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Remote Claims Trainee Jobs in Rochester, NY (NOW HIRING)

CBCS

New York PIP Claims Adjuster

Rochester, NY · On-site +1

Ability to work independently in a remote environment while collaborating with a team. * Strong organizational and time-management skills. * Proficiency with Microsoft Office and claims management ...

New

Paychex

Client Service Representative

West Henrietta, NY · Remote

$20 - $22/hr

Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with Paychex policies and procedures.

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Remote Claims Trainee information

How does a Remote Claims Trainee typically collaborate with team members and supervisors while working from home?

As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.

What are the key skills and qualifications needed to thrive as a Remote Claims Trainee, and why are they important?

To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.

What are Remote Claims Trainees?

Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.

What is the difference between Remote Claims Trainee vs Remote Claims Processor?

AspectRemote Claims TraineeRemote Claims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentTraining period, supervised, learning-focusedFull-time, independent, task-oriented
Employer & Industry UsageInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare insurers

The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.

What are popular job titles related to Remote Claims Trainee jobs in Rochester, NY? For Remote Claims Trainee jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Claims Trainee jobs in Rochester, NY look for? The top searched job categories for Remote Claims Trainee jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Claims Trainee jobs? Cities near Rochester, NY with the most Remote Claims Trainee job openings:
Remote Claims Trainee jobs near you
Infographic showing various Remote Claims Trainee job openings in Rochester, NY as of July 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.
New York PIP Claims Adjuster

New York PIP Claims Adjuster

CBCS

Rochester, NY • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Who says you can't have it all?

Cottingham & Butler Claims Services (CBCS) is offering the opportunity to work in a fast-paced and rewarding claims position with NO commute! That's right—you can do what you love from the comfort of your home while handling meaningful and challenging claims.

We are currently seeking an experienced New York Personal Injury Protection (PIP) Claims Adjuster to join our growing team. This role is responsible for the investigation, evaluation, and management of New York No-Fault/PIP claims while ensuring compliance with New York state regulations and claim handling requirements.

What You'll Do
  • Investigate and manage New York PIP/No-Fault claims from inception through closure.
  • Review medical documentation, treatment plans, wage loss claims, and related expenses.
  • Evaluate claim exposure and establish appropriate reserves.
  • Coordinate with medical providers, attorneys, insureds, claimants, and vendors.
  • Identify and address potential fraud indicators.
  • Ensure compliance with New York No-Fault regulations, statutory timelines, and reporting requirements.
  • Maintain accurate and timely claim documentation.
  • Deliver exceptional customer service while effectively managing claim outcomes.
Qualifications
  • Minimum of 2 years of New York PIP/No-Fault claims handling experience.
  • Strong understanding of New York No-Fault laws, regulations, and fee schedules.
  • Active adjuster's license preferred, if applicable.
  • Experience reviewing medical bills, treatment records, and wage loss claims.
  • Excellent investigation, negotiation, and decision-making skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional written and verbal communication skills.
  • Ability to work independently in a remote environment while collaborating with a team.
  • Strong organizational and time-management skills.
  • Proficiency with Microsoft Office and claims management software.
Why CBCS?

If you're looking for an opportunity to continue growing your claims career while enjoying the flexibility of working from home, CBCS offers the support, resources, and culture to help you succeed. We provide office equipment, IT support, training, and ongoing professional development opportunities.

If this sounds like a good fit for your career and life goals, we'd love to talk!

Pay & Benefits

  • Salary – Flexible based on your experience level.
  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Company-paid Term Life/ Accidental Death Insurance

Cottingham & Butler Claims Services (CBCS)

At CBCS, we sell a promise to help our clients through life's toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of "better every day" constantly pushing ourselves to be better than yesterday – that's who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CBCSclaims.com | LinkedIn