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Remote Chat Jobs in Acushnet, MA (NOW HIRING)

iOS Engineer -Remote

Bristol, RI · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

iOS Engineer -Remote

Providence, RI · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

iOS Engineer -Remote

Cranston, RI · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

iOS Engineer -Remote

Pawtucket, RI · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

iOS Engineer -Remote

North Dartmouth, MA · Remote

$61.63 - $88.47/hr

Poe: a platform providing millions of global users with one place to chat, explore and build with a ... remote work reimbursement, paid time off, employee assistance programs, and more. Benefits are ...

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Remote Chat information

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What job categories do people searching Remote Chat jobs in Acushnet, MA look for?

The top searched job categories for Remote Chat jobs in Acushnet, MA are:

What cities near Acushnet, MA are hiring for Remote Chat jobs?

Cities near Acushnet, MA with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Acushnet, MA as of August 2026, with employment types broken down into 56% Full Time, 14% Part Time, and 30% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution.

Remote Licensed Mental Health Counselor (LICSW)

Fall River, MA • Remote

Full-time

Posted 21 days ago


Job description

Position Overview

Gotham Enterprises Ltd is seeking a dedicated and compassionate Licensed Independent Clinical Social Worker (LICSW) to join our innovative team as a Remote Mental Health Counselor. This full-time position provides an excellent opportunity for professionals looking to create meaningful change in their clients' lives while enjoying the flexibility of a remote work environment. Offering a competitive salary range of USD 90,000 to 104,000 annually, this role empowers you to work on your schedule, whether full-time or part-time.

About the Organization

At Gotham Enterprises Ltd, we are committed to providing high-quality mental health care through a nationwide network of licensed mental health therapists. Our mission is to improve the overall well-being of our clients by connecting them with skilled professionals who are passionate about helping individuals overcome their challenges. As part of our community health clinic, you’ll be joining an organization that values expertise, accountability, and compassion in mental health services.

Work Environment

This role is designed to be 100% remote, allowing you to work from the comfort of your home while balancing personal and professional commitments. We prioritize flexibility and encourage you to set your own hours, supporting a healthy work-life balance. Our comprehensive, user-friendly platform simplifies client management, making the administrative side of your practice robust yet uncomplicated.

Key Responsibilities
  • Conduct individual counseling sessions via secure video chat, focusing on the mental health needs of diverse clients.
  • Guide clients through discussions about their emotions and experiences, fostering self-awareness and insight.
  • Develop, implement, and manage tailored treatment plans grounded in clinical best practices and solution-focused methodologies.
  • Advocate for clients by identifying their goals and working collaboratively to achieve them.
  • Maintain accurate client records while minimizing paperwork to focus more on providing care.
  • Engage in continuous professional development and participate in team meetings to ensure the highest quality of care.
Patient Population / Client Focus

Your primary focus will be on serving stable, low-acuity adults seeking mental health support. By addressing a range of issues, from anxiety and depression to relationship challenges, you will play a crucial role in enhancing the quality of life for diverse individuals, tailoring your approach to meet their unique needs.

Qualifications
  • A Master’s degree in Social Work, Mental Health Counseling, Psychology, or a related field.
  • A valid and unencumbered Licensed Independent Clinical Social Worker (LICSW) license.
  • Demonstrated ability to work independently without supervision, showing exceptional self-motivation and organizational skills.
  • Robust interpersonal skills with an empathetic and caring approach toward client interactions.
  • Proficient in using technology and digital tools to facilitate remote counseling.
Preferred Experience

Ideal candidates will have experience working in a remote setting and possess a background that reflects a commitment to client-centered care. Previous experience with teletherapy, particularly with low-acuity cases, is advantageous. Additionally, a track record of compliance with healthcare regulations and standards will set you apart.

Compensation and Benefits
  • Starting salary between USD 90,000 to 104,000 per year, based on experience and hours worked.
  • A sign-on bonus to incentivize joining our team.
  • Weekly direct deposit to streamline payment processes.
  • A monthly health care stipend for full-time counselors, supporting your well-being as you support others.
Career Growth Opportunities

As a member of Gotham Enterprises Ltd, you will have ample opportunities for career advancement, including participation in specialized training programs and leadership initiatives. We are dedicated to your professional development and will support you in enhancing your skills through certifications and workshops that align with your career ambitions.

Why Join Our Team

Joining Gotham Enterprises Ltd means becoming part of a supportive and dynamic community that values your contributions and expertise. You will have the chance to make a real difference in people's lives from anywhere, enjoy a manageable workload with unlimited referrals, and benefit from minimal paperwork. Our streamlined processes ensure that you can focus on what truly matters—helping your clients thrive.

Application Information

If you are ready to make a meaningful impact on the mental health community and are excited about the flexibility of a remote role, we encourage you to apply. Submit your resume and become part of our dedicated team at Gotham Enterprises Ltd. With our onboarding team, you could be set up and ready to see clients in as little as 1-3 days!