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Remote Citibank Customer Service Jobs in Rutland, VT

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Remote Citibank Customer Service information

See Rutland, VT salary details

$12

$23

$35

How much do remote citibank customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote citibank customer service in Rutland, VT is $23.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $26.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote Citibank Customer Service representative?

To thrive as a Remote Citibank Customer Service representative, strong communication skills, problem-solving abilities, and a high school diploma or equivalent are essential. Familiarity with CRM software, call center systems, and secure data handling protocols is typically required. Exceptional patience, active listening, and a customer-oriented attitude help representatives excel in resolving client concerns. These skills ensure efficient, accurate, and positive customer interactions, which are critical for customer satisfaction and loyalty.

What does a remote Citibank Customer Service representative do?

A Remote Citibank Customer Service representative assists customers with their banking needs via phone, email, or online chat while working from home. Their responsibilities include answering account inquiries, resolving issues, processing transactions, and providing information about Citibank’s products and services. They are trained to handle sensitive information securely and to deliver a positive customer experience. This role requires strong communication skills, problem-solving abilities, and familiarity with Citibank’s policies.

What are common challenges faced by remote Citibank Customer Service representatives, and how are they supported to overcome them?

Remote Citibank Customer Service representatives often encounter challenges such as managing high call volumes, troubleshooting complex customer issues, and maintaining effective communication without face-to-face interaction. To support their success, Citibank typically provides thorough onboarding, access to comprehensive knowledge bases, and regular virtual team meetings for peer collaboration. Additionally, supervisors offer real-time guidance and feedback through digital platforms, ensuring remote staff feel connected and equipped to deliver excellent customer service.

How to get hired for remote Citibank customer service?

To get hired for a remote Citibank customer service position, candidates should have strong communication skills, previous customer service experience, and familiarity with banking products. Applying through the official Citibank careers website and demonstrating proficiency in relevant tools like CRM software can improve chances. A high school diploma or equivalent is typically required, and some roles may prefer prior financial industry experience.

What is the difference between Remote Citibank Customer Service vs Remote Bank Teller?

AspectRemote Citibank Customer ServiceRemote Bank Teller
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; banking experience preferred
Work EnvironmentRemote, home-based with virtual communication toolsRemote, home-based with secure banking software
Industry UsageCommon in banking and financial servicesLess common; typically in branch or remote banking roles
Job FocusHandling customer inquiries, account support, and service issuesProcessing transactions, account management, and customer assistance

Remote Citibank Customer Service and remote bank teller roles both serve banking customers but differ mainly in job focus and required experience. Customer service roles emphasize support and communication, while bank tellers handle transactions and account management. Both roles are remote and industry-specific, but the customer service position often requires less banking-specific experience.

What job categories do people searching Remote Citibank Customer Service jobs in Rutland, VT look for? The top searched job categories for Remote Citibank Customer Service jobs in Rutland, VT are:
What cities near Rutland, VT are hiring for Remote Citibank Customer Service jobs? Cities near Rutland, VT with the most Remote Citibank Customer Service job openings:
Remote Citibank Customer Service jobs near you
Infographic showing various Remote Citibank Customer Service job openings in Rutland, VT as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $49,161 per year, or $23.6 per hour.

Insurance Agent (Base salary + Uncapped commissions)

Comparion Insurance Agency

Rutland, VT • On-site, Remote

$55K - $65K/yr

Full-time

Medical, Retirement, PTO

Re-posted 10 days ago

Job description

Schedule: Full-Time
Salary Range: USD $55000.00 - $65000.00
Job Category: Sales - Comparion
Description

Comparion Insurance Agency is hiring self-motivated, relationship-driven professionals for a rewarding outside sales career. This role offers autonomy and flexibility to build your career, grow your earnings, and make a meaningful impact by helping protect individuals and families with auto, home, life, and specialty insurance.

Backed by a Fortune 100 company, you'll receive hands-on training, resources, and team support to help you succeed - no prior insurance experience required.

Description

What you'll do:

  • Sell auto, home, life, and related insurance products using a consultative, needs-based approach.
  • Build and maintain a book of business through referrals, networking, and community engagement as part of your outside sales efforts.
  • Identify prospective customers using established lead methodologies and relationship-driven outreach.
  • Accurately document customer interactions and handle sensitive information with integrity and confidentiality.
  • Use insurance sales technology, relationship management tools, and multi-carrier platforms to deliver tailored insurance solutions.
  • Participate in training, coaching, and performance incentives to continuously improve sales results.

What We Offer:

  • Unlimited commission and renewal income - potential for earnings growth over time.
  • Full-time employment with benefits from day one, including health insurance, generous 401(k) match, and paid time off.
  • Paid training, licensing support, and ongoing development.
  • Autonomy to embrace your entrepreneurial spirit and structure your time your way.
  • Flexible work structure (hybrid office, field, and remote based on what your day requires).
  • Supportive team culture with mentorship and long-term career paths.
Qualifications

Who We're Looking For:

Day One Skills & Traits

  • Self-motivated and accountable - you take ownership of your work and results.
  • Reliable and responsive - you follow through and do what you say you'll do.
  • Professional and trustworthy - you handle customer information with care and integrity.
  • Relationship-focused - you enjoy helping others and building long-term trust.
  • Outgoing - you're comfortable talking with people and explaining options clearly.
  • Tech savvy - you're able to learn and use technology and digital tools with ease.
  • Calm under pressure - you stay composed in a fast-paced, customer-focused environment.

Preferred Qualifications

  • Experience in customer-facing roles like retail, hospitality, service, operations, logistics, banking, account management, or sales.
  • Basic understanding of sales conversations, including handling common customer questions or objections.
  • Experience managing multiple accounts, clients, or priorities simultaneously.
  • Exposure to consultative selling, negotiation, or regulated industries.

You will be required to obtain relevant licenses upon being hired.

Build a career for yourself, not by yourself. Launch a rewarding insurance sales career today.

About Us

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

In 2022, Comparion Insurance Agency was created to transition former Liberty Mutual exclusive agents to an agency that delivers a unique value proposition to carriers with over 2,000 agents in approximately 180 cities in 44 states. We offer customers 50 insurance companies with product breadth including auto, home, life, pet, renters, umbrella, jewelry and much more. We use our scale to deliver a first-rate customer experience through consultative insurance experts located in their communities.

Our Leadership team has over 200 years of cumulative insurance experience. At Comparion, we have a philosophy of staying close to our customers and agents, so sales leadership is located throughout the country in our larger storefronts. Comparion is owned and backed by Liberty Mutual Group, a Fortune 100 company, founded in 1912

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices

  • California
  • Los Angeles Incorporated
  • Los Angeles Unincorporated
  • Philadelphia
  • San Francisco

Employment Type: Full Time

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