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Remote Chat Text Support Jobs in Seattle, WA (NOW HIRING)

Customer Support Representative

Seattle, WA ยท Remote

$16.50 - $22.25/hr

Job Overview: We're looking for a Customer Support Representative to join our fully-remote team ... Support our clients via telephone, email, and online chat, to assist clients with queries, concerns ...

Showing results 41-60

Remote Chat Text Support information

See Seattle, WA salary details

$16

$29

$50

How much do remote chat text support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote chat text support in Seattle, WA is $29.64, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $32.26 per hour, depending on experience, location, and employer.

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Seattle, WA?

For Remote Chat Text Support jobs in Seattle, WA, the most frequently searched job titles are:

What job categories do people searching Remote Chat Text Support jobs in Seattle, WA look for?

The top searched job categories for Remote Chat Text Support jobs in Seattle, WA are:

What cities near Seattle, WA are hiring for Remote Chat Text Support jobs?

Cities near Seattle, WA with the most Remote Chat Text Support job openings:

Infographic showing various Remote Chat Text Support job openings in Seattle, WA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $61,657 per year, or $29.6 per hour.

Licensed Mental Health Counselor - Remote Opportunity

Kessler Counseling Center

Everett, WA โ€ข Remote

Full-time

Posted 19 days ago


Job description

Position Overview

Kessler Counseling Center is excited to announce an opening for a dedicated and compassionate Licensed Mental Health Counselor. In this full-time remote role, you will have the unique opportunity to provide vital mental health support to clients from the comfort of your home, working an adaptable schedule that accommodates your lifestyle. We are looking for a qualified professional who can contribute positively to our clients' mental health journeys while enjoying competitive compensation ranging from USD 90,000 to 104,000 yearly.

About the Organization

Kessler Counseling Center is a community-focused health clinic located in Everett, Washington. We pride ourselves on delivering personalized mental health services that prioritize client well-being. With a strong commitment to integrating advanced technology with compassionate care, our organization ensures that counselors can focus on what they do bestโ€”counselingโ€”while we handle the administrative details. This commitment to client care and counselor support allows us to cultivate a therapeutic environment that fosters personal growth and healing.

Work Environment

This position is fully remote, allowing for significant flexibility in your work schedule. Our innovative virtual platform enables counselors to conduct therapy sessions via video chat, ensuring that you maintain a work-life balance while providing effective care to your clients. You will have access to a comprehensive therapist dashboard that streamlines client interactions, maintaining your focus on mental health counseling without the burden of excessive paperwork.

Key Responsibilities

As a Licensed Mental Health Counselor with Kessler Counseling Center, you will:

  • Conduct individual counseling sessions through secure video chat, focusing on enhancing clients' mental health and emotional well-being.
  • Utilize your clinical expertise to evaluate clientsโ€™ mental conditions and develop tailored treatment plans, employing evidence-based techniques that align with a solution-focused methodology.
  • Provide a supportive environment that encourages clients to discuss their emotions and personal experiences, thereby promoting self-advocacy and insights into their relationships.
  • Actively advocate for clients' needs, helping them define realistic and achievable mental health goals.
Patient Population / Client Focus

Your work will be centered around a diverse group of clients who have been thoroughly screened prior to receiving services. You can expect to work with stable adults experiencing low-acuity mental health concerns, which allows for a rewarding and manageable caseload. Kessler Counseling Center is committed to aligning counselors with clients that match your specific specialties and demographic preferences, creating a productive and comfortable counseling experience for both parties.

Qualifications

To be considered for this role, candidates must meet the following qualifications:

  • A Masterโ€™s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Possession of a valid license to practice independently without supervision in the state of Washington, specifically as a Licensed Marriage and Family Therapist (LMFT), Licensed Mental Health Counselor (LMHC), or Licensed Clinical Social Worker (LCSW).
  • Strong interpersonal skills, empathy, and a proactive attitude towards patient care.
  • Proficiency with technology and computer systems to ensure smooth virtual counseling sessions.
Preferred Experience

Although not mandatory, candidates with experience in virtual counseling settings or those familiar with therapy platforms will have an advantage. Previous work with low-acuity adult populations and demonstrated success in achieving positive client outcomes are also beneficial.

Compensation and Benefits

Kessler Counseling Center offers a comprehensive benefits package that includes:

  • A competitive annual salary between USD 90,000 and 104,000, dependent on working hours.
  • A sign-on bonus to welcome new team members.
  • Weekly direct deposit payments to ensure reliable income.
  • A monthly healthcare stipend for full-time counselors to support your health and wellness.
Career Growth Opportunities

At Kessler Counseling Center, we believe in fostering an environment of continuous professional development. Counselors have access to mentorship opportunities and the potential for enhanced roles as our organization grows. You will be encouraged to pursue ongoing education and training that expands your skill set and supports your career aspirations.

Why Join Our Team

Joining Kessler Counseling Center means being part of a supportive community that values your work and well-being. We offer unlimited administrative support, so you can focus on your passion for helping others without the added stress of marketing or billing. Our counselors experience quick onboarding and typically receive a full caseload within weeks, providing rapid engagement with the clients you are meant to help.

Application Information

If you are ready to take the next step in your counseling career and join a dynamic team at Kessler Counseling Center, please submit your resume along with details of your licensing and experience. We look forward to the possibility of working together to make a lasting impact on our community's mental health!