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Remote Chat Text Support Jobs in Dallas, TX (NOW HIRING)

Jobot

Personal Injury Attorney (Fully Remote)

Addison, TX · Remote

$125K - $200K/yr

Remote work flexibility with dedicated support staff * Professional development and continuing ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Mercor

Business Owner - AI Trainer

Dallas, TX · Remote

$250/hr

US-Based Business Owners Using Google Chat Type: Contract Compensation: $250/hour Location: Remote ... Submit form Resources & Support * For details about the interview process and platform information ...

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All JobsChat Text Support JobsRemote Chat Text Support JobsRemote Chat Text Support Jobs in Dallas, TX

Remote Chat Text Support information

See Dallas, TX salary details

$14

$25

$44

How much do remote chat text support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat text support in Dallas, TX is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $28.08 per hour, depending on experience, location, and employer.

What is remote chat text support?

Remote Chat Text Support jobs involve assisting customers or clients through online chat platforms, answering their questions, resolving issues, and providing information about products or services. These roles are typically performed from home or another remote location using a computer and reliable internet connection. Tasks may include technical support, order processing, account troubleshooting, or general customer service, depending on the employer. Strong written communication skills and the ability to multitask are essential for success in this role.

What are the key skills and qualifications needed to thrive as a remote chat text support specialist?

To thrive as a Remote Chat Text Support specialist, you need strong written communication skills, fast and accurate typing, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing software is typically required. Patience, empathy, and problem-solving abilities are critical soft skills for effectively addressing customer concerns. These skills ensure efficient, clear, and positive interactions with customers, which are vital for customer satisfaction and retention in remote support roles.

What are some common challenges faced in a remote chat text support role, and how can I prepare for them?

One common challenge in Remote Chat Text Support is managing multiple conversations simultaneously while maintaining high-quality, accurate responses. It's important to develop strong multitasking and written communication skills, as well as familiarity with the company's products or services. Additionally, working remotely can require extra self-motivation and time management, since you won't have in-person supervision. Being proactive in learning company resources and establishing a comfortable, distraction-free workspace can help you succeed in this role.

What is the difference between Remote Chat Text Support vs Remote Email Support?

AspectRemote Chat Text SupportRemote Email Support
CredentialsBasic customer service skills, sometimes certifications in communicationSame as chat support, often requiring strong written communication skills
Work EnvironmentReal-time chat platform, live interactionEmail platform, asynchronous communication
Industry UsageCustomer service, tech support, e-commerceCustomer service, technical support, sales
Search & Comparison IntentOften compared for real-time vs asynchronous support rolesCompared for email-based customer communication roles

Remote Chat Text Support involves real-time, live interactions with customers via chat platforms, requiring quick responses and multitasking. Remote Email Support involves handling customer inquiries through email, focusing on detailed, well-written responses. Both roles require strong communication skills and are common in customer service industries, but they differ mainly in immediacy and communication style.

What are popular job titles related to Remote Chat Text Support jobs in Dallas, TX?

For Remote Chat Text Support jobs in Dallas, TX, the most frequently searched job titles are:

What job categories do people searching Remote Chat Text Support jobs in Dallas, TX look for?

The top searched job categories for Remote Chat Text Support jobs in Dallas, TX are:

What cities near Dallas, TX are hiring for Remote Chat Text Support jobs?

Cities near Dallas, TX with the most Remote Chat Text Support job openings:

Remote Chat Text Support jobs near you
Infographic showing various Remote Chat Text Support job openings in Dallas, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $53,596 per year, or $25.8 per hour.

Online Hotel Reservationist - Remote

Destination Careers

Dallas, TX • On-site, Remote

$40K - $65K/yr

Full-time

Re-posted 17 days ago

Job description

Job Title:
Online Hotel Reservationist - Fully Remote
About Destination Knot:
At Destination Knot, we create seamless and memorable travel experiences by connecting clients to the perfect hotels, resorts, and accommodations across the globe. Whether it's a luxury escape, romantic getaway, or family vacation, we're committed to exceptional service and personalized planning from start to finish.
Position Overview:
We are seeking a highly organized and detail-oriented Online Hotel Reservationist to join our fully remote team. In this role, you'll assist clients with hotel and resort bookings, manage reservation details, and ensure an accurate and smooth booking process. If you enjoy hospitality, customer service, and working behind the scenes to make travel dreams come true, this role is for you.
Key Responsibilities:
Assist clients with booking hotels, resorts, and other accommodations through online platforms
Research and recommend lodging options based on destination, budget, and preferences
Process reservations, updates, and modifications accurately and efficiently
Maintain organized records of bookings, client requests, and confirmations
Communicate professionally with clients and supplier partners via email, phone, and chat
Stay informed on hotel promotions, cancellation policies, and destination trends
Collaborate with team members to ensure client satisfaction throughout the booking process
Qualifications:
Previous experience in hotel booking, hospitality, or customer service preferred
Excellent communication skills and a client-focused attitude
Strong attention to detail and ability to manage multiple bookings at once
Proficient in using online systems, booking platforms, and digital communication tools
Ability to work independently in a remote environment
Must be 18 years or older with access to a computer and reliable internet
Interest in travel and helping others plan comfortable, memorable stays
What We Offer:
Fully remote work with flexible scheduling
Training and development opportunities in the travel and hospitality industry
Supportive team environment with growth potential
Access to professional booking tools and supplier resources
Incentive opportunities and travel perks
Work Environment:
This is a fully remote position ideal for individuals who are detail-oriented, self-motivated, and enjoy delivering excellent service through online booking and coordination.
$40,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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