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Remote Claims Resolution Specialist Jobs in Indiana

$110K - $120K/yr

Because we focus on outcomes and not just processes, we look for the adjuster who is very skilled at developing strategies to bring claims to resolution. The candidate hired for this position will ...

Sr. TLE Auto Appraiser

Goshen, IN ยท On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... claims resolution. May also involve external regulatory coordination to ensure appropriate ...

$20 - $27/hr

This is a remote, work-from-home position for candidates located within the Mountain or Central ... issue resolution. * Prepare and distribute correspondence, forms, and other claim-related ...

Sr. TLE Auto Appraiser

South Bend, IN ยท On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... claims resolution. May also involve external regulatory coordination to ensure appropriate ...

Showing results 21-40

Remote Claims Resolution Specialist information

See Indiana salary details

$12

$22

$40

How much do remote claims resolution specialist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote claims resolution specialist in Indiana is $22.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $24.47 per hour, depending on experience, location, and employer.

What is a remote claims resolution specialist?

A Remote Claims Resolution Specialist is responsible for reviewing, analyzing, and resolving insurance claims from a remote location. They work with policyholders, providers, and internal teams to investigate claim issues, ensure accuracy, and facilitate timely payments or denials. This role requires strong attention to detail, problem-solving skills, and knowledge of insurance policies and regulations. Effective communication and the ability to work independently are essential for success in this position.

What are the typical daily responsibilities of a remote claims resolution specialist?

As a Remote Claims Resolution Specialist, your daily tasks typically include reviewing and processing insurance claims, analyzing documentation, communicating with policyholders and adjusters, and investigating discrepancies or additional information needs. You'll spend much of your time resolving issues via phone, email, or chat, ensuring claims are handled efficiently and in compliance with company policies. Collaboration with other team members and departments is common, especially when complex or escalated cases arise. Staying organized and proactive is key to managing multiple cases and meeting deadlines in a remote work environment.

What are the key skills and qualifications needed to thrive in the remote claims resolution specialist position, and why are they important?

To succeed as a Remote Claims Resolution Specialist, you should have strong analytical and problem-solving abilities, knowledge of insurance policies, and relevant experience in claims processing or customer service. Familiarity with claims management software, CRM systems, and proficiency in digital communication tools are typically required, and some employers may prefer certification such as AIC (Associate in Claims). Excellent written communication, attention to detail, and the ability to manage time effectively set outstanding candidates apart. These skills are essential to ensure accurate, timely resolutions, maintain customer satisfaction, and uphold the integrity of the claims process in a remote setting.

What cities in Indiana are hiring for Remote Claims Resolution Specialist jobs?

Cities in Indiana with the most Remote Claims Resolution Specialist job openings:

Infographic showing various Remote Claims Resolution Specialist job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $46,517 per year, or $22.4 per hour.

Senior Workers' Compensation Claims Adjuster (REMOTE)

Amerisure Mutual Insurance Company

Indianapolis, IN โ€ข Remote

$63K - $81K/yr

Full-time

Medical, Retirement, PTO

Re-posted 21 days ago


Job description

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure's promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best "A" (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

Amerisure is currently recruiting for a Senior Workers' Compensation Claims Adjuster working REMOTE. This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our office locations will have the expectation of working in an office 2 days a week (Tuesday & Wednesday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.This role will require expertise in Colorado, with Utah, Nevada, and Arizona as being nice to have. The ideal candidate will possess the following skill set.

Summary Statement

Provides quality investigation and analysis to adjust claims of medium complexity/severity, including litigated files, to proper resolution. Promotes the success of the organization through development of relationships with agencies, policyholders and employees.

Essential Tasks/Major Duties

  • Collaborate and communicate with agents, policyholders and internal stakeholders on claims of medium complexity/severity and book of business.
  • Investigate losses, identify coverage, determine compensability, review and analyze documents and legal pleadings.
  • Develop plan of action to proactively conclude claims, timely evaluate damages, engage other parties in negotiations and settle claims pursuant to guidelines.
  • Establish and maintain proper reserves for each claim to accurately reflect the financial exposure.
  • Determine need for, identify and engage external resources as needed to execute proper resolutions while monitoring and controlling costs.
  • Collaborate with counsel to manage litigated claims.
  • Review and interpret commercial insurance policies and accordingly communicate coverage issues verbally and in writing.

Knowledge, Skills & Abilities

  • Bachelor's degree or equivalent combination of education.
  • 3 years of experience handling workers' compensation indemnity claims of medium level of complexity/severity.
  • AIC or SLA certification preferred.
  • Ability to obtain appropriate state licensing as required.
  • Proficient computer skills required including Microsoft Office Suite.
  • Demonstrated successful ability to build positive relationships and partnerships within department, across the organization and with external customers.
  • Strong analytical skills and attention to detail.
  • Excellent verbal and written communication skills with the ability to interact with internal and external customers.
  • Ability to travel overnight up to 10%
  • Ability to travel daily between locations.

#LI-Remote

Just as we are committed to creating exceptional value for our Partners For Success agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest Companies to Work For in the Nation and one of Business Insurance magazine's Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer. Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee's ability to perform their job duties may result in disciplinary action, up to and including termination.