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Remote Claims Processor Jobs in Orem, UT (NOW HIRING)

Beddy's

Customer Service Specialist

South Jordan, UT · On-site +1

$17/hr

Manage shipping protection claims, chargebacks, and order-related concerns * Resolve issues related ... Stay informed on product updates, processes, and team communication * Be adaptable and willing to ...

New

micro1 AI

Medical Billing Specialist

Provo, UT · Remote

$50 - $80/hr

Remote micro1 is engaging Medical Writers / Clinical Document Authors to participate in a customer ... Trace narrative claims to source records--tables, figures, listings, and protocols--to verify that ...

Pivotal Health

Technical Accounting Manager

Lehi, UT · Remote

$170K - $190K/yr

While processes like IDR (Independent Dispute Resolution) were designed to promote fairness, the ... We help providers efficiently dispute underpaid claims, reduce administrative burden, and recover ...

Lantern

Strategy Analyst

Orem, UT · Remote

... process. Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

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All JobsClaims Processor JobsRemote Claims Processor JobsRemote Claims Processor Jobs in Orem, UT

Remote Claims Processor information

See Orem, UT salary details

$10

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$22

How much do remote claims processor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote claims processor in Orem, UT is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.98 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Orem, UT? For Remote Claims Processor jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Orem, UT look for? The top searched job categories for Remote Claims Processor jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Claims Processor jobs? Cities near Orem, UT with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Orem, UT as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,656 per year, or $16.7 per hour.

Customer Service Specialist

Beddy's

South Jordan, UT • On-site, Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

CUSTOMER SERVICE SPECIALIST (CSS)


BEDDY'S IS PROUD TO PROVIDE A WORK ENVIRONMENT FOCUSED ON BEING FUN, FAIR, AND FLEXIBLE. OUR EMPLOYEES TAKE CARE OF ONE ANOTHER AND WORK AS A TEAM IN VARIOUS ROLES AS NEEDED.

Hours


Full-Time:

  • 40 hours per week
  • Standard schedule is 8 hours per day in-office
  • Some evening availability may be required


Location

Beddy's offices; 5491 Hammerfest Dr. #201 South Jordan, UT 84009. Must live in Utah and be able to work in our South Jordan office Monday - Thursday.


Pay

$17.00 per hour


DESCRIPTION

Customer Service Specialists support our customers across multiple communication channels while helping maintain a consistent, thoughtful experience that reflects the Beddy's brand.


This role focuses on clear communication, problem-solving, and strong attention to detail. Team members are expected to manage their time well, stay up to date on products and policies, and contribute to both daily support and ongoing team needs.


All Customer Service Specialists share the same core responsibilities. In addition, each team member is assigned an area of focus to support team coverage and business needs. These assignments do not change the role or level of the position and may shift over time.


RESPONSIBILITIES

  • Proficient in customer service platforms (Gorgias or similar) with a focus on email and chat
  • Understand and apply company policies as they relate to customer interactions
  • Provide a positive, solutions-focused support experience for customers
  • Communicate clearly and professionally across all channels
  • Collaborate with team members and leadership to ensure consistency
  • Maintain a strong understanding of products, services, and current initiatives
  • Accurately document customer interactions, feedback, and relevant details
  • Identify trends, recurring issues, and opportunities to improve the customer experience
  • Manage time effectively and prioritize tasks to meet response expectations
  • Assist with coverage during high-volume periods or team absences
  • Participate in team meetings and ongoing training
  • Complete additional assignments and projects as directed


ASSIGNED AREAS OF FOCUS

(Designated by Manager; all CSS team members support across channels as needed)

Email & Chat

  • Support the majority of customer inquiries through email and chat
  • Ensure timely, accurate responses and clear resolution paths
  • Handle questions, concerns, and order support with attention to detail
  • Maintain organized and thorough documentation within the platform
  • Monitor and respond to customer reviews as assigned

Social Media & Phones

  • Support customer interactions across social platforms and phone channels
  • Engage with customers in a way that reflects brand voice and tone
  • Monitor activity, respond to inquiries, and identify engagement opportunities
  • Provide a consistent and positive experience across public-facing channels
  • Escalate or route conversations as needed

Customer Resolutions & Support

  • Manage shipping protection claims, chargebacks, and order-related concerns
  • Resolve issues related to shipping, missing items, and delivery exceptions
  • Review and respond to customer feedback and reviews as assigned
  • Research and follow through on more complex customer situations
  • Maintain accurate documentation and ensure clear resolution outcomes
  • Identify patterns or recurring issues and share insights with the team
  • Step in to support other channels during high-volume periods or as needed


PERFORMANCE EXPECTATIONS

  • Maintain consistent, timely responses within assigned responsibilities
  • Communicate in a way that reflects Beddy's brand voice and values
  • Demonstrate accuracy in applying policies and documenting interactions
  • Show ownership of assigned work and follow through to completion
  • Stay informed on product updates, processes, and team communication
  • Be adaptable and willing to support shifting team needs
  • Contribute to a positive, collaborative team environment
  • Identify opportunities to improve the customer experience and share feedback


REQUIREMENTS

  • High school diploma or equivalent
  • 1+ year of customer service experience preferred (or equivalent experience)
  • Experience with customer service platforms such as Gorgias or similar tools preferred
  • Familiarity with social media platforms (Instagram, Facebook, TikTok) preferred
  • Basic proficiency in Google Workspace and/or Microsoft Office
  • Strong written and verbal communication skills
  • Ability to self-manage, prioritize, and complete tasks accurately and on time
  • Comfortable working both independently and as part of a team
  • Positive, solutions-oriented approach to customer interactions
  • Reliable internet access for remote work (every Friday)


COMPENSATION AND BENEFITS

  • Health, dental, vision, and life insurance
  • 401(k) with company match, 1 year waiting period
  • Paid time off and paid holidays
  • Employee product discount
  • Schedule: Monday-Thursday in office (South Jordan, UT area), Friday remote.

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