professional manner. Represent the company as the product coverage and statutory expert for our insureds, agents, and vendors.
  • Maintain appropriate documentation on all claim files and processes claims in a timely manner.
  • Meet company service standards and effectively uses the diary system to remain current.
  • Manage special projects, as assigned, within the established time and quality guidelines.
  • Responsible for developing and maintaining open and trusting working relationships with insureds in order to gather pertinent information.
  • Perform other related duties as assigned.
  • Regular and reliable attendance is an essential function of the position.

What You'll Need to be a Top Candidate

Education:  High School Diploma or GED required. College Degree preferred.


Experience: One (1) to three (3) years prior experience in field claims adjusting and three (3) to five (5) years prior experience estimating claims, prior carrier experience preferred. 


Licensure: State of South Carolina 520 or 620 License desired.  If you do not have a current South Carolina adjuster's license, American Integrity will work with you to obtain one during a reasonable amount of time.  Completion of insurance courses such as IIA, AEI, or CPCU preferred.


Skills:

  • Ability to analyze facts and coverages in order to evaluate damages. 
  • Proven ability in negotiation and investigation required. 
  • Ability to communicate interpersonally with individuals and groups via telephone and in writing. 
  • Ability to communicate effectively with a wide variety of technical / professional / consumer clients. 
  • Microsoft Windows and Office Suite. 
  • Familiarity with industry claims systems and property estimating systems, Xactimate preferred.

Schedule: This position is remote from your home, but you are required to service the assigned territory on a daily basis. 

#LI-Remote

Working Conditions: Normal business office environment.  Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone.  The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.  The employee must occasionally lift and / or move up to 10 pounds.  During field work, this employee is also regularly exposed to outdoor weather conditions.  During field work the employee is exposed to work in areas of height, small spaces, and fumes or airborne particles and may occasionally be exposed to toxic of caustic chemicals.  The field work noise level is usually moderate.


Travel: Field travel as required.


ADA: The above statements cover what are generally believed to be the principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties. 


American Integrity Insurance Group is an Equal Opportunity Employer.

Qualifications:

Education:  High School Diploma or GED required. College Degree preferred.


Experience: One (1) to three (3) years prior experience in field claims adjusting and three (3) to five (5) years prior experience estimating claims, prior carrier experience preferred. 


Licensure: State of South Carolina 520 or 620 License desired.  If you do not have a current South Carolina adjuster's license, American Integrity will work with you to obtain one during a reasonable amount of time.  Completion of insurance courses such as IIA, AEI, or CPCU preferred.


Skills:

  • Ability to analyze facts and coverages in order to evaluate damages. 
  • Proven ability in negotiation and investigation required. 
  • Ability to communicate interpersonally with individuals and groups via telephone and in writing. 
  • Ability to communicate effectively with a wide variety of technical / professional / consumer clients. 
  • Microsoft Windows and Office Suite. 
  • Familiarity with industry claims systems and property estimating systems, Xactimate preferred.
Education:UNAVAILABLEEmployment Type: FULL_TIME

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