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Remote Chat Jobs in Moncton, NB (NOW HIRING)

Canon Careers

32735

Dieppe, NB · Remote

Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect ... REMOTE WORK * This position offers a Virtual work schedule. You will be 100% remote and not ...

Canon Careers

34193

Dieppe, NB · On-site +1

CA$45K - CA$47K/yr

Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect ... REMOTE WORK * This position offers a Virtual work schedule. You will be 100% remote and not ...

Canon Careers

34666

Dieppe, NB · Remote

CA$45K - CA$47K/yr

Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect ... REMOTE WORK * This position offers a Virtual work schedule. You will be 100% remote and not ...

OCPA

Remote Product Tester

Moncton, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Product Tester - Remote

Moncton, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Product Tester - Remote

Dieppe, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Remote Product Tester

Lutes Mountain, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Remote Product Tester

Dieppe, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Product Tester - Remote

Lutes Mountain, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

GL Inc

Remote Research Panel Participant

Dieppe, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

GL Inc

Consumer Research Associate (Remote)

Moncton, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

GL Inc

Remote Research Panel Participant

Dieppe, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

OCPA

Remote Work - No Experience

Moncton, NB · Remote

CA$25 - CA$45/hr

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm * Write reviews as requested in the In-Home Usage Test Daily Schedule ...

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All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Moncton, NB

Remote Chat information

See Moncton, NB salary details

$10

$25

$66

How much do remote chat jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote chat in Moncton, NB is $25.53, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $27.91 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs

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The most popular types of Chat jobs in Moncton, NB are:

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For Remote Chat jobs in Moncton, NB, the most frequently searched job titles are:

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The top searched job categories for Remote Chat jobs in Moncton, NB are:

What cities near Moncton, NB are hiring for Remote Chat jobs?

Cities near Moncton, NB with the most Remote Chat job openings:

Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Moncton, NB as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $53,095 per year, or $25.5 per hour.

32735

Dieppe, NB • Remote

Canon Careers
See more jobs at Canon Careersexternal

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 8 days ago

Job description

Bilingual (English-French) Technical Support Representative – Virtual

  • Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?
  • Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution?
  • Can you effectively upsell products and services and guide customers to make the right purchasing decisions?

If so, this could be the role for you!

As a member of the Canon team, you will assist our customers with a range of consumer products, such as fax machines, scanners, printers, and photo equipment. You will use your problem-solving skills to identify each consumer’s inquiry and guide them to an appropriate solution, ensuring that every case is resolved satisfactorily. 

ROTATING SHIFTS - Must be available:

Monday - Friday, 10:00AM - 6:00PM (ATL)

Monday - Friday, 11:00AM - 7:00PM (ATL)


Key Responsibilities:

  • Deliver exceptional customer service via telephone, email, and chat to Canon clients with respect and a helpful and professional tone of voice.
  • Assist customers with clear direction and communicate with appropriate troubleshooting steps; focusing on customer satisfaction and solutions.
  • Finding opportunities on every customer interaction (Phone, Email, Chat) to add value for the customer and Canon by offering updates to their products, or providing detailed information on a pre-sale inquiry.
  • Frequently use of our CRM database to navigate and look up customer information, alongside documenting detailed customer information regarding customer interactions.
  • The focus is to meet monthly KPIs, Operational Metrics, and employee reliability to ensure the end result is to create a great customer experience.
  • Working in a fast-paced environment, collaborating with colleagues and the leadership team while maintaining professionalism and excellent work ethic

To Succeed, You Will Need:

  • French and English proficiency
  • High school diploma
  • Minimum 1 year experience in a contact center or customer service environment
  • Proven customer relations skills professionally and courteously in a multi-channel environment
  • Familiarity with computers to learn systems/processes promptly
  • Ability to organize time, set priorities and multi-task in order to meet KPIs
  • Exemplary written and oral communication skills

Why Join?

REMOTE WORK

  • This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
  • When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools

BENEFITS

  • Comprehensive health coverage plan that includes medical, dental and vision
  • Life insurance, disability and wellness programs
  • Vacation, Paid Personal Time and Sick days
  • Matching RRSP contribution & Profit-Sharing Program
  • Tuition Assistance Program for professional continuing education
  • Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

  • Employee referral program
  • Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
  • Employee Appreciation Events

Apply