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Remote Chat Jobs in Bellingham, MA (NOW HIRING)

Nexora Talent

Client Experience Coordinator (Remote)

Boston, MA · Remote

$19.75 - $26.50/hr

Provide timely responses via phone, email, and chat * Monitor client satisfaction and identify opportunities to improve the overall experience Requirements: * Strong communication and problem-solving ...

Vault Roofing

Inside Sales Specialist

Boston, MA · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Warwick, RI · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Providence, RI · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Cumberland, RI · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Framingham, MA · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

Vault Roofing

Inside Sales Specialist

Taunton, MA · Remote

$40K - $200K/yr

... chat, primarily following up on previous estimates, existing inquiries, and homeowners who may need additional support before moving forward. This is a remote position supporting Vault Roofing's New ...

The Williams Agency

Remote Insurance Agents

Providence, RI · On-site +1

$30K - $160K/yr

If you're curious about what's possible here, let's chat! By submitting this form, you agree to recurring contact from Symmetry Financial Group LLC and its affiliated companies under common control ...

Tend

Instructional Designer (Contract)

Boston, MA · Remote

$80 - $90/hr

Requires clear written and verbal communication with SMEs and stakeholders via video calls, email, and chat. No travel required. #LI-remote Pay Range $80--$90 USD Tend is an Equal Opportunity ...

Posted today

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Showing results 21-40

All JobsChat JobsRemote Chat JobsRemote Chat Jobs in Bellingham, MA

Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

More about Remote Chat jobs

What are the most commonly searched types of Chat jobs in Bellingham, MA?

The most popular types of Chat jobs in Bellingham, MA are:

What are popular job titles related to Remote Chat jobs in Bellingham, MA?

For Remote Chat jobs in Bellingham, MA, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Bellingham, MA look for?

The top searched job categories for Remote Chat jobs in Bellingham, MA are:

What cities near Bellingham, MA are hiring for Remote Chat jobs?

Cities near Bellingham, MA with the most Remote Chat job openings:

Remote Chat jobs near you
Infographic showing various Remote Chat job openings in Bellingham, MA as of August 2026, with employment types broken down into 68% Full Time, 14% Part Time, and 18% Contract. Highlights an 100% Remote job distribution.

Account Manager (Healthcare) (Remote within Massachusetts)

CEFALY Technology

Boston, MA • On-site, Remote

$100K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 9 days ago

Job description

Account Manager (Healthcare)
Location: Remote position - candidate must be located in Massachusetts
Salary Range: $100,000 - $120,000
About CEFALY Technology
Founded in 2008, CEFALY Technology is transforming migraine care with innovative, drug-free, and non-invasive therapeutic solutions. Our mission is to solve the persistent problem of migraine through advanced neuro-therapeutic technology.
Our flagship device, the CEFALY DUAL, is an external Trigeminal Nerve Stimulator (eTNS) that delivers controlled electrical impulses through a self-adhesive electrode placed on the forehead to stimulate the trigeminal nerve-helping reduce the frequency and intensity of migraine attacks.
In 2020, CEFALY DUAL became the first device of its kind available over-the-counter (OTC) in the United States. To date, CEFALY has helped treat over 2 billion migraines worldwide, and we continue to expand access to safe, effective, drug-free migraine care.
Position Overview
The Account Manager serves as the primary point of contact for VA and Medical Center customers, providing end-to-end account support, order processing, and relationship management. This role engages with healthcare partners through phone, email, video conferencing, live chat, and in-person interactions to ensure a seamless and high-quality customer experience.
In addition to account manager responsibilities, the associate travels on-site to deliver professional training to healthcare providers and represents CEFALY Technology at medical conferences and trade shows. The role works collaboratively with other Account Managers, Product Management, Customer Service, Marketing, and Regulatory/Quality Management to ensure consistent service delivery, effective education, and alignment with evolving business needs. Other duties may be assigned as required to support organizational objectives.
Key Responsibilities
  • Serve as the main interface for institutional customers through phone, email, and video conferencing.
  • Act as the primary customer contact for assigned accounts.
  • Conduct customer discovery and coordinate follow-up training (cold calling).
  • Conducts and executes strategic sales to drive revenue growth and market expansion.
  • Travel on-site to provide high-quality training to healthcare providers.
  • Work collaboratively with Customer Service to resolve questions, issues, and complaints.
  • Convert prospects into active customers.
  • Represent CEFALY Technology at trade shows and medical conferences.
  • Generate new leads and maintain accurate contact information in Salesforce.
  • Responsible for maintaining and growing territory account specific targets.
  • Manage and maintained specific territory accounts throughout the entire sales cycle (prospecting, connecting, training, closing, follow-ups).
  • Adapt to evolving business needs and take on other duties as required.

Knowledge, Skills, and Abilities
  • Strong business acumen and sound professional judgment.
  • Excellent communication skills in written and spoken English, including grammar and professional tone.
  • Proficiency with Microsoft Excel, Word, and Outlook.
  • Solid organizational and time-management skills.
  • Existing relationships and work experience with Boston or nearby medical institutions is a major plus.
  • Use initiative to improve personal skills and departmental processes.
  • Experience using a CRM system; Salesforce preferred.
  • Ability to navigate remote customer environments and facility endpoints.
  • Experience working with VA Medical Centers/Medical Institutions a plus.
  • Educational background or exposure to Biology, Anatomy, Neurology, or medical devices is helpful but not required.
  • Familiarity with migraine treatment, clinical environments, or medical terminology is beneficial.

Personal Attributes
  • Reliable, dependable, punctual, and detail oriented.
  • Showcasing ability to learn and adapt quickly and succeed while working independently.
  • Highly organized, with demonstrated ability to manage multiple priorities and meet deadlines.
  • Strong interpersonal and communication skills.
  • Solution-oriented, accountable, and collaborative.
  • Motivated and eager to learn; open to ongoing training and development.
  • Demonstrated initiative and willingness to take ownership of tasks.

Education & Experience
  • Bachelor's degree or equivalent experience in a medical, life sciences, or related healthcare field.
  • Medical sales experience is required, including experience in medical devices, pharmaceuticals, or healthcare sales, or prior clinical experience.
  • Experience in the clinical/medical environment is a plus.
  • 3+years of medical sales experience or working in a clinical environment patient facing is preferred.
  • Proven understanding of clinical environments and medical terminology
  • Candidates with relevant internships or strong transferable skills will also be considered.

Travel Requirements
  • Remote position with 75% travel required, as needed.
  • Travel to Headache Centers, VA Facilities, and other medical offices.
  • The candidate must be located near a major transportation hub for ease of travel.

Compensation & Benefits
  • Salary range is $100,000-$120,000 annually based on experience.
  • Eligible for quarterly commission based on territory account performance.
  • Health insurance (80% employer-paid).
  • Employer-paid Dental and Vision.
  • IRA with company match (no vesting period)
  • Paid PTO
  • Paid company holidays

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