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Remote Chat Jobs in Conley, GA (NOW HIRING)

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Customer Service Representative (GoodStarter Remote)

Atlanta, GA ยท Remote

$16.50 - $22.25/hr

Please reach out to Recruiting@pleio.com to request accommodation and we'd be happy to chat. Job Type: Contract Work Location: Remote Company Description Pleio is the leader in helping patients ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What job categories do people searching Remote Chat jobs in Conley, GA look for?

The top searched job categories for Remote Chat jobs in Conley, GA are:

What cities near Conley, GA are hiring for Remote Chat jobs?

Cities near Conley, GA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Conley, GA as of August 2026, with employment types broken down into 58% Full Time, 11% Part Time, and 31% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution.

Remote Licensed Mental Health Counselor - Full-Time Position

Kessler Counseling Center

Atlanta, GA โ€ข Remote

Full-time

Posted 4 days ago


Job description

Position Overview

The Kessler Counseling Center is actively seeking a dedicated and compassionate Remote Licensed Mental Health Counselor to join our team in Atlanta, Georgia. This full-time role offers mental health professionals the opportunity to work from the comfort of their homes while providing essential counseling services to clients. With a competitive salary range of USD 90,000 to 104,000 annually, we aim to attract top-tier talent committed to enhancing the mental health of our community.

About the Organization

Kessler Counseling Center is a community health clinic that prioritizes the mental well-being of its clients. Our mission is to provide effective mental health care tailored to individual needs, promoting emotional resilience and personal growth. We pride ourselves on fostering a supportive environment for both clients and counselors, ensuring that every team member's voice is heard and valued.

Work Environment

This position is entirely remote, offering you the flexibility to create a work-life balance that suits your lifestyle. We provide comprehensive administrative and technological support, allowing you to focus on what you do bestโ€”helping clients. Our advanced digital platforms facilitate seamless communication and engagement, ensuring you have all the tools you need for successful therapy sessions.

Key Responsibilities

As a Remote Licensed Mental Health Counselor, your key responsibilities will include:

  • Conducting individual counseling sessions with clients via secure video chat, focusing on enhancing their mental health and emotional well-being.
  • Encouraging and guiding clients in discussing their thoughts, emotions, and experiences to foster insights into their personal relationships and mental states.
  • Acting as an advocate for clients, assisting them in defining clear, achievable goals for their mental health journey.
  • Evaluating clients' mental health conditions and developing tailored treatment plans using a solution-focused, evidence-based approach rooted in your clinical expertise.
Patient Population / Client Focus

Your clients will primarily consist of stable adults, all of whom have been carefully screened to ensure they are suitable for remote counseling. We pride ourselves on matching counselors with clients that align with their specialties and demographic preferences. This means you can expect to engage and work with low acuity individuals, enabling you to focus on personalized care without the challenges presented by more severe mental health conditions.

Qualifications

To be considered for this role, you must meet the following qualifications:

  • Possess a Master's degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • Hold a valid and active license to practice independently without supervision in the state of Georgia as either a Licensed Marriage and Family Therapist (LMFT), Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW).
  • Exhibit strong interpersonal skills and a sympathetic disposition, essential for building positive relationships with clients.
  • Be technologically proficient, able to navigate digital platforms to conduct client sessions efficiently.
Preferred Experience

While not mandatory, experience in teletherapy or working with adult populations will be advantageous. Familiarity with solution-focused approaches and treatment planning will further distinguish candidates as we seek professionals committed to delivering exceptional mental health care.

Compensation and Benefits

We value our counselors and offer an attractive compensation and benefits package, including:

  • A competitive annual salary ranging from USD 90,000 to 104,000, contingent upon your working hours.
  • A lucrative sign-on bonus to welcome you to our team.
  • Weekly direct deposit for seamless financial management.
  • For full-time counselors, a monthly healthcare stipend to support your health and wellness.
Career Growth Opportunities

At Kessler Counseling Center, we prioritize your professional development. As part of our team, you will have access to ongoing training and networking opportunities designed to help you expand your skills and advance your career in mental health counseling. Join us and unlock the potential for real advancement in your field.

Why Join Our Team

Choosing to work with Kessler Counseling Center means becoming part of a supportive and innovative environment that values the importance of mental health care. We encourage a balance between work and personal life, emphasize minimal administrative burdens, and ensure you have a consistent flow of clients to maintain an active caseload. Additionally, our fast onboarding process allows you to start seeing clients as quickly as 1-3 days after joining.

Application Information

If you are a licensed mental health professional looking to make a meaningful impact while enjoying the flexibility of remote work, we encourage you to apply today. Please submit your resume along with a cover letter detailing your qualifications and experience. Join us at Kessler Counseling Center and help make a difference in the lives of those in need!