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Remote Claims Adjuster Jobs in Decatur, AL (NOW HIRING)

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Remote Claims Adjuster information

See Decatur, AL salary details

$28.6K

$60.6K

$84.4K

How much do remote claims adjuster jobs pay per year?

As of Aug 7, 2026, the average yearly pay for remote claims adjuster in Decatur, AL is $60,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $70,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote claims adjuster, and why are they important?

To thrive as a Remote Claims Adjuster, you need strong analytical skills, attention to detail, and a relevant educational background such as a bachelor's degree or industry certifications like AIC or CPCU. Familiarity with claims management software, digital communication tools, and document management systems is typically required. Effective communication, negotiation, and time management help you excel in handling complex claims and working independently. These skills ensure accurate claims processing, timely resolutions, and high customer satisfaction in a virtual work environment.

What is a remote claims adjuster?

A Remote Claims Adjuster is an insurance professional who evaluates and processes insurance claims from a remote location, rather than from a traditional office. They review documentation, investigate claims, communicate with policyholders, and determine the validity and value of each claim using digital tools and software. This role requires strong analytical, communication, and organizational skills, as well as the ability to work independently. Remote Claims Adjusters often handle claims related to property, auto, health, or other types of insurance, depending on their employer.

What does a remote claims adjuster do?

The job duties of a remote claims adjuster involve taking steps to review, analyze, and investigate insurance claims. As a remote claims adjuster, you work from home, but you may have to travel to investigate cases related to vehicles or property. You view documents and reports related to the claim and assess variables, such as liability and the coverage offered in the insurance policy. You consult with experts, including doctors in the case of casualty claims. You may assist in the settlement of a claim by negotiating with the insurance policyholder.

What are some common challenges faced by remote claims adjusters and how can they be managed?

One common challenge for remote claims adjusters is maintaining effective communication with clients, colleagues, and third parties without face-to-face interactions. Adjusters must be proactive in using technology, such as video calls and secure messaging, to gather information and provide updates. Additionally, managing a structured workday and handling multiple claims simultaneously can be demanding; strong organizational skills and the ability to prioritize tasks are essential. Regular check-ins with team members and leveraging digital tools can help remote adjusters stay connected and efficient.

How much do remote claims adjusters make?

Remote claims adjusters typically earn between $45,000 and $75,000 annually, depending on experience, location, and the complexity of claims handled. Some experienced adjusters or those working for specialized insurance companies can earn over $80,000 per year. Compensation may also include bonuses and benefits based on performance and certifications such as the AIC or CPCU.
More about Remote Claims Adjuster jobs
What are the most commonly searched types of Claims Adjuster jobs in Decatur, AL? The most popular types of Claims Adjuster jobs in Decatur, AL are:
What are popular job titles related to Remote Claims Adjuster jobs in Decatur, AL? For Remote Claims Adjuster jobs in Decatur, AL, the most frequently searched job titles are:
What cities near Decatur, AL are hiring for Remote Claims Adjuster jobs? Cities near Decatur, AL with the most Remote Claims Adjuster job openings:
Remote Claims Adjuster jobs near you
Infographic showing various Remote Claims Adjuster job openings in Decatur, AL as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $60,568 per year, or $29.1 per hour.

Senior Claims Adjuster (Workers Compensation)

MSIG Holdings USA, Inc.

Huntsville, AL • On-site, Remote

$65K - $84K/yr

Full-time

Re-posted 21 days ago

Job description

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.

Summary/Job Purpose:

This position is responsible to adjust assigned claims within delegated limits of authority, conduct timely and thorough investigations, handle subrogation claims, and complete fair and equitable claim settlements in accordance with MSMM Claim Handling Guidelines and/or requirements of principals regarding TPA business to ensure services are provided in a fair, equitable and timely manner.

Essential Functions:

  • Receives new claim assignments of a moderate to complex nature and analyzes the nature of the claim to determine required investigation and handling. Determines and identifies indemnity issues or questions of coverage in accordance with MSMM Claims Handling Guidelines and/or requirements of principals regarding TPA business.
  • Performs timely and thorough investigations including necessary survey arrangement in compliance with all jurisdictional requirements and/or entitlements.
  • Conducts an informed case analysis to initiate reserve changes within assigned authority and makes recommendations to supervisor or manager where assigned authority is exceeded.
  • Manages, controls and negotiates timely and equitable claim payments and settlements in accordance with jurisdictional and fair claims practice requirements and company policy and procedures. Investigates, evaluates and resolves moderate level claims files.
  • Maintains current case diary and ensures retention of appropriate hard copy file documentation. Provides accurate claims system documentation as required by company claim manuals and procedures. Responsible for completion and/or submission of claim forms and reports as required by outside agencies.
  • May handle subrogation of claims within delegated limits of authority, including identification of responsible parties, preparation of claim notice, correspondence with carriers, and negotiation of settlement in accordance with MSMM Recovery Procedures.
  • May be required to assign the defense of lawsuits to approved defense counsel; directs and monitors quality and performance of defense counsel. Maintains compliance with all requirements of the company's Litigation Management Program. Reviews and adjusts, where appropriate, fee bills and legal expenses for accuracy and reasonableness.
  • Services the claim needs of our customers including insureds, claimants, brokers, etc., in accordance with company policy and procedures, and attends client visitations with underwriters and other parties to conduct presentations and reviews.
  • Maintains ongoing communication with all customers throughout the claims process in an effort to provide timely and appropriate claim status as appropriate and/or required by statutory regulations.
  • Completes timely and accurate data reports to state reporting agencies to ensured full compliance with MSMM and regulatory requirement.
  • Maintains full compliance with all regulatory Fair Claim Practices Acts and state and federal regulations.
  • Maintains full compliance with all state licensing and continuing education requirements to ensure current and appropriate filing/standing of all adjuster licenses.

Education and Experience Required:

  • High School Degree or G.E.D. is required. Bachelor's degree (B. A.) is preferred.
  • 7+ years of claims experience, including ability to successfully negotiate settlements, verify coverage, appropriately set reserves, successfully complete investigations and understand rules associated with state regulations

#LI-Remote #LI-HYBRID

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!


It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

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