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Remote Claims Processing Jobs in Arizona (NOW HIRING)

This role can be in our Scottsdale office or it can be remote for the right candidate. * Manages ... Regular participation in the interviewing process for potential new hire candidates. * Occasional ...

This role can be in our Scottsdale office or it can be remote for the right candidate. * Manages ... Regular participation in the interviewing process for potential new hire candidates. * Occasional ...

New

Claims Casualty Supervisor

Phoenix, AZ ยท On-site +1

$83K - $104K/yr

We provide a knowledgeable Customer Service staff and quick and fair claims service with 24/7 ... Overnight travel is occasionally required to meet with remote staff members in other states and/or ...

Auto Property Damage Claims Adjuster

Phoenix, AZ ยท On-site +1

$49K - $64K/yr

Provide input for continuous development best practices, and process improvements Who you are ... Foster a culture of empathy, transparency, and empowerment in a remote-first environment At Reserv ...

This role can be in our Scottsdale office or it can be remote for the right candidate. * Manages ... Regular participation in the interviewing process for potential new hire candidates. * Occasional ...

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Remote Claims Processing information

See Arizona salary details

$11

$17

$24

How much do remote claims processing jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote claims processing in Arizona is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What are some common challenges faced in remote claims processing roles, and how can they be effectively managed?

Remote claims processing professionals often encounter challenges such as managing high volumes of claims, maintaining clear communication with team members, and ensuring data security while working from home. Effective time management and strong organizational skills are key to handling large workloads efficiently. Regular check-ins with supervisors and using secure, company-approved communication tools can help maintain collaboration and protect sensitive information. Many organizations also provide training and support to help remote processors stay up-to-date with changing regulations and best practices.

What are the key skills and qualifications needed to thrive as a Remote Claims Processor, and why are they important?

To thrive as a Remote Claims Processor, you need a strong understanding of insurance policies, attention to detail, and relevant experience or education in insurance or finance. Familiarity with claims management software, electronic document systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, time management, and problem-solving abilities help you stand out, especially when working independently. These skills ensure accurate, timely claims resolutions and effective collaboration with clients and colleagues in a remote environment.

What is remote claims processing?

Remote claims processing is the evaluation and handling of insurance claims by professionals who work from locations outside of a traditional office, often from home. These processors review claim submissions, verify information, assess coverage, and authorize payments or request additional information. Remote claims processors use secure online systems and communication tools to collaborate with colleagues and clients. This role requires strong attention to detail, confidentiality, and proficiency with digital platforms. Many insurance companies now offer remote claims processing positions to increase flexibility and efficiency.

What is the difference between Remote Claims Processing vs Remote Claims Adjuster?

AspectRemote Claims ProcessingRemote Claims Adjuster
CredentialsTypically requires insurance or claims processing certificationsRequires insurance licenses and adjuster certifications
Work EnvironmentHome-based, administrative settingHome-based or field, investigative and evaluative tasks
Industry UsageInsurance companies, third-party administratorsInsurance companies, public adjusting firms
Job FocusProcessing claims, data entry, customer serviceInvestigating claims, assessing damages, settlement negotiations

Remote Claims Processing and Remote Claims Adjuster roles share similarities in industry and work environment but differ in job focus and required credentials. Claims processors handle administrative tasks and data entry, while claims adjusters evaluate damages and negotiate settlements. Both roles are essential in the insurance industry and often require specialized certifications.

What are the most commonly searched types of Claims Processing jobs in Arizona? The most popular types of Claims Processing jobs in Arizona are:
Infographic showing various Remote Claims Processing job openings in Arizona as of June 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 64% In-person, 3% Hybrid, and 33% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Customer Care Representative

Independence Pet Group

Scottsdale, AZ โ€ข On-site, Remote

$16 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago


Job description

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands.
Pets Best, a subsidiary of IPH, is building a digital first pet e-commerce platform with the aim of connecting key market services such as adoption, lost pet and insurance to make pet care easy.
Job Summary:
Pets Best is seeking a P&C Licensed Customer Care Representative who will report to the Manager, Customer Care. Customer Care Representatives are responsible for providing excellent customer service support to policyholders, third party referral sources, and veterinary clinics. Supporting new and existing policyholders by explaining services, the claims process, and making policy changes as needed.
Job Location: Remote - USA
Main Responsibilities:
  • Responds promptly and professionally to inbound calls, online chats, and emails regarding policy coverage and claims.
  • Builds rapport with policyholder, by using customer service skills to listen, understand and respond to requests and inquiries.
  • Works to retain policyholders who inquire about canceling, by making recommendations for policy changes or coverage enhancements.
  • Helps policyholders understand their policy coverage, claims processing and reimbursement process.
  • Demonstrates ability to work in a metric environment and meeting performance expectations.
  • Maintains understanding of federal and state regulations to include compliance.
  • Ability to utilize multiple technical systems effectively and efficiently.
  • Perform other duties and/or special projects as assigned

Qualifications:
  • 2+ years' experience in a customer service or customer support role.
  • Active Property & Casualty (P&C) Producer License
  • Bandwidth/ Internet requirements Up to 30Mbps (Download) | 5Mbps (Upload)
  • You must be 18 years or older
  • You must have a high school diploma or equivalent
  • You must be willing to submit to a background investigation as part of the onboarding process
  • You must be able to satisfy the requirements of Section 1033(E) Of the Violent Crime Control and Law Enforcement Act Of 1994

#LI-Remote
#petsbest
All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:
  • Comprehensive full medical, dental and vision Insurance
  • Basic Life Insurance at no cost to the employee
  • Company paid short-term and long-term disability
  • 12 weeks of 100% paid Parental Leave
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSA)
  • Retirement savings plan
  • Personal Paid Time Off
  • Paid holidays and company-wide Wellness Day off
  • Paid time off to volunteer at nonprofit organizations
  • Pet friendly office environment
  • Commuter Benefits
  • Group Pet Insurance
  • On the job training and skills development
  • Employee Assistance Program (EAP)

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