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Remote Claims Handler Jobs in Georgia (NOW HIRING)

Iatinsurancegroup

Claims Major Case Director

Alpharetta, GA · On-site +1

$92K - $130K/yr

  • Medical

  • Retirement

  • PTO

... remote arrangements for the ideal candidate. This role is a true complex claims handling role that ... Excellent negotiation skills which would be handled primarily by the file handler. * Ability to ...

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Remote Claims Handler information

What is a remote claims handler?

A Remote Claims Handler is a professional who processes insurance claims from a remote location, typically working from home or another off-site environment. Their main responsibilities include reviewing claims, gathering relevant documentation, assessing coverage, and communicating with clients, claimants, and other parties to resolve claims efficiently. They use digital tools and secure platforms to investigate and manage claims while ensuring compliance with company policies and industry regulations. Remote Claims Handlers often work for insurance companies, third-party administrators, or specialized claims processing firms. This role requires strong analytical, communication, and organizational skills.

What are the key skills and qualifications needed to thrive as a remote claims handler?

To thrive as a Remote Claims Handler, you need strong analytical skills, attention to detail, and a background in insurance or claims processing, often supported by a relevant degree or professional certification. Familiarity with claims management software, customer relationship management (CRM) systems, and digital communication tools is typically required. Excellent communication, problem-solving abilities, and self-motivation are vital soft skills for success in a remote environment. These competencies ensure accurate claims assessment, efficient remote collaboration, and high-quality customer service.

What are some common challenges faced by remote claims handlers, and how can they be addressed?

Remote claims handlers often face challenges such as staying organized while managing multiple cases, maintaining clear communication with clients and colleagues, and adapting to different digital tools for documentation and claims processing. To overcome these obstacles, it's important to establish a structured daily routine, utilize collaboration platforms for seamless communication, and proactively seek support or training when adopting new technologies. Building strong self-management skills and regularly checking in with your team can also help ensure smooth workflow and job satisfaction.

What is the difference between Remote Claims Handler vs Remote Claims Adjuster?

AspectRemote Claims HandlerRemote Claims Adjuster
Required CredentialsInsurance license, customer service skillsInsurance license, technical assessment skills
Work EnvironmentCustomer support, administrative tasksInvestigating claims, evaluating damages
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Common Search & ComparisonYesYes

Remote Claims Handlers primarily focus on customer service and administrative support within insurance companies, handling claims inquiries and processing. Remote Claims Adjusters, on the other hand, evaluate damages, investigate claims, and determine settlement amounts. While both roles require insurance licensing, Claims Adjusters typically need more technical assessment skills. Both roles are common in the insurance industry and often searched together, but they differ in responsibilities and skill requirements.

What are popular job titles related to Remote Claims Handler jobs in Georgia?

For Remote Claims Handler jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Remote Claims Handler jobs in Georgia look for?

The top searched job categories for Remote Claims Handler jobs in Georgia are:

What cities in Georgia are hiring for Remote Claims Handler jobs?

Cities in Georgia with the most Remote Claims Handler job openings:

Remote Claims Handler jobs near you
Infographic showing various Remote Claims Handler job openings in Georgia as of August 2026, with employment types broken down into 1% Internship, 84% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 84% Physical, 5% Hybrid, and 11% Remote job distribution.

Major Case Director (Property Claims)

Iatinsurancegroup

Alpharetta, GA • On-site, Remote

$92K - $130K/yr

Full-time

Medical, Retirement, PTO

Posted 3 days ago

New

Job description

IAT Insurance Group has an immediate need for a Major Case Unit Director that can report to one of the following IAT locations:

  • Sarasota, Florida
  • Alpharetta, Georgia
  • Raleigh, North Carolina
  • Spring, Texas
  • Plano, Texas
  • Virginia Beach, Virginia

This role works a hybrid schedule that requires working from the office Monday through Wednesday, with the option of working Thursday and Friday remotely.

While we prefer candidates to work from one of our listed IAT office locations, we're open to considering fully remote arrangements for the ideal candidate.

This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial and homeowners' property policies. The ideal candidate for this role will be an experienced claims professional with extensive experience handling claims on a national basis with value in excess of $250,000.

Responsibilities:

  • Handles highly complex exposure claims based on Claim Guidelines.
  • Directs and manages use of independent investigators, appraisers, and experts. Selects, directs and manages defense counsel including approval of budgets.
  • Develops litigation/file disposition strategy. Attends mediations, settlement conferences and trials as needed.
  • Reports to reinsurers as required by reporting guidelines.
  • Assist Sr. Claim specialists with analysis of claim issues as needed.
  • Verifies/analyzes applicable coverage for the reported loss.
  • Establishes 24-hour contact and maintain appropriate contact with all involved stakeholders throughout the life of the claim file.
  • Investigates each claim by gathering information, conducting interviews, taking statements, conducting website research as needed, reviewing and analyzing reports and related bills.
  • Identifies and addresses subrogation/contribution/SIU opportunities.
  • Sets accurate/timely loss/expense reserves in compliance with Claim Guidelines.
  • Evaluates, negotiates, and authorizes settlements with all stakeholders within designated authority.
  • Negotiates directly with claimants and claimant attorneys upon receipt of critical information.
  • Drafts correspondence, including but not limited to, coverage letters to stakeholders as required.
  • Maintains resident/nonresident adjuster licenses as required.
  • As one of the most senior handler roles, this person will provide continued training and development of the discipline on technical matters.
  • Performs other duties as assigned.

Qualifications:

Must have:

  • Bachelor's degree with a minimum of 12 years of claims handling experience in the insurance industry or equivalent applicable experience.
  • Equivalent applicable experience is defined as high school diploma and 16 years of relevant experience.
  • Extensive experience working with commercial and homeowners' property claims
  • At least 5 years of large loss property claims experience, with a focus on claims containing an exposure of $250,000 or more.
  • Advanced technical knowledge including estimating skills using estimating software such as Xactimate and Cotality.
  • Excellent coverage analysis skills with experience in drafting coverage position correspondence
  • Experience handling litigated files and direction of defense counsel.
  • Excellent negotiation skills.
  • Ability to travel 50%
  • Licensure as required by respective state(s).
  • Ability to analyze data, utilize sound judgment to draw conclusion and make supported decisions
  • To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes.

Preferred to have:

  • CPCU and other insurance related studies

Compensation

Please note, that the annual gross starting salary range associated with this posting is $92,800 - $130,000.Actual salaries will vary based on factors such as a candidate's qualifications, skills, competencies, and geographical location related to this specific role.The total compensation will include a base salary, performance-based bonus opportunities, 401(K) match, profit-sharing opportunities, and more.

To view details of our full benefits, please visithttps://www.iatinsurancegroup.com/careers/benefits

 

IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. Insurance Answers Together is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.

At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.

We offer comprehensive benefits like:

  • 26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
  • 7% 401(k) Company Match and additional Profit Sharing
  • Hybrid work environment
  • Numerous training and development opportunities to assist you in furthering your career
  • Healthcare and Wellness Programs
  • Opportunity to earn performance-based bonuses
  • College Loan Assistance Support Plan
  • Educational Assistance Program
  • Mentorship Program
  • Dress for Your Day Policy

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify.

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