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Remote Chime Customer Service Jobs in Minnesota (NOW HIRING)

STRATACOR Enterprise, LLC

Customer Service Agent

Minneapolis, MN · On-site +1

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

GENERAL SUMMARY This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing ...

Blu Dot

Customer Service Specialist

Minneapolis, MN · On-site +1

$17.75 - $23.50/hr

Customer Service Specialist REPORTS TO: Customer Service Manager JOB CLASSIFICATION: Salary/Non ... full-time remote work available) *Everyone's welcome to our party! Blu Dot always welcomes ...

Liveops

Remote Spanish Bilingual Customer Service

Mankato, MN · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Zuzick Organization of Globe Life

$17 - $23/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$15.75 - $21.50/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$16 - $21.50/hr

Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$16.25 - $22/hr

Strong organizational skills with a proactive, customer-focused mindset.

Cigna

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Call Center Customer Service Representative represents the company, and our people make all the difference in our success. RESPONSIBILITIES Answer inbound calls from members, providers, and ...

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

TEKsystems

Email Customer Service Reps

Minneapolis, MN · Remote

$16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This role is 90% email customer service and 10% chat. This team will specifically supporting Canada ... remote position. Application Deadline This position is anticipated to close on Aug 18, 2026. About ...

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Remote Chime Customer Service information

What is a remote Chime customer service representative?

Remote Chime Customer Service jobs involve assisting Chime customers with their banking needs, such as answering account questions, resolving issues, and providing support—all from a remote location. Employees in these roles communicate with customers via phone, chat, or email, ensuring a positive experience and addressing concerns promptly. These positions require strong communication skills, problem-solving abilities, and a customer-focused mindset. Working remotely offers flexibility, but also requires self-motivation and reliable internet connectivity.

What are the key skills and qualifications needed to thrive as a remote Chime customer service representative?

To excel as a Remote Chime Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and secure data handling systems is typically required. Patience, empathy, and active listening help build rapport and ensure customer satisfaction in a virtual environment. These skills and qualities are crucial for efficiently resolving issues, maintaining customer trust, and ensuring a positive service experience remotely.

What are some common challenges faced by remote Chime customer service representatives, and how can they be managed?

Remote Chime Customer Service representatives often encounter challenges such as handling high call volumes, addressing complex financial inquiries, and maintaining clear communication without face-to-face interaction. Staying organized, actively listening, and utilizing available knowledge bases can help manage these challenges effectively. Additionally, leveraging communication tools and collaborating with teammates through virtual channels ensures that customer issues are resolved efficiently and support remains consistent.

What is the difference between Remote Chime Customer Service vs Remote Chime Customer Support?

AspectRemote Chime Customer ServiceRemote Chime Customer Support
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; familiarity with banking software
Work EnvironmentHome-based, flexible hours, customer interactionHome-based, technical troubleshooting, customer interaction
Employer & IndustryChime, fintech/financial servicesChime, fintech/financial services

Remote Chime Customer Service and Remote Chime Customer Support roles both operate remotely within the fintech industry. Customer Service focuses on general account inquiries and customer relations, while Customer Support emphasizes technical troubleshooting and resolving banking-related issues. Both roles require similar credentials and work environments, but their primary responsibilities differ slightly.

Does Chime Customer Service offer remote positions?

Chime Customer Service positions are often available as remote roles, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer service tools, and they may offer flexible schedules. Availability can vary based on the company's current hiring needs.

How to get hired for remote Chime customer service?

To get hired as a remote Chime customer service representative, candidates should have strong communication skills, previous customer service experience, and familiarity with digital banking platforms. Applying through the company's careers page and demonstrating proficiency in remote work tools like live chat or phone support can improve chances. A high school diploma or equivalent is typically required, and some roles may require background checks or training.

Is remote Chime customer service fully remote?

Yes, remote Chime customer service positions are fully remote, allowing employees to work from home. These roles typically require strong communication skills and familiarity with customer service tools, and they often follow a standard remote work schedule.

What job categories do people searching Remote Chime Customer Service jobs in Minnesota look for?

The top searched job categories for Remote Chime Customer Service jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Chime Customer Service jobs?

Cities in Minnesota with the most Remote Chime Customer Service job openings:

Remote Chime Customer Service jobs near you

Customer Service Agent

STRATACOR Enterprise, LLC

Minneapolis, MN • On-site, Remote

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment authorization at this time.
GENERAL SUMMARY
This position is on-site (Bemidji, MN or Minneapolis, MN), remote (must reside in Minnesota), or hybrid (combination). A Customer Service Agent (CSA) is responsible for providing customer service via the telephone, while successfully managing a large volume of inbound calls related to dental insurance. This includes following communication scripts, handling different topics, and serving as a liaison between our company and its customers. The CSA will combine excellent customer service and problem-solving skills with the ability to work both independently and as part of a team.
The best CSAs are genuinely excited to help customers. They are patient, empathetic, and passionately communicative. They are able to put themselves in our customers' shoes and advocate for them when necessary. They are also skilled at troubleshooting problems on behalf of our customers.
This position will be with Stratacor, an affiliate of Delta Dental of Minnesota. We offer extended training. Training may be in-person or virtually from the team member's home residence in Minnesota.
All Team Members are required to adhere to Stratacor's Remote Work Policy.
ESSENTIAL FUNCTIONS
  1. Manage incoming calls and customer service inquiries using telephonic and computer software systems
  2. Identify and assess customers' needs to achieve satisfaction
  3. Build sustainable relationships and trust with customer accounts through open and interactive communication
  4. Provide accurate, valid and complete information by using the right methods and tools
  5. Meet personal and customer service team call handling targets
  6. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  7. Ensure thorough call documentation
  8. Follow communication procedures, guidelines and policies
  9. Go the extra mile to engage customers
  10. Demonstrate exceptional verbal and written communication, interpersonal and active-listening skills, and the ability to prioritize issues and respond accordingly
  11. Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
  1. High level of dedication, enthusiasm and motivation
  2. Ability to listen and communicate effectively
  3. Customer orientation and ability to adapt/respond to different types of customers
  4. Ability to multitask (type, talk and navigate computer systems), prioritize, and manage time effectively
  5. Ability to maintain composure in high-pressure situations
  6. An understanding and working knowledge of technology (i.e. Microsoft Office suite of products), technology applications, and phone systems
  7. Ability to navigate a computer and software systems efficiently
  8. Ability to attend extended new hire training Monday through Friday, 8:00am to 4:30pm upon hire
  9. Upon completion of extended new hire training, must have the ability to work a regular schedule Monday through Friday, with a scheduled shift working eight (8) hours per day between the hours of 7:00am to 7:00pm dependent on business needs; typically 10:30am to 7:00pm.

REQUIRED EDUCATION AND EXPERIENCE
Required Qualifications:
  1. High School Diploma or GED
  2. Exceptional verbal and written communication skills
  3. Experience interacting with customers
  4. Excellent problem-solving skills
  5. Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours
  6. Experience with technology, software applications, phone systems and products (i.e. Microsoft Office suite of products)

Preferred Qualifications:
  1. Bachelor's degree; or equivalent combination of education and experience
  2. Call center experience
  3. Strong understanding of company products, policies and services

WORK ENVIRONMENT/PHYSICAL DEMANDS
  1. Travel Requirements: N/A
  2. Weight Lifting Requirements: 10 lbs.
  3. Extended periods of sitting at a workstation
  4. Telecommutin Requirements:
    • Required to have a dedicated work area established that provides information privacy
    • Ability to keep all company sensitive information secure
    • Must have reliable direct high-speed internet connection

RELATIONSHIPS
  1. Reports To: Customer Service (CS) Supervisor
  2. Directly Manages: N/A
  3. Internal Relationships: Functional Areas
  4. External Relationships: Provider, Broker, Group Administrator and Members

BENEFITS AND COMPENSATION
Benefits for this position include medical, dental, vision, and life insurance; disability coverage; flexible spending plans; a 401(k) plan; Paid Time Off (PTO); and Holidays and days of remembrance. Visit https://www.deltadentalmn.org/employee-benefit-packages for more information.
The starting hourly rate for this position is $20.00. The Company takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, external market and internal value, including merit process and internal pay alignment when determining the salary for potential new team members. In compliance with state and federal regulations, a potential new team member's salary history will not be used in compensation decisions.
EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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