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Remote Chat Jobs in Springfield, IL (NOW HIRING)

iOS Engineer -Remote

Springfield, IL · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

Customer Service Representative

Springfield, IL · Remote

$15.75 - $21.50/hr

This is a work-from-home (remote) position. JOB RESPONSIBILITIES: * Supports after-hours calls to triage urgent clinical needs of patients, caregivers, and referral sources. * Supports several local ...

Showing results 21-40

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Springfield, IL?

The most popular types of Chat jobs in Springfield, IL are:

What are popular job titles related to Remote Chat jobs in Springfield, IL?

For Remote Chat jobs in Springfield, IL, the most frequently searched job titles are:

What cities near Springfield, IL are hiring for Remote Chat jobs?

Cities near Springfield, IL with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Springfield, IL as of August 2026, with employment types broken down into 58% Full Time, 11% Part Time, and 31% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Remote Licensed Mental Health Counselor - LMFT, LCPC, LCSW

Springfield, IL • Remote

Full-time

Posted 12 days ago


Job description

Position Overview

Abundant Health Care Counseling Center is actively seeking qualified and dedicated licensed mental health professionals to join our team as full-time Remote Licensed Mental Health Counselors. This position offers the flexibility to work remotely, allowing you to manage your schedule while providing essential mental health support to clients through telehealth services. As an integral part of our organization, you will be able to positively impact the lives of those seeking assistance with mental health challenges.

About the Organization

At Abundant Health Care Counseling Center, we are committed to delivering exceptional mental health services through a compassionate and client-centered approach. Based in Springfield, Illinois, we specialize in telehealth counseling, offering accessibility and convenience for both clients and therapists. Our mission is to enhance the mental well-being of our community by providing professional counseling services that cater to individual needs, ensuring all our clients receive the best possible care from licensed professionals.

Work Environment

This role is conducted entirely through telehealth services, allowing you to work from the comfort of your own home. You will engage with clients via video chat, utilizing advanced technology to ensure a seamless therapy experience. Our state-of-the-art therapy platform serves as your private online office, enabling you to conduct live sessions and maintain communication with clients efficiently. We prioritize work-life balance and provide unlimited administrative support to enable you to focus on what matters most—helping your clients achieve their mental health goals.

Key Responsibilities

As a Remote Licensed Mental Health Counselor, you will:

  • Counsel clients individually via secure video sessions to enhance their mental health and emotional well-being.
  • Encourage open discussions about clients' emotions, past experiences, and current challenges to help them gain insight into their behaviors and relationships.
  • Act as a client advocate, assisting in defining personal goals and guiding them toward achieving those objectives.
  • Conduct thorough evaluations to assess clients' mental health conditions and develop comprehensive, evidence-based treatment plans.
  • Utilize a solution-focused approach grounded in your clinical expertise to provide practical interventions and therapies.
Patient Population / Client Focus

Our clients are adults who have been carefully screened to ensure their stability and appropriateness for telehealth counseling. You will work with low-acuity patients, focusing on those with manageable mental health challenges. Our intake process is thorough, allowing us to match you with clients that align with your specialties and demographic preferences, ensuring you can provide effective support and care.

Qualifications

To be successful in this role, candidates must possess the following qualifications:

  • A Master's degree in Social Work, Psychology, Mental Health Counseling, or Marriage and Family Therapy.
  • Full licensure to practice independently with no current disciplinary actions, specifically as an LMFT, LCPC, or LCSW.
  • Strong interpersonal skills and a compassionate nature, with a commitment to client welfare.
  • Computer literacy and proficiency in using telehealth technology.
Preferred Experience

Successful candidates will typically have at least two years of relevant experience in mental health counseling. Previous experience working remotely within a telehealth environment is an advantage, but not mandatory. Candidates should possess a deep understanding of mental health disorders and appropriate intervention strategies.

Compensation and Benefits

We value our team members and offer a competitive salary range of USD 90,000 to 104,000 annually, commensurate with experience and hours worked. Additional benefits include:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposit payments for your convenience.
  • A monthly healthcare stipend for full-time counselors to support personal health and well-being.
Career Growth Opportunities

At Abundant Health Care Counseling Center, we believe in fostering professional development and growth. As a Remote Licensed Mental Health Counselor, you will have the opportunity to enhance your skills through ongoing training and access to the latest resources in mental health counseling. Our position allows for flexible scheduling, which can complement your career goals, whether you seek a supplementary income or full-time commitment.

Why Join Our Team

Joining Abundant Health Care Counseling Center means being part of a supportive and innovative team that prioritizes both therapist and client success. We offer unlimited administrative support, referrals, and consistent client placements, alleviating the marketing burden. Here, your expertise is respected, and work-life balance is a reality. We aim to keep our counselors busy by filling their caseloads quickly and efficiently. Come be a part of an organization that values your contributions and is committed to making a difference in the lives of clients.

Application Information

If you are passionate about mental health counseling and meet our qualifications, we invite you to apply now with your resume. Join us in making a positive impact in the lives of individuals seeking mental health support—your next career step awaits!