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Remote Claims Representative Jobs in Romeoville, IL

Senior Claims Specialist, Cyber

Chicago, IL · On-site +1

$120K - $150K/yr

Monitor and investigate assigned claims and develop resolution strategy. Attend mediation ... Attain expert comfort level in remote and work from home virtual working practices and platforms ...

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Remote Claims Representative information

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How much do remote claims representative jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote claims representative in Romeoville, IL is $24.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.93 per hour, depending on experience, location, and employer.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

Do you need a license to be a remote claims representative?

In most cases, remote claims representatives do not need a specific license to perform their duties, but licensing requirements can vary depending on the industry and state regulations. Some roles may require a general insurance license or certification, especially if handling sensitive claims or working directly with insurance policies. It is important to check the specific employer's requirements and local regulations for the role.

What job categories do people searching Remote Claims Representative jobs in Romeoville, IL look for?

The top searched job categories for Remote Claims Representative jobs in Romeoville, IL are:

What cities near Romeoville, IL are hiring for Remote Claims Representative jobs?

Cities near Romeoville, IL with the most Remote Claims Representative job openings:

Auto Property Damage Claims Specialist

First Chicago Insurance

Oak Brook, IL • On-site, Remote

$41K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday


First Chicago Insurance rating

5.7

Company rating: 5.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

298th of 315 rated insurance


Job description

Are you unhappy at your present job?

Are you going nowhere in your current position?

Is it time for a change?

Are you an experienced Auto Liability Claims Specialist looking to join a growing company where you will be rewarded for your hard work, and have future upward career growth opportunities?

If you answered YES to the above, it's time to talk to First Chicago Insurance Company!

We offer:

  • Competitive Salaries
  • First Year Hiring Bonus for direct applicants
  • Excellent benefits
  • Growth opportunities!

Apply only if you consider yourself a career professional who loves to work, because we work hard here!

If you are an experienced CLAIMS PROFESSIONAL (with many years of auto and especially nonstandard auto related experience) we'll make sure you are COMPENSATED AS A PROFESSIONAL!!

We have openings in our Bedford Park, IL and Oak Brook, IL offices!

This talented individual must possess previous experience in the investigation, determination of coverage, prompt evaluation of both First and Third Party auto property damage claims with an eye towards prompt, courteous and economical resolution of both First and Third Party related property damage claims.

DUTIES & RESPONSIBILITIES:

  • Review and determine course of action on each file assigned, utilizing technical knowledge and experience for the purpose of supporting final disposition of a loss
  • Conduct thorough investigations and keep accurate and relevant documentation of file activity on each claim assigned including coverage liability, status and damages that are applicable for each claim
  • Honor/decline/negotiate first and third party liability claims upon completion of coverage/policy investigation and analysis of damages and liability
  • Work directly with internal and external customers to develop evidence and establish facts on assigned claims
  • Organize, plan and prioritize work activities to keep up with current assignments and to ensure prompt conclusion of claims
  • Prepare and present claim evaluations for the appropriate settlement authority
  • Notify the Underwriting Department of any adverse information uncovered in the course of the investigation
  • Familiarity with unfair claim practices in states where doing business
  • Conduct business with vendors in a professional manner while maintaining a reasonable expense factor and upholding the company's reputation for quality service
  • Provide customer service both to internal and external customers
  • Handle other duties as assigned

QUALIFICATIONS REQUIRED:

  • 2 years previous auto liability and PD claims experience A MUST!
  • Non-Standard Auto Claims experience a plus, not required
  • Minimum 5 years experience in auto liability and PD claims for Hybrid consideration.
  • Excellent analytical, organizational, interpersonal and communication (verbal, written, phone) skills
  • General working knowledge of policies, file procedures, state rules and regulations
  • Ability to pass written examinations where required by state statutes to become a licensed Claims Adjuster

Preferred:

  • College degree
  • Prior auto claims experience
  • Ability to use on-line claims system
  • Bi-lingual a plus!

First Chicago Insurance Company provides a competitive benefits package to all full- time employees. Following are some of the perks First Chicago employees receive:

  • Competitive Salaries
  • Commitment to your Training & Development
  • Medical and Dental and Vision Reimbursement
  • Short Term Disability/Long Term Disability
  • Life Insurance
  • Flexible Spending Account
  • Telemedicine Benefit
  • 401k with a generous company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Wellness Program
  • Fun company sponsored events
  • And so much more!

Estimated Compensation Range: $41,600/year-$75,000/year*

*Published ranges are estimates. Offered compensation will be based on experience, skills, education, certifications, and geographic location. In addition, starting salary may vary by position depending on whether the position is in-office, hybrid or remote.


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