Remote Claims Processor Jobs in Fort Atkinson, WI

Introduction
Join an organization that strives to exceed customer expectations by delivering efficient, high-quality state government services. The Department of Administration (DOA) provides direct services to state agency stakeholders and designs and leads initiatives to make government more innovative and cost-effective. Working at DOA offers you the opportunity to make an impact on the quality of life in Wisconsin.
The Division of Enterprise Operations (DEO) administers enterprise policies governing procurement, risk management, and continuity of operations planning; provides services to DOA and other agencies in the areas of financial management, procurement, risk management, continuity of operations planning, and the State Prosecutors Program; and facilitates opportunities for diverse businesses to sell goods and services to state agencies.
As the flagship agency of the State of Wisconsin, our core values at Department of Administration are Adaptability, Collaboration, Stewardship, Equity, Service Excellence, and Integrity. Our values make it possible for us to fulfill our mission, with a set of shared principles and practices, and form the bedrock of how we operate, interact, and are seen by colleagues, partners, and other agencies.
This position is headquartered at the Department of Administration State Office Building, 101 E Wilson Street, Madison, WI.
Position Summary
Under the general direction of the Director of the Bureau of State Risk Management in the Department of Administration, this position provides management and direction for the state's Self-Funded Liability and Property Programs as defined in sections 16.865 and 20.865 (1), (f) and (fm) of the statutes. This includes establishing policies and guidelines for all state agencies to ensure that the basic objective of risk management, preserving state assets and minimizing losses to all state agencies at the least possible cost to the state, is met. Programs under the purview of this position include managing the state's major liability claims and coordinating for legal representation of litigated claims. This position also manages the state's major property claims and coordinates investigations of these claims. The Property and Liability Manager manages the planning, development, and implementation of the state's property and liability loss prevention and control programs.
The Property and Liability Manager assists in negotiating for the purchase of excess commercial property and liability loss prevention and control programs and excess commercial property and liability insurance. The position also assists in developing and preparing "Requests for Proposals" for the State's Broker of Record for placement of the State's excess insurance as needed. The Property and Liability Manager is responsible for managing the development of assessments (referred to as premiums) to be charged all state agencies for the self-funded Liability and Property Programs. Premiums for FY26 Property and Liability programs totaled approximately $32.25 million.
The Liability and Property Programs provide protection for approximately 75,000 employees and nearly $43 billion in property values respectively. The person in this position must possess a thorough knowledge of the technical aspects of property/liability issues. The work in this position is performed with a high degree of independence subject to administrative review by the Director of the Bureau of State Risk Management and top agency management. This position may assume the responsibilities of the Bureau Director for the Property and Liability Programs in his/her absence. This position serves as the Supervisor for staff performing property and liability claims adjusting services.
For more information, please view the complete position description .
Salary Information

• This classification (Risk Management Manager) is assigned to pay schedule/range 81-02. Starting salary will be between $44.86 per hour and $54.48 per hour ($93,308.80 and $113,318.40 annually) depending on qualifications, plus excellent benefits .
• A 2-year Career Executive trial period may be required.
• Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details
Due to the nature of the position, DOA will conduct background checks on applicants prior to selection. DOA does not sponsor work visas and is not an eligible OPT (Optional Practical Training) employer for F-1 international students. All persons hired will be required to verify identity and eligibility to work in the United States, and to complete the required employment eligibility form.
This position is located at the Department of Administration State Office Building, 101 East Wilson Street, Madison, WI. DOA offers hybrid remote/office work This topic can be discussed in more detail during the interview process. The selected employee must report to DOA on average once a week and on short notice as operational needs require. For positions that do allow remote work flexibility, although residency in the State of Wisconsin is not required for permanent positions, it is not anticipated that working outside of Wisconsin or bordering cities will be allowed.
Qualifications
It is critically important that your application materials clearly describe your experience related to the stated job qualifications.
Qualified applicants will have each of the following:

• Experience in property and liability claims management
• Experience developing and administering risk management and insurance program policy and procedure
• Experience with loss control and prevention activities
• Formal leadership experience (e.g. interviewing, hiring, assigning/reviewing work, conducting performance evaluations, etc. )
• Experience using a Risk Management Information System (RMIS i.e. claims database.

Well-qualified applicants will also have at least 2 of the following:

• Experience managing or administering property and liability programs
• Experience preparing request for proposals (RFP's) and/or reviewing vendor and service provider contracts
• Experience working with insurance brokers, agents, or carriers for insurance marketing and placement of coverage policies .
• Professional designation, such as Associate in Risk Management (ARM), Associate in Claims (AIC), Charted Property Casualty Underwriter (CPCU), or similar

How To Apply
The steps to apply online are quick and easy! Follow the steps outlined in the application process and submit your application. Be advised that there will be no opportunity to change your application materials once you have clicked "Submit. Please visit the Frequently Asked Questions section for general wisc.jobs user information and technical assistance.
Your letter of qualifications and resume are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. Please review instructions on developing your resume and letter of qualifications . Your cover letter is limited to a maximum of two (2) typed pages, single-spaced, no smaller than 10-point font, with 1-inch margins. Resumes should be limited to no more than two (2) pages (no format requirements). Pages more than the specified limits may not be evaluated. References are not necessary at this stage of the process.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
Note: Current Career Executives or those with reinstatement eligibility to Career Executive status should complete the application process to apply.
The State of Wisconsin is committed to providing opportunities to all applicants from all backgrounds. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Any applicants and employees with a disability may request reasonable accommodations.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page for application instructions to be considered for the Veterans Non-Competitive Appointment (VNCA) program.
Questions can be directed to Pilar Blomquist at pilare.blomquist@wisconsin.gov
Deadline to Apply
Applicant materials are due by 11:59pm on Wednesday, August 12, 2026.