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Remote Claims Processor Jobs in Austin, TX (NOW HIRING)

Allied Tech

Medical Billing Specialist

Austin, TX · Remote

$50K - $62K/yr

Fully remote position * Competitive health, dental, and vision insurance * 401(k) with up to 6% ... Preparing and submitting medical claims based on completed services, documentation, and client ...

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All JobsRemote Claims Processor JobsRemote Claims Processor Jobs in Austin, TX

Remote Claims Processor information

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$11

$18

$26

How much do remote claims processor jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for remote claims processor in Austin, TX is $19.00, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.48 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote Claims Processors, and how can they be addressed?

Remote Claims Processors often encounter challenges such as managing high volumes of claims, maintaining accuracy without in-person supervision, and communicating effectively with team members across different locations. To address these, it's essential to develop strong organizational skills, utilize digital tools for tracking and documentation, and participate actively in virtual team meetings. Proactively seeking feedback and staying updated on policy changes can also enhance efficiency and reduce errors in a remote setting.

What Does a Remote Claims Processor Do?

The job duties of a remote claims processor revolve around working to process insurance claims. You typically work from home or another remote location. Your responsibilities start with assessing the claimant's insurance policy and coverage. You review documents and records related to the claim and decide on approval or denial of the claim. A processor also prepares the paperwork necessary for the insurer to process the case for the client. You also have customer service duties, such as answering patient questions and telling them about the claim status. Processors can work with medical insurance, property insurance, or casualty insurance.

What does a Remote Claims Processor do?

A Remote Claims Processor reviews, evaluates, and processes insurance claims from a remote location, typically working from home. They verify information, assess documentation, and determine the validity of claims for insurance companies or healthcare providers. This role requires attention to detail, knowledge of insurance policies, and the ability to communicate with clients or providers to resolve discrepancies. Remote Claims Processors use specialized software to manage claims efficiently and ensure compliance with industry regulations.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies, often supported by a high school diploma or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent written communication, time management, and problem-solving abilities help you stand out in this role. These skills ensure accurate and efficient claims handling, customer satisfaction, and compliance with regulatory standards in a remote work environment.

What is the difference between Remote Claims Processor vs Remote Claims Examiner?

AspectRemote Claims ProcessorRemote Claims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may require insurance or claims processing certificationsHigh school diploma or equivalent; often requires licensing or certification in insurance claims examination
Work EnvironmentHome-based or remote office; primarily computer and phone workHome-based or remote; involves reviewing and analyzing insurance claims
Industry UsageInsurance, healthcare, government agenciesInsurance companies, healthcare providers, government agencies
Common Search/ComparisonYesYes

Remote Claims Processors and Remote Claims Examiners both work in the insurance industry, often remotely, handling claims. While both roles require similar credentials and work environments, Claims Examiners typically perform more detailed analysis and may require specific licensing. Understanding these differences helps job seekers identify the right position based on their skills and certifications.

More about Remote Claims Processor jobs
What are popular job titles related to Remote Claims Processor jobs in Austin, TX? For Remote Claims Processor jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Claims Processor jobs in Austin, TX look for? The top searched job categories for Remote Claims Processor jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Claims Processor jobs? Cities near Austin, TX with the most Remote Claims Processor job openings:
Remote Claims Processor jobs near you
Infographic showing various Remote Claims Processor job openings in Austin, TX as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,513 per year, or $19 per hour.
VSC Claims Support Agent

VSC Claims Support Agent

iA American Warranty Group, Inc.

Austin, TX • Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Job Description

iA American Warranty Group is seeking a dynamic Claims Support Agent to assist with claims handling.

Your Day to Day

  • Resolve disputes and conflict with inbound caller -taking escalation calls

  • Answering customer service related calls from inbound callers including contract holders, and repair shops.

  • Initiating the claim based on contract holder information being provided.

  • Providing the contract holder with the appropriate direction as to the procedure and the next steps of the claim process, and identifying any questions or concerns from the caller.

  • Research the contract and provide pertinent information for claim eligibility based on contract verbiage, and to ensure that the contract term is valid, and that the concern is a covered component.

  • Transferring claim concerns that go beyond basic customer service handling to the appropriate department in claims, payments, contract administration, or to supervisory staff for handling.

  • Be available in queue and conform to any management directives necessary for KPI conformity.

  • Demonstrate flexibility and display the range of knowledge and willingness for further training to enable the ability for light claim, or even advanced claim queue training and claims handling.

  • Maintain media management of company systems provided, including messaging, email, phone and laptop accessories.

  • Generate work assignments to appropriate employees for customer service and claim related items.

  • Making detailed claim notes in Toro concerning caller situations.

  • Perform callbacks when directed by management.

  • Validate and process customer reimbursement requests.

  • Review online claim submissions for completeness and assign to appropriate adjuster workflow. Reply to submitting users if more information is needed.

  • Review and process claims submitted with no prior review or approval and take appropriate action including communicating with the entity that submitted.

What You Have

  • High School Graduate or equivalency; Associate's Degree or equivalent work experience preferred.

  • At least 6 months of customer service call center experience.

  • Basic Windows PC operations, touch typing.

We Offer

  • Competitive Benefits (Medical, Dental, Vision, Short- and Long-Term Disability, 401K w/ match, PTO, and more!)
  • A Human Approach
  • Career Advancement
  • Professional Development Opportunities

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

#LI-BW

Applicants must be authorized to work for any employer in the U.S. We are unable to support or take over sponsorship of employment visas at this time, including H-1B visas and participation in STEM OPT work authorizations.

CompanyiA American Warranty, L.P.Posting End Date2027-01-01


About us

iA American Warranty LP, American Amicable Group of Companies, iA American Life Insurance Company and Industrial Alliance Portfolio Management LLC are all part of iA Financial Group, one of the largest insurance and wealth management groups in North America. In the last few years, iA American has been thoughtfully built by iA Financial Group through the acquisition of several US based entities. Our suite of products and services includes automotive protection packages, reinsurance options, dealer support, direct-to-consumer products, in-house administration, life insurance, progressive special markets, and more!

iA Financial Group is the fourth largest life and health insurance company in Canada and offers a wide range of products for all stages of life and to meet the needs of clients across its vast sales network. Founded in 1892, iA Financial Group's stability and solidity make it an employer of choice that invests in its employees and their development over the long term. Our CEO Denis Ricard won #1 Insurance CEO in Canada from Glassdoor!

Our Commitment to Diversity and Inclusion

Our differences make us unique, and even stronger. That's why, at iA Financial Group, we are committed to supporting and celebrating diversity. We are continually building a team that is as diverse as the people and communities we serve. By combining our different ways of seeing and experiencing the world, we will always be stronger than the sum of our parts! To learn more click here.

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