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Remote Claims Processor Jobs in Henderson, NC (NOW HIRING)

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Remote Claims Processor information

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$11

$17

$24

How much do remote claims processor jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for remote claims processor in Henderson, NC is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $19.38 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs

What are popular job titles related to Remote Claims Processor jobs in Henderson, NC?

For Remote Claims Processor jobs in Henderson, NC, the most frequently searched job titles are:

What job categories do people searching Remote Claims Processor jobs in Henderson, NC look for?

The top searched job categories for Remote Claims Processor jobs in Henderson, NC are:

What cities near Henderson, NC are hiring for Remote Claims Processor jobs?

Cities near Henderson, NC with the most Remote Claims Processor job openings:

Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Henderson, NC as of August 2026, with employment types broken down into 1% Internship, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 81% Physical, 5% Hybrid, and 14% Remote job distribution, with an average salary of $37,326 per year, or $17.9 per hour.

Insurance Account Resolution Specialist - Digitech - Remote

Sarnova HC, LLC

Boydton, VA • On-site, Remote

$13.75 - $19.25/hr

Full-time

Retirement

Re-posted 4 days ago

Sarnova rating

8.2

Company rating: 8.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

Job description

The Sarnova Family of companies includes Digitech Computer, Bound Tree Medical, Tri-anim Health Services and Cardio Partners.
Digitech is a leading provider of advanced billing and technology services to the EMS transport industry. Since its founding in 1984, Digitech has refined its software platform to create a cloud-based billing and business intelligence solution that monitors and automates the entire EMS revenue lifecycle. Digitech leverages its proprietary technology to offer fully outsourced services that maximize collections, protect compliance, and deliver results for clients.
Summary:
Digitech is seeking a highly motivated and detail-oriented Insurance Account Resolution Specialist to manage and resolve insurance claims after submission to commercial insurance carriers. This role is responsible for ensuring timely, accurate, and compliant claim resolution by reviewing pending, denied, or incorrectly paid claims and following through until payment is secured. Success in this role requires strong analytical skills, excellent follow-through, and the ability to manage a high-volume workload in a fast-paced environment.
This is a remote, work-from-home position, operating Monday through Friday during standard business hours, aligned with the team's 8:00am-4:30pm Eastern Time schedule.
Essential Duties and Responsibilities:
  • Research and resolve outstanding insurance claims, including those that are pending, unable to be released, denied, or paid incorrectly by commercial insurance carriers
  • Investigate claims placed on hold, identifying root causes, correcting errors, and executing needed follow-up actions to release claims for processing
  • Analyze insurance denials, determining denial reasons, assessing validity, and completing the appropriate resolution steps such as appeals, corrections, or resubmissions
  • Communicate directly with insurance carriers via outbound calls to obtain claim status, clarify discrepancies, and secure detailed explanations for pending or denied claims
  • Prepare and submit additional documentation requested by insurance carriers to support claim adjudication and ensure accurate processing
  • Draft and submit appeals when necessary, ensuring they are supported by proper documentation, regulatory guidelines, and payer-specific requirements
  • Process and manage incoming correspondence, including mail, emails, EOBs, requests for information, and any necessary refunds
  • Maintain accurate, detailed notes in billing systems for all follow-up activities, findings, and next steps
  • Identify trends or recurring issues, escalating concerns to supervisors or appropriate internal teams to support process improvement
  • Meet daily productivity and accuracy expectations, contributing to a high-performing team environment
  • Additional job duties as assigned

Skills/Experience Required:
  • Education: High School Diploma or equivalent required
  • Strong computer skills, including working knowledge of MS Outlook, Word, and Excel
  • Ability to type 40 WPM with accuracy
  • Proven ability to handle high-volume workloads, prioritize effectively, and meet tight deadlines
  • Experience in a structured environment where call monitoring, performance metrics, or productivity scoring are used is helpful
  • Strong verbal communication skills with the ability to remain calm, professional, and effective during phone interactions with insurance carriers
  • Excellent written communication skills for crafting clear, accurate documentation and correspondence
  • Exceptional attention to detail and accuracy in reviewing claims, identifying discrepancies, and documenting findings
  • Highly organized, self-paced, and capable of managing work independently in a remote environment
  • Dependable, punctual, and accountable, with a willingness to ask questions and seek clarification when needed
  • Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment

Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EO/M/F/Veterans/Disabled.
Our mission is to be the best partner for those who save and improve patients' lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
#digitech

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