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Remote Claims Processor Jobs in Lexington, KY (NOW HIRING)

Liability Specialist

Lexington, KY · Remote

$63K - $100K/yr

Casualty Claims Division Department of Position: Home & Auto Liability Dept Work from: Home in ... This is a remote, work from home position in Kentucky. * The ideal candidate should live close to ...

... process. Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

... process. Job Overview The Strategy Analyst / Associate is a high-visibility, hands-on, and dynamic ... This is a remote-first role with occasional (~1x month) travel. Responsibilities and Duties:

Remote Claims Processor information

See Lexington, KY salary details

$10

$16

$22

How much do remote claims processor jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for remote claims processor in Lexington, KY is $16.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.74 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

What are popular job titles related to Remote Claims Processor jobs in Lexington, KY? For Remote Claims Processor jobs in Lexington, KY, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Lexington, KY look for? The top searched job categories for Remote Claims Processor jobs in Lexington, KY are:
What cities near Lexington, KY are hiring for Remote Claims Processor jobs? Cities near Lexington, KY with the most Remote Claims Processor job openings:
Infographic showing various Remote Claims Processor job openings in Lexington, KY as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $34,237 per year, or $16.5 per hour.

Liability Specialist

Erie Insurance

Lexington, KY • Remote

$63K - $100K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


Erie Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

70th of 301 rated insurance


Job description

Division or Field Office:

Casualty Claims Division

Department of Position: Home & Auto Liability Dept 

Work from:

Home in Kentucky Salary Range:

$63,130.00 - $100,843.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims.

*This role is being reposted, if you have previously applied, you DO NOT need to reapply.

  • This is a remote, work from home position in Kentucky.
  • The ideal candidate should live close to the Kentucky Branch office; however, the hiring manager will consider candidates from the West Region.
Duties and Responsibilities
  • Conducts investigations, evaluate and make recommendations regarding coverage and liability.
  • Handles claims involving complex liability, damages or coverages. 
  • Negotiates with all parties, or their representatives, within designated authority.
  • Documents the file and submits reports. 
  • Identifies subrogation opportunities and initiates appropriate action.
  • Completes required training.
  • The position requires the incumbent to provide support for property claims during periods of heavy volume.
  • Trains and mentors.
  • Travel for training may be required.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Customer Focus
  • Cultivates Innovation
  • Optimizes Work Processes (IC)
  • Instills Trust
  • Ensures Accountability
  • Job-Specific Knowledge
  • Decision Quality
Qualifications

Minimum Educational and Experience Requirements 

  • High school diploma or GED required; 
  • Associates or bachelor's degree preferred. 


Additional Experience 

  • Five years casualty claims adjusting experience or equivalent experience in the medical or legal field required.
  • Broad knowledge and expertise in the areas of liability coverages, laws and injuries required.
  • Position requires incumbents to provide support for property claims during periods of heavy volume.
  • Travel for training may be required.


Designations and/or Licenses 

  • Valid driver's license required. 
  • Completion of Associate in Claims (AIC) program preferred.
Physical Requirements
  • Lifting/Moving 0-20 lbs; Occasional (<20%)
  • Lifting/Moving 20-50 lbs; Occasional (<20%)
  • Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
  • Climbing/accessing heights; Rarely
  • Driving; Occasional (<20%)
  • Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

What Erie Insurance Group employees say

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