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Remote Claims Processor Jobs in Surprise, AZ (NOW HIRING)

Swift Transportation

Claims Examiner 4

Phoenix, AZ · On-site +1

$75K - $94K/yr

This position can be remote, in select locations, based on business needs Who We Are: Swift ... Responsible for following claims department processes and procedures (diary/reserving/coding ...

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How much do remote claims processor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for remote claims processor in Surprise, AZ is $18.58, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.05 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

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What job categories do people searching Remote Claims Processor jobs in Surprise, AZ look for?

The top searched job categories for Remote Claims Processor jobs in Surprise, AZ are:

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Cities near Surprise, AZ with the most Remote Claims Processor job openings:

Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Surprise, AZ as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $38,651 per year, or $18.6 per hour.

Claims Examiner 4

Swift Transportation

Phoenix, AZ • On-site, Remote

$75K - $94K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 7 days ago

Key responsibilities

  • Manage bodily injury claim files, including investigation, evaluation, and settlement of assigned claims.

  • Lead and coordinate external parties such as attorneys, investigators, and vendors to facilitate claim settlements.

  • Prepare for and advocate at depositions, trials, and mediations related to claims.

Swift Transportation rating

7.2

Company rating: 7.2 out of 10

Based on 96 frontline employees who took The Breakroom Quiz

185th of 366 rated logistics

Job description

Compensation:$75,000 - $94,000 Annual, depending on experience.

This position can be remote, in select locations, based on business needs

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.


Job Responsibilities: What you will do
The management of bodily injury claim files, both with and without attorney representation, including investigation, evaluation, and settlement of assigned claims. This position will handle DOT claims, pre-suit bodily injury claims, and lawsuits serving as a technical resource to team members for complex claim matters. Incumbents have up to $100,000 reserve authority; $75,000 settlement authority and $50,000 payment authority.

  • Responsible for the investigation, liability determination, negotiation, financial analysis and settlement of claims.
  • Lead and direct external parties (attorneys, investigators, vendors) when necessary to bring about the successful settlement of claims.
  • Communicate with internal/external parties (insurance Companies/plaintiff/attorney/adjusters/witness/law enforcement, etc.) to bring about the successful settlement of claims.
  • Prepare for and advocate at depositions, trials and mediations for the Company.
  • Collaborate regularly with defense counsel to strategize and formulate plans for defense.
  • Responsible for following claims department processes and procedures (diary/reserving/coding /contact) in an effort to bring about the appropriate settlement of claims.
  • Proactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2092
Qualifications: What you need to bring

  • 5+ years' complex claims experience required.
  • Claims experience in transportation industry required.
  • Must possess excellent investigative skills with the ability to achieve optimal conflict resolutions.
  • Must possess excellent negotiation skills and be able to appropriately influence and persuade others.
  • Must be able to analyze complex situations.
  • Must possess excellent fact finding skills with ability to gather detailed information.
  • Must be able to effectively manage multiple demands.
  • Must be able to work independently or in a team environment.
  • Bachelors' degree in related field or equivalent combination of education and experience required.
  • Maintain state licensing where required.
  • Successful completion of claims certification schools/classes such as AIC, AEI, ARM, CPCU preferred.

What we offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.


The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

CS123

Employment Type: FULL-FULL TIME

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