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Knoxville, TN · Remote
$15 - $20/hr
Looking for a work-from-home opportunity? Hero Services is a home service company in Knoxville, Tn. We were founded in 2004 by, U.S. Air Force veteran, Robert Keith. He set out to apply the military ...
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Be Seen First
Knoxville, TN · Remote
$15 - $20/hr
Looking for a work-from-home opportunity? Hero Services is a home service company in Knoxville, Tn. We were founded in 2004 by, U.S. Air Force veteran, Robert Keith. He set out to apply the military ...
Knoxville, TN · Remote
$15.25 - $20.75/hr
Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. The ...
Quick apply
Knoxville, TN · Remote
$15.25 - $20.75/hr
Medical, Dental, Vision, Life, 401K match, PTO, Sick Time, 10 Paid Holidays, Remote work opportunities What you'll do at Cascade: Serve the American Dream Through Attainable Home Ownership. The ...
Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.
| Aspect | Remote Chat | Remote Customer Support Agent |
|---|---|---|
| Primary Role | Engages with customers via live chat to resolve inquiries and provide assistance | Handles customer issues through various channels, including phone, email, and chat |
| Required Skills | Excellent written communication, problem-solving, multitasking | Strong communication skills, empathy, technical knowledge |
| Work Environment | Online, computer-based, flexible hours | Remote, often multi-channel, may include shift work |
| Common Certifications | Customer service certifications, technical support training | Customer service certifications, technical support certifications |
Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.
$15 - $20/hr
Part-time
Posted 10 days ago
Looking for a work-from-home opportunity?
Hero Services is a home service company in Knoxville, Tn. We were founded in 2004 by, U.S. Air Force veteran, Robert Keith. He set out to apply the military’s disciplines of integrity, innovation and excellence to the home service industry. We are the best of the best. All of our team members are background checked, drug tested and professionally trained in their specialized crafts.
Hero Services is rapidly growing and we're in need of more hard working and highly motivated team members.
The position of Client Service Representative is an important one with our company. The Client Service Representative (CSR) is our client’s first experience with our company. Answering the phone is an important responsibility as this is the point at which we first begin to establish, grow and maintain our client base. Anyone performing in this capacity must have the verbal skills and professionalism that will allow for effective communication with the client over the phone.
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Plumbing, HVAC and Electrical Service Company
6283 Clinton Hwy.
Knoxville, Tn 37912
