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Remote Chat Jobs in Beverly, MA (NOW HIRING)

AI Solutions Engineer

Boston, MA ยท Remote

$60 - $77.50/hr

Remote Duration: 6 months Agentic AI leader responsible for building multi-agent systems while ... User Interface Layer (Chat UI, API Gateway, Slack/Teams, Voice, Embedded BI tools) * Orchestration ...

AI Solutions Engineer

Boston, MA ยท Remote

$60 - $77.50/hr

Remote Duration: 6 months Agentic AI leader responsible for building multi-agent systems while ... User Interface Layer (Chat UI, API Gateway, Slack/Teams, Voice, Embedded BI tools) * Orchestration ...

Showing results 21-40

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are popular job titles related to Remote Chat jobs in Beverly, MA?

For Remote Chat jobs in Beverly, MA, the most frequently searched job titles are:

What cities near Beverly, MA are hiring for Remote Chat jobs?

Cities near Beverly, MA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Beverly, MA as of August 2026, with employment types broken down into 58% Full Time, 10% Part Time, 2% Temporary, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Remote Licensed Mental Health Counselor

Fortius Mental and Behavioral Services

Boston, MA โ€ข Remote

Full-time

Posted 17 days ago


Job description

Position Overview

Fortius Mental and Behavioral Services is seeking a dedicated and passionate Remote Licensed Mental Health Counselor to join our dynamic team of mental health professionals. This full-time position offers the flexibility of working from home while providing essential counseling services to adults with diverse mental health needs. With a competitive salary range of USD 90,000 โ€“ 104,000 annually, this role is ideal for those who are committed to making a significant impact in the lives of others.

About the Organization

At Fortius Mental and Behavioral Services, we pride ourselves on being a rapidly growing network that emphasizes accessibility, integrity, and quality care in mental health. Our organization is designed to support the unique needs of our therapists and clients alike. We actively recruit a diverse group of licensed mental health providers, including those with credentials in LMFT, LICSW, LMHC, and PsyD, to ensure we meet the varied needs of our clientele.

Work Environment

This role is uniquely tailored for those who thrive in a completely remote setting. Our mental health counselors work from the comfort of their own homes, engaging clients through secure video chat platforms. This setup allows for a flexible work schedule, enabling counselors to manage their hours according to personal availability while ensuring continuity of care for their clients.

Key Responsibilities

As a Remote Licensed Mental Health Counselor, you will play a crucial role in the assessment and treatment of stable, low-acuity adults. Your day-to-day responsibilities will include:

  • Conducting ethical and compassionate individual counseling sessions via telehealth.
  • Utilizing solution-focused treatment modalities to guide clients through their mental health challenges.
  • Developing personalized treatment plans that are tailored to meet the individual needs of each client.
  • Assisting clients in gaining insights into their thoughts, emotions, and interpersonal relationships to foster self-awareness.
  • Monitoring client progress throughout the treatment process, with an emphasis on teaching effective coping strategies.
Patient Population / Client Focus

Your primary focus will be on working with stable, low acuity adults who present a wide range of mental health issues, including anxiety, depression, and adjustment disorders. Your role is integral in helping clients enhance their overall quality of life by equipping them with the necessary skills to manage their challenges effectively.

Qualifications

To be considered for this position, applicants must meet the following qualifications:

  • A Master's degree in a counseling-related field such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current, state-issued mental health counseling license that allows you to practice independently. Licenses such as LMFT, LPC, LCSW, or similar credentials are required.
  • No limited/provisional licenses or disciplinary actions against your professional record.
  • Exceptional interpersonal skills and a compassionate, client-centered approach.
  • Basic proficiency in technology, including strong computer literacy skills needed for effective telehealth sessions.
  • A reliable computer with webcam and audio capabilities, as well as a stable internet connection.
Preferred Experience

We welcome candidates with a wide range of experience, but those who possess prior experience in remote counseling or teletherapy will be particularly well-suited for this position. Familiarity with electronic health record systems and telehealth platforms is also an advantage.

Compensation and Benefits

At Fortius Mental and Behavioral Services, we offer a highly competitive compensation package that includes:

  • A sign-on bonus to welcome you to our team.
  • Weekly direct deposit for prompt payment.
  • A salary range of USD 90,000 to 104,000 annually, depending on your working hours and caseload.
  • A monthly healthcare stipend for full-time employees to support their health needs.
  • Minimal paperwork, allowing you to focus on what you do bestโ€”providing care.
Career Growth Opportunities

Our organization is committed to fostering the professional development of our counselors. Whether you are seeking a new full-time career or supplemental part-time income, we offer pathways for advancement, including access to ongoing training and professional development programs designed to enhance your therapeutic skills.

Why Join Our Team

By joining Fortius Mental and Behavioral Services, you will be part of a supportive network that truly values the role of its counselors. You will benefit from:

  • A fully remote work environment that prioritizes work-life balance.
  • The opportunity to set your own hours, providing flexibility in your work-life integration.
  • A dedicated counselor portal that simplifies client management and paperwork.
  • Quick client onboardingโ€”typically establishing a full clinical caseload within weeks.
  • Access to live, personalized support to ensure you thrive as a mental health professional.
Application Information

If you meet the qualifications and are excited about making a difference in the lives of individuals seeking mental health support, we encourage you to apply. Please submit your resume and include details about your license and credentials. Our onboarding specialists are prepared to facilitate a quick and efficient process, getting you ready to see clients in as little as 1-3 days. Join us at Fortius Mental and Behavioral Services to shape the future of mental health care in Boston and beyond!