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Remote Claims Processor Jobs in Opelika, AL (NOW HIRING)

Aflac

Workplace Accommodation Spec

Columbus, GA · On-site +1

$65K - $85K/yr

If the role is remote, there may be occasions that you are requested to come to the office based on ... claims and concepts related to workplace accommodation administration. • Public Speaking ...

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Remote Claims Processor information

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$11

$17

$24

How much do remote claims processor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote claims processor in Opelika, AL is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.99 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

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Cities near Opelika, AL with the most Remote Claims Processor job openings:

Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Opelika, AL as of August 2026, with employment types broken down into 1% Internship, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 82% Physical, 5% Hybrid, and 13% Remote job distribution, with an average salary of $36,599 per year, or $17.6 per hour.

National Complex Claims Leader

Marsh McLennan

Columbus, GA • Remote

Full-time

Medical, Retirement

Posted 4 days ago

Job description

Company:Marsh McLennan AgencyDescription:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as our National Complex Claims Leader at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

Reporting to the SVP, National Claims Director, you will serve as a senior resource and technical authority on complex and high-exposure claims, bringing deep expertise, strategic judgment, and a national perspective to drive resolution on complex, high-stakes commercial P&C claim situations across the organization. In this capacity, you will build and maintain strong relationships with national and regional leadership, industry vertical leaders, and Marsh Risk, ensuring MMA clients receive best-in-class advocacy at every level. You will actively participate in the national Claims COE, contributing to the standards, tools, and practices that elevate claims performance.

Additional responsibilities will include:

  • Develop and implement enterprise-wide protocols for the identification, escalation, and resolution of complex claims; track outcomes and surface trends.

  • Develop and manage a robust claims data tracking system to identify emerging challenges and inform proactive strategy.

  • Negotiate carrier claim handling guidelines and escalation procedures with insurers and wholesalers.

  • Build and maintain strong relationships across MMA, Marsh Risk/Marsh Claims Advocacy, wholesalers, and insurer claim executives to drive collaboration and client outcomes.

  • Provide E&O expertise and guidance, partnering closely with the MMA Legal team to investigate and advocate on claims with potential E&O exposure.

  • Support new business and renewal opportunities by presenting MMA's claims advocacy capabilities as a competitive differentiator.

  • Partner with regional teams to support client retention through expert navigation of complex and challenging claim situations.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

  • 10+ years of P&C insurance experience with a strong focus on claims, coverage, and/or litigation.

  • Bachelor's degree required; JD strongly preferred; other advanced credentials or designations a plus.

  • Deep expertise in coverage analysis and claims advocacy across multi-line, high-severity commercial P&C claims with significant financial and reputational exposure.

  • Proven track record advocating on complex and disputed claims, including direct carrier negotiations and dispute resolution.

  • Exceptional negotiation, communication, and stakeholder management skills - able to include outcomes across clients, carriers, counsel, and internal teams.

  • Strong analytical, project management, and organizational skills; self-motivated with sharp attention to detail.

  • Active P&C license or willingness to obtain, as required.

  • Previous experience with Origami preferred.

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Remote work, but some travel is required

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

  • Instagram

  • Facebook

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  • LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

#MMABI

#MMAretirement

#MMAEHB

#MMAPCS

#LI-REMOTE

The applicable base salary range for this role is $93,700 to $174,800.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:September 12, 2026

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