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Remote Claims Processor Jobs in Norfolk, VA (NOW HIRING)

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Remote Claims Processor information

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$11

$18

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How much do remote claims processor jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote claims processor in Norfolk, VA is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $20.00 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs

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For Remote Claims Processor jobs in Norfolk, VA, the most frequently searched job titles are:

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The top searched job categories for Remote Claims Processor jobs in Norfolk, VA are:

What cities near Norfolk, VA are hiring for Remote Claims Processor jobs?

Cities near Norfolk, VA with the most Remote Claims Processor job openings:

Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Norfolk, VA as of August 2026, with employment types broken down into 85% Full Time, 13% Part Time, and 2% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution, with an average salary of $38,570 per year, or $18.5 per hour.

Compassionate Licensed Marriage and Family Therapist for Remote Telehealth at Diamondback Health Cen

Diamondback Health Center

Chesapeake, VA • On-site, Remote

$90K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Position Overview

Diamondback Health Center is seeking a dedicated Licensed Marriage and Family Therapist (LMFT) to join our compassionate team as a full-time remote therapist. This role is ideal for individuals who are passionate about providing high-quality mental health care and are seeking to make a meaningful impact in the lives of individuals and families.

About the Organization

Located in the heart of Chesapeake, Virginia, Diamondback Health Center is committed to improving access to mental health services in our community. We emphasize a culture of autonomy, creativity, compassion, and collaboration. Our dedicated team works tirelessly to fill gaps in mental health care by delivering therapeutic services via telehealth platforms. We value the diversity and unique experiences of our clients, believing that everyone deserves support in overcoming mental health challenges.

Work Environment

This position offers a fully remote work environment, allowing therapists to connect with clients from the comfort of their own homes. We operate Monday through Friday from 9:00 a.m. to 5:00 p.m., providing a structured schedule that promotes work-life balance. Our telehealth facility enables therapists to deliver therapy sessions using secure and user-friendly platforms, ensuring client confidentiality and convenience.

Key Responsibilities
  • Evaluate mental health diagnoses, develop, and implement comprehensive treatment plans tailored to individual client needs.
  • Maintain a caseload of 25-30 clients per week, providing sessions through telehealth and documenting progress in adherence to company policy.
  • Deliver exceptional customer service and collaborate with a team of professionals to address the holistic needs of clients, bridging gaps in mental health care.
  • Innovate therapeutic interventions that inspire and empower clients to achieve their treatment goals.
  • Accurately prepare and submit documentation for each client session, ensuring compliance with all company guidelines and protocols.
  • Coordinate care with case managers, family members, educational staff, and medical professionals as necessary to support client treatment.
Patient Population / Client Focus

The LMFT will work with a diverse client base that includes children, adolescents, couples, and families. Our clients often seek support for a range of issues including trauma, addiction, relationship challenges, and behavioral concerns. The therapist will need to demonstrate empathy and understanding while adapting therapeutic techniques to best support each unique individual and family unit.

Qualifications
  • A Master’s degree in Marriage and Family Therapy or a closely related field is required.
  • Current and valid state license as a Licensed Marriage and Family Therapist (LMFT) is essential.
  • Strong written and verbal communication skills are crucial for effective client interaction and documentation.
  • Ability to establish and maintain appropriate professional boundaries with patients is vital to this role.
  • Comfortable working with a diverse population and fostering an inclusive therapeutic environment.
  • A successful background check is required before employment.
Preferred Experience
  • Previous experience providing therapy to children, adolescents, couples, and families is highly desirable.
  • Proficiency with mental health documentation such as diagnostic assessments (DAs), treatment plans, and clinical case notes is required.
  • Familiarity with community resources and financial processes involved in mental health care can enhance client support.
Compensation and Benefits
  • Competitive annual salary ranging from $90,000 to $110,000, commensurate with qualifications and experience.
  • A customizable compensation plan, wellness programs, and opportunities for professional development are provided.
  • Enjoy autonomy in managing your own schedule, giving you the flexibility to choose client preferences.
  • In addition to base pay, receive commissions on claims processed.
  • Paid supervision, case consultation, and allocation for documentation tasks ensure you’re well-supported.
  • Benefit from an unlimited time-off policy to support your well-being, encompassing holidays, sick days, and vacation time.
  • Comprehensive medical insurance and 401(k) options are available to promote health and financial security.
  • Reimbursement for clinical license renewal supports your professional goals.
Career Growth Opportunities

At Diamondback Health Center, we are committed to fostering the professional growth of our therapists. This role offers opportunities for advancement through ongoing training, peer support, and community engagement initiatives. As we expand our services, the potential for leadership roles and specialized therapeutic training will also be available for passionate and dedicated individuals.

Why Join Our Team

Joining Diamondback Health Center means becoming part of a dynamic and innovative team that is genuinely invested in making a difference. We celebrate creativity and encourage a sense of humor in our work environment. If you have a compassionate heart and a desire to empower others on their mental health journeys, our tight-knit, supportive team is the perfect fit for you.

Application Information

If you are ready to make a difference and join a team dedicated to improving mental health care access for all, we encourage you to apply immediately with your resume. Take this opportunity to embark on a fulfilling career path with Diamondback Health Center, where your skills and passion will be valued.

Apply