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Part Time Chat Jobs in Federal Way, WA (NOW HIRING)

Join the Front Line of Compassion 988 Crisis Call Specialist Part-Time & Full-Time | Fully Remote ... In this role, you will be a trusted voice for individuals reaching out via phone, chat or text ...

Hair Stylist/Barber

Bonney Lake, WA ยท On-site

$30 - $43/hr

Licensed Hair Stylists & Barbers - $30-$43/hr Full-time & part-time shifts available. Bonney Lake ... Text Wendy now to start the chat! 206-758-6002 Location Information: 21260 SR 410 E Bonney Lake, WA ...

Hair Stylist

Covington, WA ยท On-site

$30 - $43/hr

Licensed Hair Stylists & Barbers - $30-$43/hr Full-time & part-time shifts available. Covington, WA ... Text Wendy now to start the chat! 206-758-6002 Location Information: 17307 SE 272nd St. Suite 120 ...

Shift Manager - Part Time

Kent, WA ยท On-site

$18.13 - $18.63/hr

You'll find out more after you apply and chat with a manager! Additional Info: The Washington Fair Chance Act - RCW chapter 49.94 - protects WA job applicants with a criminal record. For information ...

Shift Manager - Part Time

Bremerton, WA ยท On-site

$18.13 - $18.63/hr

You'll find out more after you apply and chat with a manager! Additional Info: The Washington Fair Chance Act - RCW chapter 49.94 - protects WA job applicants with a criminal record. For information ...

Shift Manager - Part Time

Federal Way, WA ยท On-site

$18.13 - $18.63/hr

You'll find out more after you apply and chat with a manager! Additional Info: The Washington Fair Chance Act - RCW chapter 49.94 - protects WA job applicants with a criminal record. For information ...

Shift Manager - Part Time

Tacoma, WA ยท On-site

$18.13 - $18.63/hr

You'll find out more after you apply and chat with a manager! Additional Info: The Washington Fair Chance Act - RCW chapter 49.94 - protects WA job applicants with a criminal record. For information ...

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Part Time Chat information

See Federal Way, WA salary details

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How much do part time chat jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for part time chat in Federal Way, WA is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $12.85 and $19.63 per hour, depending on experience, location, and employer.

What are the typical challenges faced by part-time chat support representatives and how can they be managed effectively?

Part-time chat support representatives often face the challenge of managing multiple conversations simultaneously while maintaining high-quality service. Balancing speed with accuracy, keeping up with product or policy updates, and handling difficult customer interactions can also be demanding. Effective time management, regular training, and clear communication with team leads help manage these challenges. Many organizations provide resources and support systems to ensure part-time staff feel equipped and connected, despite working fewer hours than full-time colleagues.

What are Part Time Chat jobs?

Part time chat jobs are remote or in-office positions where employees communicate with customers or clients primarily through online chat platforms instead of phone calls. These roles often involve answering questions, providing support, and resolving issues via text-based chat, typically for customer service, technical support, or sales. Part time chat jobs are popular for their flexibility, allowing people to work set or variable hours that fit their schedules. Employers may require strong typing skills, good communication abilities, and basic computer proficiency. These jobs are commonly found in industries like e-commerce, technology, and telecommunications.

What are the key skills and qualifications needed to thrive as a Part-Time Chat Support Agent, and why are they important?

To thrive as a Part-Time Chat Support Agent, you generally need strong written communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer service platforms like Zendesk, Intercom, or LiveChat is often required, along with the ability to quickly navigate multiple systems. Outstanding problem-solving abilities, patience, and multitasking skills set top candidates apart in this role. These qualities are crucial to efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive brand image in a fast-paced environment.

What is the difference between Part Time Chat vs Customer Service Representative?

AspectPart Time ChatCustomer Service Representative
CredentialsBasic computer skills, typing proficiencyHigh school diploma or equivalent, sometimes additional training
Work EnvironmentRemote, online chat platformsCall centers, retail stores, or office settings
Industry UsageOnline companies, e-commerce, tech firmsRetail, telecom, banking, various sectors
Search & Comparison IntentPart Time Chat vs Customer Service RepresentativeCustomer Service Rep roles, online support jobs

Part Time Chat roles typically involve online communication via chat platforms, often requiring basic technical skills and offering remote work. Customer Service Representatives may work in person or over the phone, often needing more extensive training and credentials. Both roles serve customer support functions but differ mainly in work environment and communication methods.

What are the most commonly searched types of Chat jobs in Federal Way, WA? The most popular types of Chat jobs in Federal Way, WA are:
What are popular job titles related to Part Time Chat jobs in Federal Way, WA? For Part Time Chat jobs in Federal Way, WA, the most frequently searched job titles are:
What job categories do people searching Part Time Chat jobs in Federal Way, WA look for? The top searched job categories for Part Time Chat jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Part Time Chat jobs? Cities near Federal Way, WA with the most Part Time Chat job openings:

Customer Support & Product Specialist (Part-Time, Hourly)

Ignik Outdoors Inc

Bainbridge Island, WA โ€ข On-site

$22 - $25/hr

Part-time

PTO

Re-posted 23 hours ago


Job description

Description:

Ignik Outdoors is looking for Part-Time Customer Support & Product Specialists to provide excellent support to our customers. Weโ€™re hiring 2+ part-timers to ensure reliable coverage when teammates are out. These roles will work closely with teammates across departments and help improve our support systems by capturing and sharing customer feedback and product issues.


Position snapshot

  • Openings: 2+ part-time roles
  • Reports to: VP of Brand & Product
  • FLSA status: Hourly / Non-Exempt
  • Time commitment: Part-time, scheduled hours (15โ€“25 hours/week each)
  • Schedule: Set weekly shifts within Mondayโ€“Friday, 8:00 AMโ€“4:00 PM PST; minimum 2 days/week; occasional weekend & coverage shifts available
  • Location: Seattle area. Flexible, in-person/semi-remote position, must be able to attend onboarding and days in our Seattle office (typically 3โ€“4x/week)
  • Start date: ASAP (target mid-July
  • Compensation: $22โ€“$25/hour (DOE)
  • Paid training: Provided during onboarding
  • Travel: Occasional travel/overnights for company events may be required (1โ€“2 times per year)

Primary responsibilities

  • Answer customer questions daily over email, chat, and phone to support and guide customers on their Ignik product journey
  • Troubleshoot product issues and provide clear, accurate guidance and next steps
  • Process returns/exchanges and ensure accurate and timely resolution
  • Coordinate with warehouse/logistics on order issues, replacements, and fulfillment questions
  • Maintain accurate ticket documentation and follow-up to closure
  • Capture and report recurring customer feedback, confusion points, and product issues (simple weekly/monthly summaries to support product and process improvements)
  • Light office support, including mail, receiving product samples, and shipping show supplies

Success looks like: fast, accurate resolutions; clear, friendly communication; clean ticket notes; and clear weekly trend callouts.

Requirements:

Required qualifications

  • High school diploma/GED or equivalent
  • 2+ years of customer service experience (consumer products preferred)
  • Excellent communication skills (written and verbal); professional, helpful demeanor
  • Strong organization and follow-through; able to manage multiple priorities
  • Comfortable learning product details and working in cloud-based tools (support platforms, email, docs, chat)
  • Ability to work a reliable schedule and occasionally help cover teammate time off

Nice to have

  • Passionate about outdoor/camping products and helping customers choose and use gear
  • Experience with a customer service platform (Gorgias, Zendesk, etc.) and/or Shopify
  • Some College/University studies

Perks

  • Paid time off (includes WA Paid Sick Leave)
  • Paid Holidays
  • Quarterly paid โ€œAdventure Hoursโ€ (pro-rated; use for skiing, hiking, climbing, volunteering outdoors, etc.)
  • Ignik Gear stipend: up to $300/year + free & heavily discounted Ignik Gear
  • Pro-deals access (outdoor industry discounts, where available)
  • Predictable scheduling: regular weekly schedule, minimal last-minute changes, easy shift swaps