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Remote Chat Jobs in Perry, GA (NOW HIRING)

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Perry, GA?

The most popular types of Chat jobs in Perry, GA are:

What are popular job titles related to Remote Chat jobs in Perry, GA?

For Remote Chat jobs in Perry, GA, the most frequently searched job titles are:

What cities near Perry, GA are hiring for Remote Chat jobs?

Cities near Perry, GA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Perry, GA as of August 2026, with employment types broken down into 56% Full Time, 14% Part Time, and 30% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution.

Trauma-Informed Licensed Mental Health Therapist - Remote Position

Macon, GA โ€ข On-site, Remote

$90K - $100K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Position Overview

Chat and Change Counseling, LLC is seeking a dedicated and compassionate Licensed Mental Health Therapist to join our pioneering telehealth team. This full-time position offers an opportunity to work remotely while providing essential mental health services to clients recovering from trauma. We are particularly interested in candidates who have a passion for supporting the healing journey of individuals facing challenges such as post-traumatic stress disorder (PTSD) and complex trauma.

About the Organization

Chat and Change Counseling, LLC is committed to providing specialized mental health care in a safe and supportive virtual environment. Our mission is to empower trauma survivors by offering tailored therapeutic interventions that encourage healing, resilience, and personal growth. With a focus on evidence-based practices, we are at the forefront of integrating modern therapeutic techniques with compassionate care.

Work Environment

As a fully remote organization, we embrace a flexible work setting that supports a work-life balance. Our telehealth facility utilizes advanced technology to facilitate effective therapy sessions and maintain quality communication with our clients. Being part of our virtual team means you can help individuals across the Macon, Georgia area and beyond, without the constraints of a traditional office.

Key Responsibilities

In your role as a Licensed Mental Health Therapist, you will:

  • Conduct comprehensive trauma-informed assessments to evaluate patients' psychological well-being and develop appropriate treatment strategies.
  • Create and implement personalized treatment plans that prioritize trauma recovery and resilience, utilizing tools such as EMDR (Eye Movement Desensitization and Reprocessing) and Trauma-Focused Cognitive-Behavioral Therapy (TF-CBT).
  • Deliver individual and group therapy sessions to assist clients in processing their trauma, developing effective coping mechanisms, and fostering emotional healing.
  • Work collaboratively with psychiatrists and multidisciplinary team members to ensure a holistic approach to patient care.
  • Provide crisis intervention support during trauma-related emergencies, maintaining a calm and reassuring presence.
  • Educate clients and their families about trauma-related responses, therapeutic options, and community resources available to support their recovery.
  • Maintain meticulous and confidential documentation in compliance with all legal and ethical standards.
  • Participate in regular case consultations and team meetings, contributing to discussions aimed at enhancing our trauma-informed care strategies.
  • Stay current with the latest developments in trauma therapy through continuous education and professional development activities.
Patient Population / Client Focus

You will work primarily with individuals who have experienced trauma, including but not limited to those suffering from PTSD, complex trauma, and dissociative disorders. Your expertise will help facilitate their healing journey in a supportive and empathetic atmosphere. By employing trauma-informed care approaches, you will play a crucial role in reconstructing their sense of safety and well-being.

Qualifications

The ideal candidate will possess the following:

  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Current, valid licensure as an LCSW, LPC, or LMFT in the state of Georgia.
  • A strong understanding of trauma-related disorders, recovery modalities, and resilience-building techniques.
  • Experience utilizing trauma-focused therapies and interventions with diverse client populations.
  • Excellent communication skills, demonstrating a compassionate and non-judgmental approach to client interactions.
  • Proficiency in using electronic health record (EHR) systems and familiarity with digital communication tools.
  • A collaborative mindset, eager to contribute as part of a multidisciplinary team.
Preferred Experience

We seek candidates with at least two years of post-licensure experience in a clinical setting, particularly involving trauma-informed care. Experience working within a telehealth framework is advantageous.

Compensation and Benefits

We offer a competitive salary range of $90,000 to $100,000 per year, commensurate with experience. Additionally, employees enjoy a comprehensive benefits package, including:

  • Health insurance options that cover comprehensive medical, dental, and vision needs.
  • A retirement savings plan with employer-matching contributions to secure your financial future.
  • Generous paid time off (PTO) policies and holiday pay to ensure adequate work-life balance.
  • Professional liability insurance coverage for peace of mind.
  • Access to continuing education opportunities for skill development and growth.
  • Career advancement opportunities within our expanding trauma-informed practice.
Career Growth Opportunities

Chat and Change Counseling, LLC encourages a culture of professional development. As part of our commitment to our employees, we offer regular training sessions and workshops aimed at enhancing therapeutic techniques, skillsets, and leadership abilities. Your growth within our organization can lead to enhanced roles or specialization in trauma therapy modalities.

Why Join Our Team

We believe in creating a supportive and collaborative work environment where mental health professionals can thrive. Joining Chat and Change Counseling, LLC not only means you will be part of a team dedicated to making a difference, but you will also have access to a wealth of resources and support aimed at your personal and professional well-being.

Application Information

If you are ready to make an impact and support individuals on their path to recovery from trauma, we invite you to apply for this transformative position. Please submit your resume and a cover letter detailing your experience and passion for trauma-informed care.