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Remote Claims Trainee Jobs in Rochester, NY (NOW HIRING)

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Remote Claims Trainee information

How does a Remote Claims Trainee typically collaborate with team members and supervisors while working from home?

As a Remote Claims Trainee, you'll often communicate with your team through video calls, chat platforms, and project management tools. You'll participate in regular virtual meetings for training, case discussions, and feedback sessions with supervisors. Collaboration is encouraged—trainees are usually paired with mentors or experienced adjusters who provide guidance and answer questions. While remote, you'll have access to digital resources and real-time support, ensuring you can learn processes and company standards efficiently. Staying proactive in communication helps foster a sense of teamwork and support, even when working independently.

What are the key skills and qualifications needed to thrive as a Remote Claims Trainee, and why are they important?

To thrive as a Remote Claims Trainee, you need a basic understanding of insurance principles, strong analytical skills, and at least a high school diploma or relevant degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are beneficial. Excellent communication, organizational skills, and the ability to work independently are crucial soft skills for excelling remotely. These skills are important to ensure accurate claims processing, effective customer service, and smooth collaboration with team members from a distance.

What are Remote Claims Trainees?

Remote Claims Trainees are entry-level professionals who work from home or another remote location to learn how to evaluate and process insurance claims. They receive training on company policies, claims investigation, documentation, and customer service. During their training period, they work closely with experienced claims adjusters or supervisors to develop the skills needed to handle claims independently. This role is ideal for individuals seeking to start a career in insurance without needing to work in a traditional office setting.

What is the difference between Remote Claims Trainee vs Remote Claims Processor?

AspectRemote Claims TraineeRemote Claims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer related courseworkHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentTraining period, supervised, learning-focusedFull-time, independent, task-oriented
Employer & Industry UsageInsurance companies, healthcare providers, government agenciesInsurance companies, third-party administrators, healthcare insurers

The main difference is that a Remote Claims Trainee is in a learning phase, focusing on training and skill development, while a Remote Claims Processor handles claims independently after training. Trainees are supervised and gaining experience, whereas processors are responsible for processing claims efficiently and accurately.

What are popular job titles related to Remote Claims Trainee jobs in Rochester, NY? For Remote Claims Trainee jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Claims Trainee jobs in Rochester, NY look for? The top searched job categories for Remote Claims Trainee jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Claims Trainee jobs? Cities near Rochester, NY with the most Remote Claims Trainee job openings:
Remote Claims Trainee jobs near you
Infographic showing various Remote Claims Trainee job openings in Rochester, NY as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Commercial Liability Claims Specialist

Commercial Liability Claims Specialist

Erie Insurance

Rochester, NY • On-site, Remote

$79K - $126K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

48th of 277 rated insurance

Job description

Division or Field Office:

Casualty Claims Division

Department of Position: Commercial Gen Liability Dept 

Work from:

  Salary Range:

$79,191.00 - $126,500.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion in handling complex and/or high exposure commercial liability claims and commercial litigation.

  • This is a work from home position.
  • Strong preference for the successful candidate to live within the state of Pennsylvania or New York, serving the Northeast Regional Commercial Liability claim team. Consideration will be given for candidates residing elsewhere within ERIE's corporate footprint. 
  • The successful candidate will primarily handle complicated and/or high exposure commercial liability claims.
Duties and Responsibilities
  • Conducts investigations, evaluates and makes recommendations regarding coverage, liability, and resolution strategies.
  • Handles or assists in handling of litigated claims as directed. Makes recommendations regarding litigation as appropriate.
  • Responds to complaints and inquiries and resolves issues.
  • Selects and directs outside experts, and vendors.
  • Trains and mentors less experienced staff.
  • Completes required training.


The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Information Management Skills
  • Collaborates
  • Customer Focus
  • Job-Specific Knowledge
  • Cultivates Innovation
  • Optimizes Work Processes (IC)
  • Instills Trust
  • Ensures Accountability
  • Decision Quality
Qualifications

Minimum Educational Requirements

  • High school diploma or GED required.
  • Associates or bachelors degree preferred.


Additional Experience 

  • Five years' previous claims handling experience or equivalent experience in the legal field required.
  • Travel for training may be required.

Designations and/or Licenses 

  • Completion of Associate in Claims (AIC) program preferred.
  • Commercial, Property, Casualty, Underwriter (CPCU) designation preferred.
  • Appropriate license as required by state. 
  • Valid driver's license and good driving record required.
Physical Requirements
  • Use of Personal Protective Equipment (PPE) is required for this role.
  • Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
  • Climbing/accessing heights; Rarely
  • Driving; Occasional (<20%)
  • Lifting/Moving 0-20 lbs; Occasional (<20%)
  • Lifting/Moving 20-50 lbs; Occasional (<20%)
  • Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

What Erie Insurance Group employees say

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