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Remote Claims Representative Jobs in Jackson, MS

Surety Claim Specialist

Ridgeland, MS · On-site +1

$102K - $157K/yr

... represent Surety's interests with adverse parties and proactively respond to the most complex ... Investigates the most complex claims including initial investigation, analysis, settlement, and ...

... day-to-day client representatives. * Guide your team members in addressing a client's risk ... Bachelor's degree with minimum 1+ years client service and/or claims management experience OR- High ...

Remote Claims Representative information

See Jackson, MS salary details

$10

$21

$36

How much do remote claims representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote claims representative in Jackson, MS is $21.02, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $23.89 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote claims representative?

To thrive as a Remote Claims Representative, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies and claim processes, often supported by a relevant associate's or bachelor's degree. Familiarity with claims management software, CRM systems, and occasionally industry certifications like AIC (Associate in Claims) is highly beneficial. Excellent communication, problem-solving skills, and the ability to work independently are important soft skills for success in this remote role. These competencies ensure accurate evaluation and efficient resolution of claims while maintaining high customer satisfaction and adherence to regulatory standards.

What is a remote claims representative?

A Remote Claims Representative is responsible for reviewing, processing, and resolving insurance claims while working from a remote location. They assess claim details, verify coverage, and communicate with policyholders, medical providers, or other relevant parties to ensure accurate and timely claim settlements. Strong analytical skills, attention to detail, and knowledge of insurance policies are essential for this role. The job often involves using digital tools to document claims and provide customer support.

What are some common challenges faced by remote claims representatives, and how can they be managed?

Remote Claims Representatives often encounter challenges such as managing high caseloads, communicating complex decisions effectively with clients, and staying organized without direct in-person supervision. Successfully navigating these challenges typically involves developing strong time management, self-motivation, and clear digital communication skills. Many companies provide robust training, digital collaboration tools, and regular virtual meetings to support remote staff and maintain team cohesion. Proactively seeking feedback and utilizing available resources can help you stay on track and excel in this dynamic remote environment.

What are the most commonly searched types of Claims Representative jobs in Jackson, MS? The most popular types of Claims Representative jobs in Jackson, MS are:
What are popular job titles related to Remote Claims Representative jobs in Jackson, MS? For Remote Claims Representative jobs in Jackson, MS, the most frequently searched job titles are:
What job categories do people searching Remote Claims Representative jobs in Jackson, MS look for? The top searched job categories for Remote Claims Representative jobs in Jackson, MS are:
What cities near Jackson, MS are hiring for Remote Claims Representative jobs? Cities near Jackson, MS with the most Remote Claims Representative job openings:
Infographic showing various Remote Claims Representative job openings in Jackson, MS as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 72% Physical, 1% Hybrid, and 27% Remote job distribution, with an average salary of $43,728 per year, or $21 per hour.

Surety Claim Specialist

FCCI Insurance Group

Ridgeland, MS • On-site, Remote

$102K - $157K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

FCCI Insurance Group is a trusted provider of comprehensive property & casualty coverage in 20 states. We are a successful and growing organization built on the strength of our guiding principles. Doing the right thing and putting people first is the foundation for how we do business. FCCI has a reputation for excellence in products, services and employees – and it’s a great place to work!

The Surety Claim Specialist will independently conduct due diligence, evaluate exposure, and represent Surety's interests with adverse parties and proactively respond to the most complex demands against contract and commercial surety bonds.  

Key responsibilities include:

  • Investigates the most complex claims including initial investigation, analysis, settlement, and when applicable, denial of a claim submission from a multi-state jurisdiction within authority limits, time standards and company best practices.
  • Actively solicits facts from all stakeholders, analyze bond forms and construction contracts, reviews applicable statutes, and analyzes claim submissions involving commercial and contract surety bonds. Interprets coverage, setting reserves, and when appropriate tender of settlement. Employ direct, hands-on strategies to mitigate loss, with an early focus on indemnity issues and recovery.
  • Responds urgently to performance bond related demands that require sudden travel to claim site.
  • Retains and seeks advice of outside counsel or consultants to supplement investigation before responding to a demand against a bond, as needed.
  • Responsible for comprehensive reporting on the status of claims to all stakeholders. This includes the preparation and presentation of reports and summaries to claims management staff as well as FCCI agents and reinsurer.
  • Consults with underwriting staff on potential new and existing accounts related to bond forms, contract requirements, indemnity and collateral agreements.
  • Serves as a resource and/or mentor for others within the surety and claims unit.
  • Secures a visibility with the regions through visits to the office and educational presentations.

This position can be located at our corporate office in Sarasota, FL or one of our regional offices or remote within our territory.

In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:

  • Flexible Work Environment
  • Paid Family Leave
  • Competitive PTO & Holidays
  • Recognition & Bonus Programs
  • Medical, Vision, Dental & Life Insurance
  • Employee Referral Bonus
  • Paid Volunteer Time
  • 401(k) Match & Profit-Sharing

The salary range for this position is $102,357-$157,629 annually. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities. 

We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Please apply via our website at www.fcci-group.com.     

Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)