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Remote Claims Processor Jobs in Chandler, AZ (NOW HIRING)

Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they ... Unless approved for full remote work, employees must spend at least 50% of their time in-office.

New

Patient SupportMedicalBillingRepresentative Contract Remote Role - Location (Open to Remote US) At ... Evaluate claims against program-specific business rules todetermineapproval or rejection.

Risk Claims Manager

Phoenix, AZ · Remote

$85K - $95K/yr

This position has the potential to be remote. ESSENTIAL JOB DUTIES * Personally investigate and ... Knowledge of statistical process control desirable.

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintain accurate, thorough, and current claim file documentation throughout the claims process.

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintain accurate, thorough, and current claim file documentation throughout the claims process.

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Maintain accurate, thorough, and current claim file documentation throughout the claims process.

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Remote Claims Processor information

See Chandler, AZ salary details

$11

$18

$26

How much do remote claims processor jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote claims processor in Chandler, AZ is $18.88, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.38 per hour, depending on experience, location, and employer.

What does a remote claims processor do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a remote claims processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a remote claims processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What are some common challenges faced by remote claims processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

What are popular job titles related to Remote Claims Processor jobs in Chandler, AZ?

For Remote Claims Processor jobs in Chandler, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Claims Processor jobs in Chandler, AZ look for?

The top searched job categories for Remote Claims Processor jobs in Chandler, AZ are:

What cities near Chandler, AZ are hiring for Remote Claims Processor jobs?

Cities near Chandler, AZ with the most Remote Claims Processor job openings:

Infographic showing various Remote Claims Processor job openings in Chandler, AZ as of August 2026, with employment types broken down into 1% Internship, 86% Full Time, 11% Part Time, and 2% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution, with an average salary of $39,261 per year, or $18.9 per hour.

Claims Advocate

Uber Technologies, Inc.

Phoenix, AZ • On-site, Remote

Full-time

Retirement

Posted 2 days ago

New


Uber rating

6.7

Company rating: 6.7 out of 10

Based on 116 frontline employees who took The Breakroom Quiz

4th of 9 rated taxi private hire


Job description

About the Role

Uber is a technology company that is changing the way the world thinks about transportation. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities safer, smarter, and more connected.

As a Claims Advocate, you will manage claims related to incidents in the U.S. and Canada involving the Uber platform. Acting as the main liaison between Uber's insurance partners and stakeholders, you will facilitate claim resolutions and educate involved parties on the claims process. This role involves handling phone and chat correspondence, collaborating with Adjusters, and supporting users affected by crashes. Strong communication skills, empathy, ability to think critically, and a solid understanding of Uber's insurance policies are essential for ensuring efficient claims 

We're a 24/7 team supporting customers when they need us most - day or night. Shifts are assigned based on business needs and may include days, evenings, weekends, overnight and holidays. This hybrid role requires 60% on-site attendance at our Phoenix office. 

What You'll Do
  • Real-Time Support: Serve as the primary point of contact for users via inbound and outbound calls to successfully contact and engage with users involved in an auto crash. Demonstrate empathy and compassion, ensuring immediate user needs are met while effectively de-escalating situations when necessary.
  • Customer Advocacy: Handle inbound and outbound calls to educate involved parties on the claims process, ensuring they are well-informed about what to expect and guiding them through the process.
  • Claims Management: Accurately assess insurance exposures and determine applicable coverages by investigating and submitting first notice of loss reports to insurance carriers.
  • Efficiency & Accuracy: Utilize Uber's internal safety, insurance, and compliance tools to access and submit claim information while demonstrating critical thinking.
Basic Qualifications
  • High School Diploma or equivalent.
  • 2+ years of experience in a high-volume customer-facing environment managing complex or sensitive customer issues. 
  • Experience supporting customers or users through complex, sensitive, or high-stress situations while delivering a high-quality service experience
  • Willingness to work holidays, evenings, overnight and weekends.
Preferred Qualifications
  • Experience in customer care, customer success/account management, advocate, or liaison roles supporting users through complex intake processes (e.g., FNOL/incident reporting, escalation management, relationship management).
  • Experience working with a diverse suite of technology platforms, including Google Workspace, JIRA, and familiarity with Apple/Mac hardware
  • Knowledge of U.S. auto claims coverage or insurance basics.
  • Customer empathy - You have a deep understanding of the user experience and the ability to resolve customer support requests in thoughtful and creative ways.
  • Strong written and verbal communication skills - You are an effective communicator and listener, and you're comfortable expressing ideas and opinions to varied audiences.
  • High flexibility - When the only constant is change, you're ready to roll with the punches while remaining customer-centric and driving resolutions.

Ready to Ride?


This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.


You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.


Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.


Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

For Phoenix, AZ-based roles: The base hourly rate range for this role is USD $32.94 per hour - USD $36.54 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.


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