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Remote Chat Jobs in Federal Way, WA (NOW HIRING)

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$66

How much do remote chat jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote chat in Federal Way, WA is $25.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.27 and $27.88 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs

What are the most commonly searched types of Chat jobs in Federal Way, WA?

The most popular types of Chat jobs in Federal Way, WA are:

What are popular job titles related to Remote Chat jobs in Federal Way, WA?

For Remote Chat jobs in Federal Way, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Federal Way, WA look for?

The top searched job categories for Remote Chat jobs in Federal Way, WA are:

What cities near Federal Way, WA are hiring for Remote Chat jobs?

Cities near Federal Way, WA with the most Remote Chat job openings:

Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Federal Way, WA as of August 2026, with employment types broken down into 55% Full Time, 15% Part Time, and 30% Contract. Highlights an 76% Physical, 2% Hybrid, and 22% Remote job distribution, with an average salary of $53,026 per year, or $25.5 per hour.

Remote Licensed Telehealth Mental Health Counselor

Daydream Counseling Services, PLLC

Seattle, WA • Remote

Full-time

Posted 3 days ago

New

Job description

Position Overview

Daydream Counseling Services, PLLC is seeking a dedicated and compassionate licensed mental health therapist to join our team as a Remote Licensed Telehealth Mental Health Counselor. This full-time position allows you to practice from the comfort of your own home while providing essential mental health counseling services to individuals in need. You will play a pivotal role in improving patients' lives through ethical, client-centered therapeutic practices.

About the Organization

At Daydream Counseling Services, we are committed to transforming the mental health landscape through remote counseling services. Based in Seattle, Washington, our firm is at the forefront of integrating technology with therapeutic approaches, allowing us to provide mental health support to a broader audience. We prioritize therapeutic excellence, fostering a supportive environment for our therapists while ensuring high-quality care for our clients.

Work Environment

This position is fully remote, offering unparalleled flexibility in how and where you work. Our therapists have the ability to set their own hours, allowing them to achieve a work-life balance that enhances personal and professional satisfaction. Our supportive workflow equips you with the necessary tools to focus on delivering impactful care. Enjoy the autonomy of telehealth while being part of a team that values collaboration and ongoing professional development.

Key Responsibilities
  • Conduct individual mental health counseling sessions via secure video chat, maintaining the highest ethical standards.
  • Utilize solution-focused treatment modalities that empower clients to work through personal challenges and hurdles.
  • Develop personalized treatment plans that target the specific needs of each client, incorporating their unique experiences and backgrounds.
  • Assist clients in gaining insights into their feelings, behaviors, and interpersonal relationships to facilitate personal growth.
  • Regularly assess and monitor clients' progress throughout their treatment journey, adjusting care plans as necessary to promote effective coping strategies.
  • Document session notes and treatment changes in compliance with organizational policies and state regulations, ensuring confidentiality and security of client information.
Patient Population / Client Focus

This role primarily focuses on adults experiencing a range of mental health issues, including anxiety, depression, trauma, and relationship difficulties. You will engage with clients from various cultural and socioeconomic backgrounds, addressing their specific needs through a tailored, compassionate approach to care.

Qualifications

To qualify for this position, candidates must possess a Master’s degree or higher in Social Work, Marriage and Family Therapy, Counseling, or Psychology. A current and valid state license from the appropriate state board is required to practice in Washington. Acceptable licenses include Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), Licensed Independent Clinical Social Worker (LICSW), and Psychologist (PsyD).

Preferred Experience

We prefer candidates with at least two years of experience in mental health therapy, particularly in a telehealth or outpatient setting. A proven track record of using evidence-based treatment approaches and familiarity with telehealth technologies will set you apart. Experience in conducting assessments and developing treatment plans is also highly valued.

Compensation and Benefits

The salary for this position ranges from USD 115,000 to USD 130,000 annually, depending on hours worked and clinical experience. Full-time counselors are eligible for a monthly healthcare stipend, enhancing your overall compensation package. You will also benefit from flexible scheduling that allows you to manage your workload according to your personal availability.

Career Growth Opportunities

At Daydream Counseling Services, we believe in fostering professional development. You will have opportunities for continuing education, workshops, and supervision to help you grow your skills. Our commitment to your success means you can advance within our organization while continually enhancing your clinical expertise.

Why Join Our Team

Joining Daydream Counseling Services means being part of an innovative team that is re-shaping mental health care through telehealth. Here, your work will directly contribute to improved patient outcomes, as you help clients achieve their mental health goals. Our supportive atmosphere and commitment to work-life balance make us a standout employer in the mental health field.

Application Information

If you are a compassionate and skilled mental health professional, ready to make a difference in clients' lives through remote counseling, we invite you to apply. Please submit your CV and any relevant materials to start your journey with us today! Onboarding can be completed in as little as three days, allowing you to begin your meaningful work without delay.

Apply