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Remote Claims Processor Jobs in Dothan, AL (NOW HIRING)

First Acceptance Corporation

PIP Adjuster

Marianna, FL · On-site +1

$44K - $58K/yr

Identifies involved parties eligible for coverage; analyzes medical bill(s), lost wages, and/or other expense claims submitted for payment using a consistent and thorough review process. * Follows-up ...

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How much do remote claims processor jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote claims processor in Dothan, AL is $17.42, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $18.80 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Dothan, AL? For Remote Claims Processor jobs in Dothan, AL, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Dothan, AL look for? The top searched job categories for Remote Claims Processor jobs in Dothan, AL are:
What cities near Dothan, AL are hiring for Remote Claims Processor jobs? Cities near Dothan, AL with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Dothan, AL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $36,239 per year, or $17.4 per hour.

Claims PIP Manager

First Acceptance Corporation

Marianna, FL • On-site, Remote

Full-time

Posted 25 days ago

Job description

RESPONSIBILITIES
  • Directly supervises a team of PIP and/or PIP Demand Adjusters ensuring losses are handled in a professional and prompt manner and that specified goals are met.
  • Provides direction to PIP team on all aspects of claims handling and claims supervision.
  • Reviews and evaluates the file-handling process to meet company and statutory guidelines.
  • Coordinates the investigation process with other units and outside vendors as required.
  • Identifies potential for subrogation and refers claims to the subrogation group as appropriate.
  • Identifies potential fraud and makes referrals to the special investigation unit (SIU) as appropriate.
  • Reviews coverage based on the policy and jurisdiction.
  • Receives, approves, or denies medical payments.
  • Documents activity on claim files.
  • Mentors and coaches team members to develop skills, increase job knowledge and achieve stated performance objectives.
  • Updates the PIP Director on trends and unusual claim activity.
  • Ensures consistent delivery of services that meets or exceeds customer expectations and complies with regulatory and company standards.
  • Responsible for team performance management and evaluations.
  • Performs other related duties as assigned.

JOB REQUIREMENTS
  • A 2-year degree or higher related to the insurance field is highly desirable; high school diploma or equivalency required.
  • A minimum of 5 years of experience handling Florida PIP claims including responding to pre-suit demands.
  • Minimum of 2 years of leadership experience within the auto insurance claims industry preferred.
  • Thorough knowledge of claims investigation techniques, as well as medical and legal aspects of claims.
  • Knowledge of the No-Fault auto insurance policy and Florida No-Fault Statute.
  • A solid understanding of the claims policies and procedures in resolving pre-suit PIP demands.
  • Strategic-minded, and deeply committed to employee development and morale within a high-performance environment.
  • Medical terminology, medical coding and ICD9/10 experience preferred.
  • Ability to read, analyze, comprehend, and disseminate information from medical documents.
  • Ability to effectively perform in a fast-paced environment while managing multiple priorities simultaneously with a high degree of detail.
  • Ability to deal with dynamic situations, to be able to modify plans, actions, and decisions in light of changing situations and circumstances.
  • Exceptional customer service and teamwork philosophy. Excellent verbal & written communication skills.
  • Above average computer skills with various industry software knowledge a plus; ability to use Microsoft Office Suite products.
  • Must currently hold or have the ability to secure and maintain Florida adjuster license(s) within 60 days of employment.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do manual tasks, which may include the use of hands to finger and handle controls. Tasks may also require the ability to talk or hear. The employee will frequently sit, bend, and reach with hands and arms and is occasionally required to stand and walk. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. Other abilities include possessing the capacity to learn, concentrate, think, and read. Oftentimes the employee will be communicating and interacting with others while working.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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