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Remote Chat Jobs in Powder Springs, GA (NOW HIRING)

Geotab

Sales Commission Analyst (Remote)

Atlanta, GA · On-site +1

This role is open to remote candidates across the United States; however, employees local to a ... chat rooms and gatherings. Join us and help reshape the future of technology! Geotab verifies ...

Flock

UAS Test Pilot

Atlanta, GA · Remote

$65K - $90K/yr

This isn't a remote position, you will be on-site at our facilities in Atlanta with up to 25 ... Your recruiter will discuss this in depth with you during our first chat. Why Flock Every community ...

Flock

UAS Flight Test Engineer

Atlanta, GA · Remote

$84K - $95K/yr

This isn't a desk-bound remote job, you will be on-site in Atlanta with up to 25% domestic travel ... Your recruiter will discuss this in depth with you during our first chat. Why Flock Every community ...

Flock Safety

Field Deployment Specialist

Atlanta, GA · On-site +1

$60K - $80K/yr

An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of ... Your recruiter will discuss this in depth with you during our first chat. #ZR Why Flock Every ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Powder Springs, GA

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs
What are the most commonly searched types of Chat jobs in Powder Springs, GA? The most popular types of Chat jobs in Powder Springs, GA are:
What are popular job titles related to Remote Chat jobs in Powder Springs, GA? For Remote Chat jobs in Powder Springs, GA, the most frequently searched job titles are:
What job categories do people searching Remote Chat jobs in Powder Springs, GA look for? The top searched job categories for Remote Chat jobs in Powder Springs, GA are:
What cities near Powder Springs, GA are hiring for Remote Chat jobs? Cities near Powder Springs, GA with the most Remote Chat job openings:
Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Powder Springs, GA as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 100% Remote job distribution.

Sales Commission Analyst (Remote)

Geotab

Atlanta, GA • On-site, Remote

Other

Medical, Dental, Retirement

Posted 14 days ago

Job description

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Sales Commission Analyst who will serve as the operational authority on commission accuracy, SIP policy application, and data integrity across the sales organization. If you love technology, and are keen to join an industry leader - we would love to hear from you!

What you'll do:

Sales Commission Analyst, will be responsible for the administration, reporting, and operational execution of Geotab's Sales Incentive Program (SIP). This role ensures accurate commission calculations, maintains data integrity, supports compensation inquiries, and provides reporting and analytical support to the sales organization. 

How you'll make an impact:

  • Run commission calculations for SIP, validate accuracy against plan rules, and support quarterly payout cycles, including review and issue resolution.

  • Audit compensation and CRM data, reconcile Salesforce and reporting outputs, and resolve discrepancies impacting payouts or attainment.

  • Partner with operations to maintain Salesforce data accuracy for compensation eligibility and ownership, and support ongoing updates to ensure reporting integrity.

  • Act as the primary contact for commission questions, investigate issues, and resolve sales rep inquiries related to payouts and attainment.

  • Support day-to-day SIP operations, apply compensation rules, and assist with plan updates, new hire setup, exceptions, and policy enforcement. 

  • Identify gaps or inefficiencies in commission processes and recommend operational improvements to enhance accuracy, scalability, and cycle efficiency. 

  • Analyze commission and attainment trends, surface anomalies, and deliver findings with recommendations to sales operations and finance leadership.

What you'll bring to this role:

  • 3-5 years of experience supporting sales compensation programs, commission calculations, incentive administration, or sales performance reporting.

  • Bachelor's degree in Business, Finance, Accounting, or a related field required. 

  • Equivalent combination of education and/or work experience in related field may be substituted.

  • Knowledge of sales compensation programs, commission structures, quotas, attainment methodologies, and incentive plan administration.

  • Understanding of sales operations processes, CRM data management, and compensation-related reporting.

  • Familiarity with SaaS business models, recurring revenue concepts, and sales performance metrics.

  • Knowledge of data governance, audit controls, and compensation policy administration.

  • Advanced Microsoft Excel skills, including data analysis, reconciliation, reporting, and validation.

  • Proficiency in Salesforce CRM and related reporting tools. 

  • Experience with incentive compensation management (ICM) platforms such as Xactly, CaptivateIQ, or Varicent.

  • Analytical and quantitative skills with the ability to interpret large datasets and identify trends, anomalies, and discrepancies.

  • Problem-solving skills to investigate compensation issues and determine root causes.

  • Communication skills to effectively explain compensation calculations, policies, and reporting results to stakeholders. 

  • Ability to manage multiple competing priorities and deliver accurately under hard commission cycle deadlines.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply.
 
Please note:
Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.
This role is open to remote candidates across the United States; however, employees local to a Geotab office will follow our flexible hybrid model.
 
This posting is for an existing vacancy.
 
#LI-Hybrid
Why job seekers choose Geotab:

Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program

*The above are offered to full-time permanent employees only

How we work:
At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!
 
Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services.
 
Other employment statements:

Geotab will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at careers@geotab.com. Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at HRCompliance@geotab.com. For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, "Geotab"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to read our Privacy Notice. 

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